Cassie Allen
Cassie Allen at Showcase Honda

Cassie Allen | Page 4

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
201 Reviews
4.8

201 Reviews

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201 Reviews of Cassie Allen

January 15, 2026

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Employee Rating

Clean and high quality service. Quick to respond when you pull up out front. Thank you. More

by claremcory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

Showcase Honda responded

Thank you for your wonderful feedback! We're thrilled to hear you experienced excellent service quality and quick responsiveness. We truly appreciate you taking the time to share your positive experience with us.

January 09, 2026

Dealership Rating
Employee Rating

Hello Mr. Green, Since you started to charge your customers a fee for using their credit cards for paying for service I go elsewhere for service. More

by ROBB85253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 12, 2026

Showcase Honda responded

Your concerns are noted regarding the credit card processing fee for service payments. We understand that changes to payment policies can impact your decision about where to take your vehicle for service. We value your input about this matter and recognize that it has affected your experience with us. To discuss this further, please contact Sean Hoopes, our Service Director, at 602-274-3800.

December 26, 2025

Dealership Rating
Employee Rating

Cassie was cool. Every service guy I ever dealt with was has been good. JC More

by Unhappy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2025

Showcase Honda responded

We are overjoyed to hear about your positive experience with our service team. It's wonderful that you've consistently had good interactions with our service professionals, and we're particularly pleased that Cassie made such a great impression. Your feedback reinforces our commitment to providing excellent customer service across our entire team. We truly value customers like you who take the time to share their experiences, and we look forward to continuing to serve you with the same level of quality you've come to expect.

December 26, 2025

Dealership Rating
Employee Rating

Cassie is wonderful to work, professional, and took the time to explain everything clearly. My car was serviced quickly, and she kept me updated throughout the process. More

by ROBLYN9201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2025

Showcase Honda responded

We are pleased to hear about your positive experience with our service team. It sounds like you received the professional support and clear communication that every customer deserves. We understand how important it is to stay informed during the service process, and we're glad our team kept you well-updated while ensuring your vehicle was handled efficiently. Your feedback about the quality of service and attention to detail means a great deal to us at Showcase Honda. We truly appreciate customers like you who take the time to share their experiences.

December 15, 2025

Dealership Rating
Employee Rating

Very easy to schedule an appointment. Check in is quick and seamless. All customer service reps are knowledgeable and polite. More

by I-RIBBIT
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

Dec 22, 2025

Showcase Honda responded

We are overjoyed to hear about your positive experience with our appointment scheduling process and service team. Your feedback about the convenience of booking and the smooth check-in experience means a great deal to us at Showcase Honda. We take pride in having knowledgeable and courteous team members who make every visit pleasant and efficient. Thank you for taking the time to share your experience - it truly motivates our entire team to continue providing exceptional service.

December 07, 2025

Dealership Rating
Employee Rating

Cassie was outstanding. Such a great personality and clearly loves what she does. The work was done in the time she stated and I really liked having her as my service agen More

by KBALTIERRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2025

Showcase Honda responded

Thank you for your wonderful feedback about your service experience with us. We're delighted to hear that Cassie provided such exceptional care during your visit. Her enthusiasm for helping customers and wonderful demeanor truly make a difference, and we're thrilled that she completed your service within the promised timeframe. Your recognition of her dedication means so much to our team. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.

December 05, 2025

Dealership Rating
Employee Rating

Easy to work with, professional, honest with the work I needed on my car. Overall great experience More

by Nicholas.Milotta
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

Dec 09, 2025

Showcase Honda responded

Thank you for your wonderful feedback! We're thrilled you found our team easy to work with and appreciated our honest, professional approach. Your trust in Showcase Honda means everything to us, and we look forward to serving you again.

November 17, 2025

Dealership Rating
Employee Rating

I found Cassie to be extremely knowledgeable and helpful and cordial. I look forward to dealing with her in the future when I take my car in for service. More

by KKWOLF1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2025

Showcase Honda responded

We greatly appreciate your wonderful feedback about your experience with us. It's fantastic to hear that you found our team member to be so knowledgeable, helpful, and cordial during your visit. We're thrilled that you had such a positive interaction and that you feel confident about returning for future service needs. Your kind words truly mean a lot to our team at Showcase Honda, and we look forward to continuing to provide you with excellent service.

November 14, 2025

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Employee Rating

Love this place. Will be buying my next car here. service and attention is excellent More

by jamillah.douglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Showcase Honda responded

Thank you for the wonderful feedback! We're thrilled you had such a positive experience with our service and attention. We look forward to helping you find your next perfect vehicle!

November 11, 2025

Dealership Rating
Employee Rating

Good experience I would go back there. Cassie was friendly and very and kept me informed. More

by candace3925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2025

Showcase Honda responded

Thanks for taking the time to share your positive experience with us. We are delighted to hear that you had a good experience and would consider returning to us in the future. It means a great deal to know that our team member provided friendly service and made sure to keep you well-informed throughout your visit. We truly value customers like you who take the time to recognize exceptional service. Your feedback helps us continue to provide the quality experience that our customers deserve.

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