Catherine Reed | Page 14

Teamwork makes the Dream Work.. Thanks Cathy and Cindy My purchasing experience was a pleasure. The dealership had the vehicle I wanted in stock. My sales consultant Cathy was incredibly knowledgeable. S My purchasing experience was a pleasure. The dealership had the vehicle I wanted in stock. My sales consultant Cathy was incredibly knowledgeable. She made me feel comfortable and relaxed. I appreciated her patience with me and she listened and responded to all of my questions and concerns. Cindy was equally as helpful in the finance department. She reviewed my paperwork with me and made the process quick and seamless. I am proud to say that I am the new owner of a Shakers Family Ford 2016 Explorer XLT! I highly recommend Shakers Family Ford Lincoln!!! More

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Shaker Family Ford Shakers is the only place I go for our vehicles. Cathy was awesome and easy to work with to find the right car we were looking for. She will help Shakers is the only place I go for our vehicles. Cathy was awesome and easy to work with to find the right car we were looking for. She will help you to compare and see which one you want to get or what you want on it. More

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great efficient service Cathy Reed is very efficient,very knowlegable sales person. She explains all the features of the Ford platinum, which are many, and makes it easier to Cathy Reed is very efficient,very knowlegable sales person. She explains all the features of the Ford platinum, which are many, and makes it easier to learn navigating 747 like controls. I have been buying Ford products from Cathy and Shakers for at least 20 years.Very satisfied with the excellent way I am treated. Cathy will go out of her way to make it easier to purchase ,She often brings vehicles to my office for approval (or dissaproval) saving me time. More

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An absolute pleasure to work with & transparent transaction My experience at Shaker Ford has been absolutely amazing. I came in ready to give up on the last 2 months of my current lease and start with a new one My experience at Shaker Ford has been absolutely amazing. I came in ready to give up on the last 2 months of my current lease and start with a new one with Ford. Catherine Reed actually talked several options over with me on what to do next. She actually set me up with a special order vehicle to satisfy my current lease and to get the exact car I wanted just in time of the close of my contract. There's a lot to be said for a highly knowledgeable sales person. Every experience there has been warm welcoming and honestly Ford had great rebates and programs going on - all in all I am very satisfied with my experience. More

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Leasing Cathy Reed was was a breathe of fresh air to car buying. She was informative, pleasant, patient in our leasing a new flex. She found a car nearby that Cathy Reed was was a breathe of fresh air to car buying. She was informative, pleasant, patient in our leasing a new flex. She found a car nearby that was an exact match for amentites that we wanted and we drove away in it two days later without any complications, or sales pressure. More

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Cathy Reed Rocks She worked hard to get me a great deal on a new 2016 Escape. Cathy was very knowledgeable about the car.I actually left the dealership and she convinc She worked hard to get me a great deal on a new 2016 Escape. Cathy was very knowledgeable about the car.I actually left the dealership and she convinced me to take the car home as a loaner. They gave me a good deal on my old car. I am very happy with the car. Thanks so much More

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Excellent Service Excellent Experience We had a great buying experience buying from Shaker. They are a "true" family business. Their mission statement is "customer first" and they hold tru We had a great buying experience buying from Shaker. They are a "true" family business. Their mission statement is "customer first" and they hold true to that statement. We appreciate all the hospitality during our buying experience. Thanks Cathy! You buy far were professional and met our every need. Glen and Jen G. More

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Easy and Honest I had not purchased a new car in 10 years and was not sure what to expect. In my search for a new vehicle I went to 8 different dealerships and met l I had not purchased a new car in 10 years and was not sure what to expect. In my search for a new vehicle I went to 8 different dealerships and met lots of people who assured me they had the best car around. Walking into Shaker Family Ford felt different. If felt comfortable and friendly from the start. My primary sales representative was Cathy Reed, and I could not be more pleased with her service. She did not employ any of the old dealership tricks, like asking me what I wanted my maximum monthly payment to be before I even settled on a car model, and walked me through the hole process. As I worked through the process of selecting, ordering and buying a car Cathy made the experience pleasant. Additionally, I found Cindy Bugbee, the finance employee I worked with to be very friendly. She worked with me and answered my questions, and did not get annoyed when I wanted to double check numbers. More

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New Car Purchasre Cathy Reed, our Sales Consultant, guided us throught the most positive new car purchase process that I have ever experienced. She was knowledgeable, Cathy Reed, our Sales Consultant, guided us throught the most positive new car purchase process that I have ever experienced. She was knowledgeable, professional and extremely patiance. She went the "extra mile" to satisfy our requirements and never once pushed us into a purchasing decision. I would recomend Cathy and the Shaker Family Ford dealership to anyone. Joe Andreana More

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Amazing Experience So, I had a day off. I was only going to look at options for a new car I knew I would be looking to lease before the first snow of the season. I tol So, I had a day off. I was only going to look at options for a new car I knew I would be looking to lease before the first snow of the season. I told Kathy Reed right up front I was only looking. She was ok with it and more than happy to show and take me on not only one but two different test drives. She was patient and went over all the car details, features and cool "tech" items both cars had. I really went knowing I wanted a Lincoln MXZ but wasn't ready to pull the trigger. After driving both the MKZ and the MKC I fell in LOVE with the MKC. The Hazelnut and Black interior, the ride - which was smooth and comfortable - sold me on the MKC car. But the heated seats and steering wheel sent me over the top. I had to have it. Kathy made it happen. She never pushed me toward the sale but when I was done with the test drive I told her - I have to have it. This was the most awesome experience and I look forward to driving my new car. Thanks to Kathy and her team! More

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