Catherine Reed | Page 21

Excellent experience Excellent dealership. We have purchased cars with Cathy Reed since 1992. It is always a pleasure doing business with her. It is worth the trip from Excellent dealership. We have purchased cars with Cathy Reed since 1992. It is always a pleasure doing business with her. It is worth the trip from our home. More

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Pleasant Used Car Shopping Experience My used car shopping and subsequent purchase experience at Shaker Automotive in Watertown, CT was a smooth and pleasant one. I had seen the vehicle I My used car shopping and subsequent purchase experience at Shaker Automotive in Watertown, CT was a smooth and pleasant one. I had seen the vehicle I was interested in on the internet so I decided to stop by the Shaker dealership to check it out. I had never been to Shaker before and I had never spoken with anyone else who purchased a vehicle there so this was a completely new car buying experience for me with no expectations, good or bad. Before I walked into the showroom I noticed that the used truck I was interested in was still on the lot. That was a good sign. As I entered the showroom I was immediately impressed by its cleanliness and professional appearance. The large photographs displayed on the wall of the dealership give a spectrum of its 80 year history. I especially took note of the Ford GT sports car that seemed to dominate the entire floor with its sleek styling. Too bad it was not for sale! But it was a short distance from Cathy Reed’s desk. She helped answer my questions about the 2006 Isuzu i350 truck. She was quite knowledgeable about it and even recalled its trade in history quite vividly. She was very courteous, friendly and professional as she discussed the vehicle and later explained the purchasing process. Everyone I encountered in my short visit at Shaker was also very courteous, pleasant and professional. I would not only recommend doing business at Shaker Auto but I will also keep them in mind when I am ready to make my next purchase whether it be new or used. More

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Great customer service A few days ago I bought a 2013 Jeep Wrangler Unlimited from Shaker Family Ford Lincoln. My experience here was great and I just wanted to say thank y A few days ago I bought a 2013 Jeep Wrangler Unlimited from Shaker Family Ford Lincoln. My experience here was great and I just wanted to say thank you to Mrs. Catherine Reed for your excellent service. It was my first time buying a newer car and Mrs. Reed was very professional and thoroughly went over everything I needed to know about the jeep. I would also like to thank a gentleman from the finance staff Mr. Manny Pinho for his excellent service as well. It was a pleasure working with both of them and they are two employees I highly recommend. More

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A great overall experience! World Class Customer Service! I started shopping around for a car early this summer and visited a lot of dealers; I was extremely impressed with the entire experience with Shakers I started shopping around for a car early this summer and visited a lot of dealers; I was extremely impressed with the entire experience with Shakers and highly recommend calling or visiting Cathy Reed. Cathy had a no pressure approach, knew multiple models inside and out and stayed with me throughout my first ever financing experience. I am know the proud owner (almost) of a certified pre-owned vehicle that I absolutely love! Thanks Shakers Family (and especially Cathy). -Dina Terrell More

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2015 F250 new truck Very satisfied with my experience, I will use them again for my next one and I will recommend them to anyone that are ready to buy a new truck or car Very satisfied with my experience, I will use them again for my next one and I will recommend them to anyone that are ready to buy a new truck or car. More

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Purchased a NEW MKC Cathy Reed first introduced me the new Lincoln MKC in the spring of 2015. Cathy Read is truly an exceptional Sales Person and I took delivery on Thurs Cathy Reed first introduced me the new Lincoln MKC in the spring of 2015. Cathy Read is truly an exceptional Sales Person and I took delivery on Thursday 8/28/14. I have purchased approximately 10 vehicles from Cathy Reed and each one has been EXCEPTIONAL/EXCELLENT. More

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new car purchase I have bought 3 cars from Shaker Family Ford. I keep going back because of the excellent service and care shown to their customers. I bought a 2014 Es I have bought 3 cars from Shaker Family Ford. I keep going back because of the excellent service and care shown to their customers. I bought a 2014 Escape. Cathy Reed was so helpful in getting me the car I wanted and keeping me informed as I waited for it to be delievered. I would recommend Cathy to anyone wanting to but a new or used car. Her professionalism made buying the car a great experience. Cindy was also so helpful with financing, not pushy but getting me what I needed. I love the car and will always go back to Shakers for any car needs. More

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Exceptional The Shaker family is a very unique organization. There is such a personal touch. The focus is the customer, purchasing the car that will make them h The Shaker family is a very unique organization. There is such a personal touch. The focus is the customer, purchasing the car that will make them happy. Cathy Reed is exceptional. Knowledgeable , instructive, not afraid to provide advice to help her customer on a very personal level to help obtain the car of their dreams. This my third Ford from Shaker and fourth Ford in my life unless you include my dad's 1949 Ford. The service department is amazing and all members of the staff are friendly and professional. More

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Nobodies perfect, this is as close as a dealership can get! I've dealt with Shaker Family Ford since 2007. I have purchased and or leased, one used and six new Fords from them. Not sure what vehicle you need, I've dealt with Shaker Family Ford since 2007. I have purchased and or leased, one used and six new Fords from them. Not sure what vehicle you need, they will find the one that fits you best. Cathy, Cindy and Scott makes the buying/leasing experience a breeze. And the service department goes above and beyond to meet your needs. I don't believe you'd find a better dealership! More

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"Easiest car purchase ever at Shaker Family Ford!" I came to just test drive and found the perfect car to buy. I would recommend Shaker Family Ford to everyone - fast, friendly, professional service - I came to just test drive and found the perfect car to buy. I would recommend Shaker Family Ford to everyone - fast, friendly, professional service - a great experience! More

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