Cayman Johnson

I went in to look at a car, purchasing a car was my main goal. I was hovered and harassed the whole time I was there (which is always so annoying). Cayman approached me for a second time and we began to tal goal. I was hovered and harassed the whole time I was there (which is always so annoying). Cayman approached me for a second time and we began to talk. 5 hours later I leave with no car and no desire to come back. My salesman Cayman was very welcoming at first, then tried to manipulate the prices he was giving me and tried to MAKE ME purchase add on’s or I was not able to buy the car is what I was told. So I left. With no car after dealing with Cayman being smug and greedy. This place has very nice cars, prices are a bit high but stay away from salesman Cayman if you are looking for an honest bang for your buck. I won’t be back. More

Print

I had a very very disappointing and dishonest experience at this dealership as I worked with “Cayman” and would not recommend them or him. They are unethical and failing to comply with the “Federal Trade Co at this dealership as I worked with “Cayman” and would not recommend them or him. They are unethical and failing to comply with the “Federal Trade Commission Act” I worked with a sales rep named Cayman over the phone, and after we discussed pricing on the vehicle, I was suddenly told I had to purchase a package called “Luxury Advantage Gold” in order to buy the car. I never asked for this package, didn’t want it, and was told it was mandatory. My understanding is that add‑ons are supposed to be optional, so being told I “had” to pay for this felt very misleading and unethical. On top of that, the pricing kept changing. Numbers were all over the place and he sent multiple purchase orders showing fluctuations in the same products and vehicle. Instead of a straightforward, transparent deal, it felt like they were trying to manipulate the price and pressure me into paying for extras I didn’t agree to. Overall, I feeling that this dealership is not honest or transparent in how they do business. If you decide to go here, get everything in writing and pay attention to how your amount financed adds up, watch for surprise add‑ons like “Luxury Advantage Gold,” and be prepared to walk away if they start changing the numbers, like they did with me. Also avoid Cayman, once he realized I wasn’t going for his unethical tactics he became very smug and even sent me the link to have this review written. I hope you all take the time to read this. It can save you years of regret for paying for something you never needed or wanted. More

Print

I found my dream car…. But yet I wish I could give this dealership a 0 rating. The one star is for Cayman, the nice salesman who worked with us. He was the only positive. But yet I wish I could give this dealership a 0 rating. The one star is for Cayman, the nice salesman who worked with us. He was the only positive. The internet listed price was a bit higher than we would pay, so went in stating they would need to work with us on that price. So after going to his manager as they all do, they came up with a final out the door price of about 7k over original cost!!! Besides the normal tax/title required, they added $4,000 cost to the advertised internet price which they claim were additions that were “already put on the car” that we had to accept and pay for! What?!?! So I will say they are scammers, unethically advertising the car price then trying to force $4,000 worth of junk on top if I wanted the car. No, thank you! Left my dream car there! I will find it somewhere honest up front! So disappointed in this dealership! I do not recommend you going there! 👎. Sorry Cayman, you were nice, but you need to go work for a more honorable dealership to use your talents. More

Print

Our initial interactions with Salesman --Cayman were positive. He was professional and helpful. After agreeing on a price with Sales Manager John and Cayman, we proceeded to the finance department, whe positive. He was professional and helpful. After agreeing on a price with Sales Manager John and Cayman, we proceeded to the finance department, where the situation deteriorated significantly. Moe introduced himself as a Finance Manager. After he confirming my son's age, Moe aggressively pushed additional insurance products, claiming they would only add $2-$3 per day to the cost. He presented a rapid succession of figures and financial details, leaving my son feeling pressured and confused. Despite our lack of need for these add-ons, my son, feeling overwhelmed, but initially agreed. Upon realizing the implications of what he had just agreed to, my son immediately race after Moe to the back office. Moe's demeanor changed drastically. He became confrontational and, during a discussion about the proposed figures, he stated to my son, "You don't know anything," in an insulting manner. As a father, I calmly expressed my concern about this disrespectful language. When I asked Moe why he felt necessary to insult my son, he became visibly angry and responded with raised voices and unintelligible comments. I again felt insulted by his tone and the overall interaction. The situation escalated, and there follow by a choice words--Moe twice stating to me, "You are going to get locked up." At this point, other salespeople and employees intervened to separate us. While Sales Manager John and Cayman were apologetic and ultimately facilitated the deal, I did not receive an apology from Moe. This experience was deeply upsetting, particularly the unprofessional and insulting behavior exhibited by Moe. While I appreciate the efforts of John and Cayman to rectify the situation, the encounter with Moe overshadowed the entire experience. The Finance Manager Mo, his aggressive sales tactics, disrespectful language, and threatening behavior are unacceptable. I would strongly advise potential customers to avoid interacting with him. More

Print

We bought a beautiful Land Rover from Cayman at Autos of Dallas in Irving. We showed up late one evening around 6 pm. Took the car for a test drive. They were nice enough to stay until quite a while after t Dallas in Irving. We showed up late one evening around 6 pm. Took the car for a test drive. They were nice enough to stay until quite a while after they were actually closed to help us work through a deal together. I was back the next day and walked out with my new car within an hour. It was a very easy transaction. The staff were all very friendly and accommodating. They have a lot of really beautiful cars on their lot to choose from. I would definitely recommend It to anyone who is looking to buy a car. Cayman was a very friendly salesman. We enjoyed working with him very much. More

Print

Save yourself from allllll. yhe B,S. And how see Nathan and Sam Or Caymen... YOU WILL THANK ME LATER..As a matter of fact, I'm headed BACK that way for the BMW dealer was looking yhe B,S. And how see Nathan and Sam Or Caymen... YOU WILL THANK ME LATER..As a matter of fact, I'm headed BACK that way for the BMW dealer was looking at Just because of how they treated me. GREAT CARS and even better people 💪🏾🤝🏾 More

Print

This was a great experience very friendly and professional team i was certainly happy withtge way i was helped professional team i was certainly happy withtge way i was helped More

by JAILINA2424 Verified Customer Verified Customer

Print

Check engine list comes on after every service. No one returns calls. I have left several messages No one returns calls. I have left several messages More

by ALVINZW Verified Customer Verified Customer

Print

Refreshingly smooth experience! Everyone was very accommodating and went above and beyond to make sure we were satisfied! Highly recommend! Everyone was very accommodating and went above and beyond to make sure we were satisfied! Highly recommend! More

by DJBHARRELL Verified Customer Verified Customer

Print