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Cecili Ortiz

Overview Reviews (50) Inventory (187)

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Cecili Ortiz

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Cecili Ortiz | Page 4

Sales Associate

Volkswagen of Ocala

5135 SW College Rd
Ocala, FL 34474

Hi, my name is Cecili Ortiz. As a client advisor for Volkswagen, I strive to continuously show up with a positive and friendly attitude to ensure success for myself and those around me. I enjoy creating relationships with my clients and being able to help them find their perfect vehicle. It is my responsibility to assist each guest in providing them with information to make the best decision on a new vehicle. I look forward to serving each guest I meet and hopefully I have the opportunity to meet you!

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4.9

50 Reviews

Overview Reviews (50) Inventory (187)

Dealership Experience

1 yr, 4 mos

Industry Experience

1 yr, 8 mos

Languages Spoken

English

Spanish

4.9

50 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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50 Reviews of Cecili Ortiz

September 05, 2023

Dealership Rating

Employee Rating

Cecili Ortiz was fantastic, she explained alot to me and took her time with me. took her time with me. More

by connelly1994

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Helpful 0

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Oct 09, 2023 -

Volkswagen of Ocala responded

Thank you for the 5-star review! Cecili is great!

July 20, 2023

Dealership Rating

Employee Rating

Cecili was very helpful when I came in for my test drive. The dealership was average as a whole, but met my needs. The dealership was average as a whole, but met my needs. More

by Lina

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jul 24, 2023 -

Volkswagen of Ocala responded

Thank you for the review. We will strive to make it a better experience next time.

July 08, 2023

Dealership Rating

Employee Rating

ONE OF THE BETTER SALES EXPERIENCES WE'VE HAD AT A DEALERSHIP. CECILI WAS A GREAT HELP AND KEPT THE BUYING PROCESS LIGHTHEARTED AND DOABLE. DEALERSHIP. CECILI WAS A GREAT HELP AND KEPT THE BUYING PROCESS LIGHTHEARTED AND DOABLE. More

by cwarren.cwi

Trade-in Experience

Recommend Dealer

Yes

Helpful 0

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Jul 08, 2023 -

Volkswagen of Ocala responded

Thank you for leaving Cecili a 5 star review. I am glad that she made the process a good one for you.

July 01, 2023

Dealership Rating

Employee Rating

This was our first experience at Volkswagen of Ocala. Cecili was very helpful with our purchase! Very happy with our new Taos and the way we were treated there! Cecili was very helpful with our purchase! Very happy with our new Taos and the way we were treated there! More

by GET

Recommend Dealer

Yes

Helpful 0

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Jul 03, 2023 -

Volkswagen of Ocala responded

Thank you for the 5 star review for Cecili and our sales team.

June 28, 2023

Dealership Rating

Employee Rating

We had a nice purchase experience at this dealership , our sales person Cecili who was pleasant and knowledgeable. our sales person Cecili who was pleasant and knowledgeable. More

by ryf

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Jun 29, 2023 -

Volkswagen of Ocala responded

Thank you for leaving Cecili a 5 star review, and I am glad she could make this a nice experience for you.

June 20, 2023

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Employee Rating

my loan rate was 2 1/2 points up from the car brought in i bought 6 mo.ago was not told of the new rate. i bought 6 mo.ago was not told of the new rate. More

by obrien3601

Verified Customer

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: James Rubio , William Worthy

Helpful 0

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Jun 23, 2023 -

Volkswagen of Ocala responded

Thank you for the review. Unfortunately we do not control what the rates are for purchases, that is decided by the banks.

June 20, 2023

Dealership Rating

Employee Rating

I began doing business with Volkswagen of Ocala since 2014. I have nothing but good things to say. Malaun has always been my service advisor, and he is awesome. He has always gone above and beyond to 2014. I have nothing but good things to say. Malaun has always been my service advisor, and he is awesome. He has always gone above and beyond to ensure my satisfaction. Cecili helped me with my most recent purchase, and she was awesome as well. She was very knowledgeable, didnt make us feel pressured at all, and did her best to accomodate us. Always a good experience, thank you. More

by frankiedavid78

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Malaun Humbert

Helpful 0

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Jun 23, 2023 -

Volkswagen of Ocala responded

Thank you for the 5 star review and we look forward to assisting you again in the future.

June 14, 2023

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Employee Rating

Great people to deal with with an Excellent service department. I would highly recommend this car dealer. department. I would highly recommend this car dealer. More

by jphillipsstonecreek

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jun 15, 2023 -

Volkswagen of Ocala responded

Congratulations and thank you for the recommendation and 5-star review!

June 12, 2023

Dealership Rating

Employee Rating

Cecili is super easy to buy a car from, not pushy at all, professional etc. professional etc. More

by barbara.g.willis

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jun 13, 2023 -

Volkswagen of Ocala responded

Thank you for the 5 star review for Cecili and our team.

June 06, 2023

Dealership Rating

Employee Rating

Cecili was a wonderful sales lady who helped me and my girls find a fabulous car that fits our needs. girls find a fabulous car that fits our needs. More

by Dawn.paredes

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christopher Hudson , Joe in the finance department was a great help as well

Helpful 0

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Jun 07, 2023 -

Volkswagen of Ocala responded

Thank you for taking the time to leave Cecili a 5 star review.

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