Cedric Salas | Page 10

Holm Automotive Center Inc responded

Thank you so much for the review. We are excited to hear your customer experience has been consistently great when shopping with us and look forward to serving up your complimentary maintenance! Thanks for being a part of our family and safe travels this summer! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you so much for the great review! We are so excited to be part of your vehicle journey and know you'll appreciate the complimentary maintenance that comes with every vehicle purchase from Holm Automotive. We take the mystery out first time ownership by providing up to 4 free oil changes and tire rotations in your first two years of driving. Welcome to the family and thank you again for your purchase! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Dear Valued Customer, We're thrilled to hear about your positive experience at Holm Automotive Center! It sounds like our team was friendly, accommodating, and made the most of your unplanned visit. Our core value of Customer Care is central to everything we do, and we're glad we could be helpful on a whim! We're always looking for ways to improve and ensure everyone has a great experience at HAC so thank you for the compliments! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

That's fantastic news! We at Holm Automotive Center are committed to providing a pressure-free and professional car buying experience. We appreciate you recognizing this, and we're thrilled you'd highly recommend us to others. Your kind words go a long way! If you know anyone looking for a new vehicle, please don't hesitate to send them our way. We'd be happy to help them find the perfect car for their needs. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for bringing this to our attention. We sincerely apologize that your experience took a negative turn after declining the extended warranty. At Holm Automotive Center, we strive to provide a consistently positive experience for all our customers, regardless of their purchase decisions. We will be sure to address this issue with our sales staff to ensure everyone feels welcome and respected throughout the car buying process. There's no excuse for a shift in attitude, and we appreciate you letting us know about this so we can improve. We appreciate the high ranking review albeit the problem encountered and look forward to providing your complimentary maintenance. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

At Holm Automotive Center, we take pride in providing a comfortable and helpful experience for all our customers. We appreciate you recognizing that everyone you interacted with was polite and went the extra mile to make you feel at ease. We'll be sure to share your compliments with the entire team! Creating a welcoming atmosphere is important to us, and your feedback lets us know we're achieving that goal. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you so much for the fantastic review! We're thrilled you found your perfect car at Holm Automotive and that Michelle provided exceptional service. Knowing you'd recommend both Holm Automotive and Michelle to others means the world to us. We strive to create a positive car-buying experience, and hearing Michelle's helpfulness played a key role in that for you is very rewarding. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We are so thrilled to hear you had a fantastic experience buying your new car! Congratulations to you and your wife, that's very exciting. It sounds like Isaiah did a great job making the car buying process smooth and enjoyable. Word-of-mouth recommendations are some of the most powerful, so letting your friends, family, and coworkers know about your positive experience is fantastic. Thanks for sharing your feedback! Sincerely, the Holm Automotive Team of Salina

Holm Automotive Center Inc responded

That's excellent to hear! A fast and efficient service is exactly what you hope for when you take your car in. Sounds like they took care of everything you needed and you're happy with the results. That builds trust, so it's no surprise you'll be back for your next car's needs too! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We're thrilled to hear you found a deal you couldn't pass up at Holm Automotive Center! Finding the perfect vehicle for your needs at the right price is what we strive for. Our team is dedicated to customer care and that includes ensuring you receive a fair price on your trade-in. Congratulations on your new pickup truck, and we hope it brings you many happy miles! We look forward to serving up your complimentary maintenance. Sincerely, the Holm Automotive Team of Abilene.