Cesar Alvarado
Cesar Alvarado at Grubbs INFINITI

Cesar Alvarado | Page 3

Service Advisor

Grubbs INFINITI

1500 E State Hwy 114
Grapevine, TX 76051

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5.0
66 Reviews

Dealership Experience

10 yrs

Languages Spoken

English English

Spanish Spanish

5.0

66 Reviews

Write a Review

66 Reviews of Cesar Alvarado

March 01, 2023

Dealership Rating
Employee Rating

Very happy with Grubbs. Purchased 4 Infiniti since 2012 and this time purchased 5th Infiniti elsewhere but came back to Grubbs for service and reminded me why I have always More

by Tstillman890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: vJaidan Givens, Cory Madrid

Mar 06, 2023

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2023

Dealership Rating
Employee Rating

The staff was great and did not stop until my issue was resolved and I was satisfied! More

by Sulemavidal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William

Feb 08, 2023

Grubbs INFINITI responded

Hi, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

February 04, 2023

Dealership Rating
Employee Rating

Communication is great and always prompt. I enjoy the luxury of sitting in there waiting room while my vehicle is getting serviced. More

by Steven.T.Parsley
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Feb 08, 2023

Grubbs INFINITI responded

Hi Steven, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 27, 2023

Dealership Rating
Employee Rating

Grubbs Infiniti has always taken care of me and my vehicle over the past 10 years and with my many cars. Highly recommended More

by theeggman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2023

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

January 10, 2023

Dealership Rating
Employee Rating

Dishonest and unresponsive. Dealership as a whole is horrible with salesmen lying and the service department was so unorganized with little care for customer service. More

by PB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 13, 2023

Grubbs INFINITI responded

Hi, we regret to hear that you are displeased with your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (817) 318-1200 so we can work towards a resolution. We look forward to hearing from you.

December 28, 2022

Dealership Rating
Employee Rating

Cesar took care of car and kept me informed throughout the process. He was friendly and assertive. More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 01, 2023

Grubbs INFINITI responded

Hi Claudia, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti, Ltd.! If you have any further questions, please give us a call. We're always happy to help!

December 08, 2022

Dealership Rating
Employee Rating

Very professional, good communicators, personable and caring. I’m a very satisfied customer and highly recommend. More

by Larry McCutchen, Dallas TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Suzy, the cashier is a national treasure!

Dec 09, 2022

Grubbs INFINITI responded

Larry, thank you for your kind words and this wonderful review!

November 26, 2022

Dealership Rating
Employee Rating

This is a very well-run organization. Their service is excellent however their success has impacted scheduling service appointments. It is almost impossible to get an appointment within t More

by stu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2022

Grubbs INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 19, 2022

Dealership Rating
Employee Rating

Grubbs is one of the best service dealers I have done service of my vehicles, very knowledgeable service persons, experts job and nice environment . More

by Shivapandey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Russell

Nov 23, 2022

Grubbs INFINITI responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Grubbs Infiniti. Thank you for the review and we look forward to seeing you next time you need service.

November 13, 2022

Dealership Rating
Employee Rating

Everyone was very professional and prompt to keep me updated on the work progress on my vehicle. Highly recommended. More

by mikdino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2022

Grubbs INFINITI responded

Mikdino, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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