Cesar Cueva
Cesar Cueva at Santa Monica BMW

Cesar Cueva

Assistant Service Manager

Santa Monica BMW

1127 Santa Monica Blvd
Santa Monica, CA 90401

Contact Me
4.3
142 Reviews
4.3

142 Reviews

Write a Review

142 Reviews of Cesar Cueva

July 17, 2025

Dealership Rating
Employee Rating

I have left two voicemails and two messages with the receptionist requesting a call back. I have not received a response. My vehicle was serviced by your dealership and I noticed damage to the rims. I b More

by erazouki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Vasquez , N/A

July 12, 2025

Dealership Rating
Employee Rating

I was disappointed with the ultimate results of my issue when elevated to BMW customer service BUT was very pleased with the service, attitude and communication with the people at the dealership. The servic More

by MROUSSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 26, 2025

Dealership Rating
Employee Rating

Great dealership fast friendly and made me feel comfortable. Highly recommend them M5 is an awesome car More

by DRGABRIELCHIU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 08, 2025

Dealership Rating
Employee Rating

Problem was diagnosed quickly and correctly. An additional and potentially costly repair was discovered and tended to at the same time. More

by MROUSSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2025

MROUSSO responded

Credit goes to Cesar Cueva, service manager. He took control of the situation and resolved it.

May 31, 2025

Dealership Rating
Employee Rating

Was one of the worst experiences I have ever had at a BMW dealership. Zero communication and the service advisor tried to prevent me from speaking to the manager. My car was there for over a week and I had t More

by JOEDICKSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 28, 2025

Dealership Rating
Employee Rating

I went to the agency today, mid-morning. They were so busy that I couldn't even be attended. I was also told, that just to check on a simple problem I'd have to leave my car there for about More

by ERIFABIAN6
Service Time
Service Communication
Recommend Dealer
No

May 25, 2025

Dealership Rating
Employee Rating

I went in for a simple oil change at BMW Santa Monica and left with a nightmare. They didn't fully close the oil drain cap. It flew off while I was driving on the freeway, causing oil to leak everywhere. My More

by MSAPARZADEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 23, 2025

Dealership Rating
Employee Rating

Danny the kind, thoughtful service manager is always available & runs an efficient, supportive team seamlessly. Cesar is also a gem! Long term team members; Cristal, Lando & Ramon make sure my visit is More

by 085321VFYRVW//
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Myers, Daniel Garcia

May 17, 2025

Dealership Rating
Employee Rating

I brought my car in for routine oil change, but they returned the car with a cracked windshield. Further I asked 2x to make sure my car was washed which they confirmed 2x, but then when I went to pick u More

by blakedsan
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Vasquez

April 02, 2025

Dealership Rating
Employee Rating

Rude, didn’t complete the work I asked for. Going to a different dealership after my experience. More

by bkneidinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
1
...

Dealership Inventory (139 Vehicles)

used 2020 Hyundai Santa Fe car, priced at $21,888
2020 Hyundai Santa Fe
used
Symphony Silver exterior
Unknown
Front-wheel Drive
new 2025 BMW X3 car, priced at $55,105
2025 BMW X3
new
Dune Grey Metallic exterior
Automatic
All-wheel Drive
used 2024 BMW i4 Gran Coupe car
2024 BMW i4 Gran Coupe
used
Black exterior
Automatic
All-wheel Drive
used 2020 Toyota Camry car
2020 Toyota Camry
used
Celestial Silver exterior
Automatic
Front-wheel Drive
used 2024 BMW 330 car, priced at $35,777
2024 BMW 330
used
White exterior
Automatic
Rear-wheel Drive
used 2024 BMW 430 car, priced at $41,977
2024 BMW 430
used
Black Sapphire Metallic exterior
Automatic
Rear-wheel Drive