Cesar Fernandez Rivero
Cesar Fernandez Rivero at Spitzer Chrysler Dodge Jeep Ram of Homestead

Cesar Fernandez Rivero

Service Advisor

Spitzer Chrysler Dodge Jeep Ram of Homestead

30101 S Dixie Hwy
Homestead, FL 33033

4.1
13 Reviews
4.1

13 Reviews

Write a Review

13 Reviews of Cesar Fernandez Rivero

May 12, 2026

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Employee Rating

Cesar was very responsive and professional. Really appreciate the world class service. Would for sure recommend a friend. More

by Wazar.jonathan
Service Price Transparency
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Recommend Dealer
Yes
May 12, 2026

Spitzer Chrysler Dodge Jeep Ram of Homestead responded

Thank you so much for taking the time to share your feedback with us, Jonathan. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 01, 2026

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Cesar helped me out from day one , he would keep me updated as much as he could . Got me right every time I needed it done . Returned perfect everytime . More

by MIGUEL0218066
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2026

Spitzer Chrysler Dodge Jeep Ram of Homestead responded

It’s great that Cesar kept you informed through every step of your Ram service and that your vehicle was returned in top shape each time. Thank you for the 5-star rating.

April 21, 2026

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Great experience as always ! Amazing Customer Service! I dealt with Cesar (Service Advisor) and it was the best experience I have ever had when dealing with service for your ca More

by Maria Casares
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2026

Spitzer Chrysler Dodge Jeep Ram of Homestead responded

Thank you for your continued loyalty over the last 20 years and for highlighting Cesar’s outstanding service. It’s rewarding to know our team provided professional and courteous support during your Chrysler 300 service. We look forward to helping you again on your next visit.

April 19, 2026

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They never have parts in stock, they don't greet customers, and they refuse to do oil change in Homestead, I hope they go out of business. This dealership is a disgrace to all Jeeps, and they hire a More

by Cherrycoleman41
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Recommend Dealer
No
Apr 24, 2026

Spitzer Chrysler Dodge Jeep Ram of Homestead responded

Hello Cherry: We're sorry that you didn't have a completely satisfying visit. Please feel free to reach out to us directly to discuss. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 27, 2026

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Every time I’ve had my truck there for service Cesar has been a pleasure to deal with he is my service advisor is wonderful very knowledgeable and very helpful More

by B1peddler
Service Price Transparency
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Recommend Dealer
Yes
Mar 28, 2026

Spitzer Chrysler Dodge Jeep Ram of Homestead responded

It’s great to hear that Cesar’s expertise made your Ram 1500 service visits consistently smooth. We appreciate your trust and look forward to welcoming you back for future maintenance.

February 27, 2026

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Upon arrival I was met with professional and knowledgeable customer service in a timely manner. The team was able to assist and have me on my way quickly. More

by justin_burris_88
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Irene Blanco, Christian Burgos

Feb 27, 2026

Spitzer Chrysler Dodge Jeep Ram of Homestead responded

Thank you for highlighting our prompt and knowledgeable service. We’re pleased we could get your Ram 2500 back on the road quickly. We look forward to helping with your next maintenance visit.

February 03, 2026

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I like working with Cesar pretty straight foward information and helped me get my Ram excessively large rear view mirrors changed. The parts department was helpful as well in finding a match that w More

by Daniel
Recommend Dealer
Yes

Other Employees Tagged: Giancarlo Martinez

Feb 04, 2026

Spitzer Chrysler Dodge Jeep Ram of Homestead responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 03, 2026

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I found whole staff enjoyable and knowledgeable. I will be returning in the future Thanks agin More

by THEKEGSOUTH
Service Price Transparency
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Recommend Dealer
Yes
Jan 03, 2026

Spitzer Chrysler Dodge Jeep Ram of Homestead responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 29, 2025

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Employee Rating

Game to the dealership with a warranty problem, they thought they fixed.It wasn't the problem, said there was another part.Did not order?The part said it wasn't in stop for forty five days back order an More

by rpebbles60
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jan 01, 2026

Spitzer Chrysler Dodge Jeep Ram of Homestead responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 13, 2025

Dealership Rating
Employee Rating

No fueron justos en el precio fijado,me sentí engañado, de 244 dolares fijados me cobran 400 dólares More

by miguenady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Giancarlo Martinez

Dec 17, 2025

Spitzer Chrysler Dodge Jeep Ram of Homestead responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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