Cesar Nunez | Page 21

Irritated by finance manager and salesmen Everything was going fine till we got very irritated by Bryan Shultz that tried to get us to do a GM loan even though we told him we already had our f Everything was going fine till we got very irritated by Bryan Shultz that tried to get us to do a GM loan even though we told him we already had our financing from our credit union that we used for over 30+ years getting car and truck loans. He was rude, then in ten to fifteen minutes later he was ruder because he couldn't talk us into a GM loan. We even talked about walking out. He shouldn't be dealing with anyone older than a millennial. In our book this guy shouldn't be dealing with the public in any way shape or form. Also when we went to do the paper work, the gentleman knew that we weren't going to buy anything extra. We asked how did he know. He said Bryan told him that we weren't going to buy anything extra. He made us sound like we were cheap. In fact we were going to buy the paint less dent remover and a couple of other warranties, but after that we chose not to buy anything. Also we told Cesar that we did not want the ON star but he said he had to hook it up. But that's not true, the last Chevy we bought new we asked them not to hook it up but when they did turn it on we were in the vehicle right there to turn it off immediately. That's what Cesar should have done. It took us a phone call and 25 minutes to get it unhooked. That was irritating because he said he has to put it on but he could take it off when we got there but then when we got there we would have to turn it off - so that was a lie. Now that we are back in Wisconsin, we are going to notify GM about this dealership experience and anyone else we can let know about it. How about also a review on the BBB. More

by dstier Verified Customer Verified Customer

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Great service! Everyone is very helpful & friendly. I always get great service! It always nice to leave with a freshly washed vehicle no mater what I bring it in f Everyone is very helpful & friendly. I always get great service! It always nice to leave with a freshly washed vehicle no mater what I bring it in for! More

by KERIO24 Verified Customer Verified Customer

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Wonderful..!! Would lease here again. We had a great transaction at Heiser Chevy in West Bend. Our salesperson Cesar went over and beyond to make sure we knew every bit of information we n We had a great transaction at Heiser Chevy in West Bend. Our salesperson Cesar went over and beyond to make sure we knew every bit of information we needed to make our lease transaction very smooth. I leased my vehicle shortly after my mother did. They had the same great experience with Heiser and Ceasar.. Will come back again. More

by JAYSOX35 Verified Customer Verified Customer

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Great sales service Low key but high quality sales team. Helped me look for the vehicle I wanted, came up with a good price and completed the delivery smoothly. Low key but high quality sales team. Helped me look for the vehicle I wanted, came up with a good price and completed the delivery smoothly. More

by TOMALBIERO Verified Customer Verified Customer

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Quick and painless friendly quick and painless, Cesar made every thing go smoothly. And explained how to work with the new truck and the many things it had. friendly quick and painless, Cesar made every thing go smoothly. And explained how to work with the new truck and the many things it had. More

by NISON Verified Customer Verified Customer

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great friendly explained everything to my understanding didn't treat me any differently being a female making the purchase on my own answered all my questio friendly explained everything to my understanding didn't treat me any differently being a female making the purchase on my own answered all my questions More

by TISCHWABIE Verified Customer Verified Customer

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Courteous and efficient Service dept. Great sales team . Chad and the sales team will do all in their power to put you in a car used or New per youre dreams desires neds and budget.im my case I bought 3 cars Chad and the sales team will do all in their power to put you in a car used or New per youre dreams desires neds and budget.im my case I bought 3 cars from the heiser familly this year sales and service teamed up to better serve . If the car had any issues from cosmetic and or mechanic they will honour a verbal promiss for 30 days to repair and or work with you on the remedy while you pay less out if pocket Chad will involve resources from other department Lana service manager and GM Rick to make it easy and calm for the customer while providing a state of the art Heiser Familly Loaner car . More

by Isaac G. Verified Customer Verified Customer

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Great! Cesar was very knowledgeable, friendly, and helpful. He wanted to make sure that I got everything that I was looking for in vehicle and that I didn't Cesar was very knowledgeable, friendly, and helpful. He wanted to make sure that I got everything that I was looking for in vehicle and that I didn't settle for anything less. More

by EJASTUETTGEN Verified Customer Verified Customer

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Great salesman Very friendly salesman and willing to take time out to go through the extras on our vehicle. At closing he linked our phones to the car and was happy Very friendly salesman and willing to take time out to go through the extras on our vehicle. At closing he linked our phones to the car and was happy to help us with whatever we need. More

by RSTUETTGEN Verified Customer Verified Customer

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Oil change and tires rotation Friendly people every time. Will continue to bring my car and will buy another truck or car from Ceasar. Looking for a new or used vehicle in 2 years Friendly people every time. Will continue to bring my car and will buy another truck or car from Ceasar. Looking for a new or used vehicle in 2 years More

by RANDPLANDOLT Verified Customer Verified Customer

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