Cesar Ruiz
Cesar Ruiz at DARCARS Lexus of Englewood

Cesar Ruiz | Page 2

Assistant Service Manager

DARCARS Lexus of Englewood

53 Engle Street
Englewood, NJ 07631

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4.7
25 Reviews
4.7

25 Reviews

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25 Reviews of Cesar Ruiz

March 21, 2025

Dealership Rating
Employee Rating

Woody couldn’t have been nicer and let me k is what was happening g every step of the way. Grace helped me the night before and the day of my emergency appointment. They both made me feel welcome and taken More

by btalpert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Saul Campos, Robin Stock , Dan Phillips, Woody, Grace

Mar 24, 2025

DARCARS Lexus of Englewood responded

We're delighted to hear that Woody and Grace made your experience at DARCARS Lexus of Englewood so welcoming and smooth. Thank you for sharing this wonderful feedback!

March 20, 2025

Dealership Rating
Employee Rating

Robin and Grace were excellent and very professional. Everyone is nice and the waiting time was not long. More

by Ekaterina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Stock , Dan Phillips, Grace

Mar 21, 2025

DARCARS Lexus of Englewood responded

We're delighted to hear that Robin and Grace provided you with excellent service at DARCARS Lexus of Englewood. Thank you for sharing your positive experience!

March 05, 2025

Dealership Rating
Employee Rating

The associate, Gabriel Aguilar, helped answer my questions and was calm and articulate while explaining the entire process. An overall positive experience and I will be getting my Lexus serviced her More

by Michael Griffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Stock , Dan Phillips, Gabriel Aguilar

Mar 05, 2025

DARCARS Lexus of Englewood responded

Michael, we're delighted to hear that Gabriel provided you with a positive experience at DARCARS Lexus of Englewood. We look forward to servicing your Lexus in the future!

February 26, 2025

Dealership Rating
Employee Rating

Excellent and fast service. Special thanks to Robin. My appointment was at 11 Am and service was completed at 11:40AM which made it possible for me to attend my work meeting sch More

by Robcel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Stock , Dan Phillips

Feb 27, 2025

DARCARS Lexus of Englewood responded

Robcel, we're delighted to hear that Robin and the team at DARCARS Lexus of Englewood provided you with such efficient service. Thank you for sharing your experience!

April 05, 2024

Dealership Rating
Employee Rating

Friendly and attentive service, the estimate was explained fully ahead of time. Too bad they no longer have small breakfast treats while we wait. More

by Gdad321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Stock , Dan Phillips

Apr 08, 2024

DARCARS Lexus of Englewood responded

We're glad to know you appreciated our friendly and attentive service at DARCARS Lexus of Englewood. We'll take your feedback about the breakfast treats into consideration - thanks for sharing!

September 26, 2023

Dealership Rating
Employee Rating

Service manager and staff very friendly and professional. Was slightly disappointed with the way interior of car looked after cleaning. It looked like it was vacuumed at all v More

by dominic.g.bruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2023

DARCARS Lexus of Englewood responded

Dominic, we appreciate the feedback and will pass this along to the team! Safe travels until we meet again!

September 15, 2023

Dealership Rating
Employee Rating

Yoselin was very helpful with our issue. We had spoken to her previously when we first pick up our car & she was most helpful. More

by herbfleishman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Stock , Dan Phillips

Sep 18, 2023

DARCARS Lexus of Englewood responded

We're glad to know that Yoselin was able to assist you with your issue at DARCARS Lexus of Englewood. We appreciate the positive feedback and we'll make sure she gets recognized for her efforts!

July 11, 2023

Dealership Rating
Employee Rating

My concern with the dealer has been all addressed, and I am now happy with the solution. More

by Alpha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Stock , Dan Phillips

Jul 12, 2023

DARCARS Lexus of Englewood responded

Hi Yang, thank you for reaching out. I know our General Manager has spoken with you and that we are bringing your car for inspection tonight. We truly appreciate the chance to remedy the situation!

June 26, 2023

Dealership Rating
Employee Rating

I went there to have my breaks checked out because they were soft. The Service manager and the machanic told me that my real breaks had to be changed ..Now i get the car in 2022 it only had 22,000 miles I More

by rbest
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Robin Stock , Dan Phillips

Jun 29, 2023

DARCARS Lexus of Englewood responded

Hi! I'm concerned to read this and I'd love to connect with you over the phone so we can discuss this further. I know our Service Manager has tried to reach you via phone this week - would you mind returning our call when you have a moment? You can also reach my team and I directly at 800-327-2277 -- my colleagues Sherlene and Kim would love to assist. Thank you!

Jun 30, 2023

rbest responded

You're so manager, it's lying. Because no one trying to get contact with me at all about this situation.

March 31, 2023

Dealership Rating
Employee Rating

Martin was well informed and both he and his manager worked hard on behalf. I would highly recommend this dealership. More

by Hbresky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Martin

Mar 31, 2023

DARCARS Lexus of Englewood responded

Thank you for the review! We appreciate the kind feedback about Martin and hope to see you again at DARCARS Lexus of Englewood!

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