Chad Armstrong

Jack was instrumental throughout my leasing process, and answered all of my questions timely and effectively. His knowledge on the car, as well as the process, made the decision as easy as can be. If anyone answered all of my questions timely and effectively. His knowledge on the car, as well as the process, made the decision as easy as can be. If anyone I know needs a car, I’ll certainly send them Jack’s way. More

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I had an incredible experience at Herb Chambers BMW of Sudbury. After being completely disappointed by another dealership, I called and spoke with Renato—he listened to my concerns, found the exact car I Sudbury. After being completely disappointed by another dealership, I called and spoke with Renato—he listened to my concerns, found the exact car I wanted, and got everything moving quickly and smoothly. Chad in Finance was professional, efficient, and easy to work with. Nick, the salesman, made sure I understood every feature of the car before I left the lot. These three completely turned a frustrating situation into a fantastic one. The vibe they create—being so customer-focused and solution-driven—made a huge difference in the overall dealership experience. They were friendly, knowledgeable, and genuinely great to work with—and I’m not the easiest customer to impress. Herb Chambers is lucky to have Renato, Chad, and Nick on their team—and they better work hard to keep them! I’ll be back in 35,000 miles for a refresh—and I’ll only be going to BMW of Sudbury. More

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We recently purchased a vehicle from Herb Chambers BMW of Sudbury, and the entire experience was nothing short of exceptional. Brianna, who assisted us throughout the process, was incredibly warm, inviting, Sudbury, and the entire experience was nothing short of exceptional. Brianna, who assisted us throughout the process, was incredibly warm, inviting, and attentive to our needs. From the very beginning, she made us feel welcome and went out of her way to ensure everything was handled efficiently so we could take our vehicle home as soon as possible. She stayed on top of every detail — from organizing the paperwork to providing timely follow-ups — and kept us clearly informed at every step. Her professionalism, kindness, and genuine desire to help made the whole process smooth and stress-free. Beyond Brianna, the entire team at the dealership was equally humble, compassionate, and easy to work with. It truly felt like everyone there cared about making the experience as enjoyable as possible. Highly recommend Herb Chambers BMW of Sudbury — especially if you get the chance to work with Brianna! More

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Customer service on this purchase was great. Jordan and Chad were great. Very responsive. Very happy. Jordan and Chad were great. Very responsive. Very happy. More

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The new receptionist was funny and polite. Jack was very professional and has a very relaxed demeanor. He didn’t pressure me at all, which is important. Chad in finance was good; Julie the tec Jack was very professional and has a very relaxed demeanor. He didn’t pressure me at all, which is important. Chad in finance was good; Julie the tech geek is super smart and all were very nice and welcoming. More

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Great service from the test drive to ordering my car, financing it, and learning about all the features when I picked it up. I will definitely bring the car here for service. financing it, and learning about all the features when I picked it up. I will definitely bring the car here for service. More

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