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Herb Chambers BMW of Sudbury

Sudbury, MA

4.7
636 Lifetime Reviews Review Dealership
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta

128 Boston Post Rd

Sudbury, MA

01776

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Top Reviewed Employees

Charlie Karkaetedes at Herb Chambers BMW of Sudbury

Charlie Karkaetedes

Sales and Leasing Consultant
5.0
Pranav Gill at Herb Chambers BMW of Sudbury

Pranav Gill

General Manager
5.0
Henry Ding at Herb Chambers BMW of Sudbury

Henry Ding

Sales and Leasing Consultant
5.0
Manny D’Ambrosio at Herb Chambers BMW of Sudbury

Manny D’Ambrosio

Sales and Leasing Consultant
5.0

Latest Reviews

November 19, 2020

"After driving the M2 Competition a few times at different..."

- bremerkmjhaven

After driving the M2 Competition a few times at different BMW events (M Track Days, M Tour), I was determined to get myself into an M2 Competition. This would be my fourth BMW purchase since 2006, and third custom order. As for most people, pricing is important when purchasing a car, however, since it is such a big purchase, relationship and ease of transaction are also high on my list of priorities. After checking around with several area dealerships on pricing, I had an idea of what price I could buy the car for. The last dealership I reached out to was BMW of Sudbury. I purchased my last BMW there, a 2018 BMW X3, with Charlie Karkaetedes. My wife and I had a great experience buying with Charlie two years ago, so we figured we would see how their pricing compared to other dealerships. On the day I reached out to BMW of Sudbury, I got Charlie’s out of office email response. Turns out he was on vacation. Nevertheless, I followed up with the dealership’s general Manager, Pranav Gill. I had also worked with Pranav back in 2018 and he is the best of the best when it comes to dealership management. Pranav met me halfway with the price that I was interested in, still about $2,000 more than another local dealership. However, as I was making my decision, I remembered how great my last transaction with BMW of Sudbury was, so I decided to buy with them. I specifically asked Pranav to work with Charlie when he returned from vacation since I knew working with him would make this a great transaction. Ordering during a pandemic, I set my expectations appropriately in terms of how long it would take to receive the car. In normal times, ordering a car that is built in Germany generally takes about 8 weeks until delivery. However, this time around, the plant in Germany shut down for the whole month of September, so I knew I needed to adjust my thinking. In the end, it took 3 months until I picked up my car. Throughout the process, Charlie was there to answer all of my questions. He called me religiously, every Wednesday, with an update on where the car was in the production or shipping process. For anyone who is into the details, this level of communication is top notch. I have ordered another BMW from another dealership, and the quality of communication was not up to this level. Taking delivery of the car was just as simple as I hoped it would be. I decided to sign all of the paperwork a few days before taking delivery to ensure the pickup process went smooth. Sometimes when getting to the last stage of the process, dealerships might have a “gotcha” where there is some catch on the pricing. Just the opposite with Charlie and BMW of Sudbury. Charlie managed to go the extra mile and actually qualified for me an additional factory rebate, so I ended up getting the car for less than I had originally planned! Totally unexpected but definitely appreciated. On the day I picked up the car, Charlie was there to congratulate me and answer any further questions I had. When leaving, he made sure I knew that If I had any questions in the future, he’d be there to help. Charlie is the best of the best when it comes to buying a car. He makes the process simple and transparent. His honestly and ethics are top notch. If you are unsure where to start when buying a BMW, start with Charlie!

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Employees Worked With

October 21, 2020

"I recently purchased a 2017 430i coupe.Joe D’Alfonso was..."

- GC

I recently purchased a 2017 430i coupe.Joe D’Alfonso was extremely professional and helpful every step of the way from answering questions about the 430i to taking delivery of the car. Thank you, Joe for making the sales experience so positive ! Best, Gail

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Employees Worked With

September 04, 2020

"You want to talk about getting to know your customer and..."

- NASDAQ

You want to talk about getting to know your customer and going out of your way for them.... Al is a huge asset to this organization and a class act through and through. I trust him and the team at HC BMW of Sudbury with my vehicle from the basics of an oil change to a matter that required BMW USA to get involved. Problems at other dealerships are sent here the service team is so good. Amazing team and Al has his stuff in order!

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Employees Worked With

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Photos & Amenities

  • Free WiFi
  • Customer Lounge Area with Fireplace
  • Cappuccino Bar with Pastries
  • Children's Play Room
  • Business Center with Internet Access
  • Hi Definition Television
  • Courtesy Shuttle Service
  • After Hours Drop-Off
  • Automated Car Wash
  • Drive-In Service
  • Free Loaner Cars
  • Authorized Parts Store
  • Rental Car Service Onsite