Chad Becker | Page 3

This is our 3rd vehicle we’ve bought from Victory and enjoyed each experience. Garrett was our initial salesman and we had an immediate connection with him. We met Todd last year and feel the same way. W enjoyed each experience. Garrett was our initial salesman and we had an immediate connection with him. We met Todd last year and feel the same way. We love the no pressure sales and the small home town experience. Everyone is friendly and personable. Absolutely recommend! More

by AJSWALWELL Verified Customer Verified Customer

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The dealership and staff were very welcoming without pressure. I was able to look around without someone watching every move. JOE ELLIOT was our dealer. He was great! He was very nolible, and helpful. B pressure. I was able to look around without someone watching every move. JOE ELLIOT was our dealer. He was great! He was very nolible, and helpful. Because of him we left in a 2024 Chevy equinox LT. As a former Ford owner for years I love my new Chevy! Thank you Joe (Elliot), I'll be back again. More

by LIGHTHOUSE.53 Verified Customer Verified Customer

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I believe I was treated fairly and the salesman worked with me well. He sat down and reviewed what I was looking for and searched out vehicles for me. There have been other dealerships where I have been t with me well. He sat down and reviewed what I was looking for and searched out vehicles for me. There have been other dealerships where I have been to where they were only interested in what they had in stock however buying a new vehicle can is stressful and shouldn't be taken lightly. Joe was patient and helped me get the truck I wanted instead of just trying to push me on what was there. More

by zaborski.paul Verified Customer Verified Customer

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Tony was really great. Welcoming, polite and very helpful! The whole team treated us wonderfully. We’ll be back for sure! Welcoming, polite and very helpful! The whole team treated us wonderfully. We’ll be back for sure! More

by cmariestev89 Verified Customer Verified Customer

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Mike is the best salesman ever. Always friendly and very helpful! I would recommend him to anyone looking to buy a car. Always friendly and very helpful! I would recommend him to anyone looking to buy a car. More

by SWEETTHUMPER11@Gmail.com Verified Customer Verified Customer

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Friendly, helpful, knowledgeable, clean and professional. Everybody was cheerful and welcoming. Everything was completed in a very prompt and timely manner Everybody was cheerful and welcoming. Everything was completed in a very prompt and timely manner More

by begziak Verified Customer Verified Customer

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Joe is a great guy, really helpful. Made buying a car easy and stress free 10/10 Made buying a car easy and stress free 10/10 More

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Mike H was very kinda as well as all the staff which made me feel very comfortable with my choice and felt no pressure me feel very comfortable with my choice and felt no pressure More

by J10ANT70 Verified Customer Verified Customer

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All the staff members I worked with were friendly and efficient. Everything was handled quickly and thoroughly. Will definitely be back! efficient. Everything was handled quickly and thoroughly. Will definitely be back! More

by New Tahoe Verified Customer Verified Customer

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Had horrible experience with Victory Chevrolet. I custom ordered a new 2024 Silverado 2500HD 4 or 5 months ago. So the wait was a long time, granted not their fault. The problem is that I was calle I custom ordered a new 2024 Silverado 2500HD 4 or 5 months ago. So the wait was a long time, granted not their fault. The problem is that I was called and told the truck would be delivered to the dealer in a couple days and can I come in and finalize the paperwork. I sit down with the salesman and I added $2500 worth of dealer installed options I wanted. Great so far. Then we go over the purchase agreement and on top of my chosen options the dealer added $2500 of market demand markup and $2700 worth of dealer "mandatory" options (oxymoron) . After I refused to pay $2500 above sticker value on a truck I ordered and waited months for they did remove that cost. They then refused to not install $2700 worth of dealer options I had no desire for. The point of custom ordering is to add things I want, not put items on I don't want. I was informed that's how they make money, wow. They then told me they were not selling me the custom truck I ordered because I declined their items. Really? Bottom line is that none of this was mentioned or written on the order agreement I signed and deposited $1000 on. What horrible predatory business practices. I wait months for a custom order and they try to handcuff me with almost $6000 of extra cost. I called GM to file a complaint and the customer service agent was flabbergasted. I was informed they would escalate my complaint. I don't expect any resolution but I had to share my bad experience. I did follow up with 3 different dealers when I got home to check if I went to their lot for a Silverado 2500 could I expect a market markup or thousands of dollars worth of dealer added options I didn't want. I was told no. The next day I got exactly what I wanted plus extra items I wasn't originally going to pay for, but like having and for less from Feldman Chevrolet. I purposely went to Victory originally because they were a small town dealer. So sorry that I did after my experience. More

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