Chad Eberting
Chad Eberting at Max Ford of Harrisonville
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Chad Eberting | Page 4

Service Advisor

Max Ford of Harrisonville

2502 Cantrell Rd
Harrisonville, MO 64701

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4.6
54 Reviews
4.6

54 Reviews

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54 Reviews of Chad Eberting

December 02, 2022

Dealership Rating
Employee Rating

Had oil change, tire rotation, multi system inspection and replacement of front and back wipers. Waited 2 hours for the service. In the past with the same service I would wait a maximum of 1 hr. Had to More

by skptwirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Angie Gillihan

Dec 02, 2022

Max Ford of Harrisonville responded

Hello, we can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the chance to talk to you further so please do call us at (816) 380-3251 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

Dec 02, 2022

skptwirley responded

Max Ford called me back and they made it right with me and offered their apologies.

November 02, 2022

Dealership Rating
Employee Rating

Outstanding service as usual. Staff was very friendly and work was completed quickly. Highly recommend this service department. More

by marlin444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 03, 2022

Max Ford of Harrisonville responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We appreciate the opportunity to earn your business and we're always happy to help if there's anything else you need. Safe travels!

October 29, 2022

Dealership Rating
Employee Rating

Had a front end alignment done and was out in specified time that was qouted. More

by wmpost55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 31, 2022

Max Ford of Harrisonville responded

Your positive rating means a lot to us! We appreciate the opportunity to earn your business and hope to be of service to you again. Take care!

September 08, 2022

Dealership Rating
Employee Rating

We always drop off are vehicle for service and when completed they call and we it pick up. Easy as that. I'm a stickler about my vehicle's. So I alway check to see if everything has been done . It doe More

by easyinkc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 09, 2022

Max Ford of Harrisonville responded

Thank you for your 5-star review! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are happy that your experience reflected this and hope to see you again on your next visit. Take care!

August 19, 2022

Dealership Rating
Employee Rating

amazing people, explains everything, and even apologizes if they run over expected time! Overall amazing. More

by MIKAYLAFNORMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nathan Parker, Alan Hamilton, Henry Hrabovksy, Angie Gillihan , Taylor Cook, Jake Little, Ana Rehnert, Jadon Roberson

Aug 23, 2022

Max Ford of Harrisonville responded

Thank you so much for your 5-star review. We appreciate your business and feedback!

August 18, 2022

Dealership Rating
Employee Rating

Great customer service. They got my truck in, serviced and out quickly with no added sales pitches for additional services. This seems rare in a dealerany,ore. More

by janfields
Recommend Dealer
Yes
Aug 19, 2022

Max Ford of Harrisonville responded

Thank you for sharing your positive experience! We appreciate the opportunity to earn your business and hope to be of service to you again in the future. Take care!

August 04, 2022

Dealership Rating
Employee Rating

Purchase of my 2022 F250 was smooth and painless. Service has been great the two times I’ve had my truck in there. Friendly and seemingly efficient time wise. No complaints so far. More

by Paul@bellahhomes.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kyle Wiggins

Aug 05, 2022

Max Ford of Harrisonville responded

Thank you for your 5-star review! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are happy that your experience reflected this and hope to see you again on your next visit. Take care!

August 04, 2022

Dealership Rating
Employee Rating

could have been a little more friendly I arrived 10 minutes early the lady in the service department desk informed me was still on lunch break and someone else would have to help me... eventually someo More

by MIKELB945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 25, 2022

Dealership Rating
Employee Rating

I was very pleased with the work done on 7-22. All the parts were in so that saved me an added trip. Thanks again. More

by TIM.TEEVAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 26, 2022

Max Ford of Harrisonville responded

Thank you for your 5-star review! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. We are happy that your experience reflected this and hope to see you again soon!

July 21, 2022

Dealership Rating
Employee Rating

two times in a row for a service call that ended in reasonable amount of time. More

by yreloow1
Recommend Dealer
Yes
Jul 22, 2022

Max Ford of Harrisonville responded

We are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you. Have a great day!

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