
Chad Ellis
General Manager
Russ Darrow Chrysler Dodge Jeep RAM of Madison
3502 Lancaster Dr
Madison, WI 53718

1 Review
Write a Review1 Review of Chad Ellis
May 23, 2025
My car went to the shop 3 times before they figured out the issue. They beat around the bush with fixing it. By the time they figured out the issue my dealer warranty was up and it had to go through my ext the issue. They beat around the bush with fixing it. By the time they figured out the issue my dealer warranty was up and it had to go through my extended warranty. I’d call and leave messages and never get a call back. I was told one job was a 14 he job and they had my car for a week and a half. Kept being told “your car should be done tomorrow” and it kept getting pushed back. My car got broken into while there, they fixed it free of charge but failed to get all the glass out of the vehicle. More