Chad Higgins
Chad Higgins at Metro Toyota
Refer Me

Chad Higgins

New Car Sales Manager

Metro Toyota

13775 Brookpark Road
Brook Park, OH 44142

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5.0
524 Reviews

I'm the proud father of 2 wonderful girls. Happily married for 19 years. I've been part of the Metro Toyota family for over 24 years, I'm very lucky to have an employer that is as wonderful as they are!

Dealership Experience

24 yrs, 2 mos

Industry Experience

24 yrs, 2 mos

Specialties & Trainings

Toyota Platinum certified

5.0

524 Reviews

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524 Reviews of Chad Higgins

September 15, 2023

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Employee Rating

Great people. They treat you like family and make the car buying process as painless as possible. More

by MASTNARDO.1
Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Barry Greenfield

Sep 25, 2023

Metro Toyota responded

Mastnardo, thank you for the review! Your kind words made our day. We are so glad to hear that Barry, Chad and the Metro Toyota team could make your car-buying experience go smoothly. We appreciate your business and hope to see you back again down the road!

September 02, 2023

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Love my Metro Toyota team! Best service and that is why I have been coming back since the early 90s! More

by RYON
Price Transparency
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Recommend Dealer
Yes
Sep 09, 2023

Metro Toyota responded

Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle purchases. We agree Anastasia is fantastic! We hope to see you again in the future and please enjoy your new Toyota!

August 20, 2023

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Chad and his team found me a great replacement for my very tired 19 year old Mazda 6 Wagon and had me on the road in just a few days. Justin is a very friendly and knowledgeable young man who as used ca More

by CRAIGAPECK
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Recommend Dealer
Yes
Aug 21, 2023

Metro Toyota responded

Craig, Thank you for the business. We are happy to hear that you had a 5 star experience. Chad, Justin and the team will be happy to help you if you should need anything else. We'll look for you in service with your complimentary maintenance.

August 20, 2023

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Justin was a pleasure to work with. He answered my questions and addressed my concerns in a timely and professional manner. More

by CRAIGAPECK
Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Aug 21, 2023

Metro Toyota responded

Craig, Congratulations on your car! We’re happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Justin to give you a hand!

July 25, 2023

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All at Meteo Toyota were professional and helpful with all question and concerns....real friendly as well.. More

by cmqb1964
Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Edgar Arevalo, Dawn Bell

Jul 26, 2023

Metro Toyota responded

Thanks for the 5 STAR review, we can 't wait to see what you buy next! Please let Edgar know if there is anything he can do for you. We'll see you back in a few months for service, so you can use the complimentary Toyota Care maintenance program.

July 21, 2023

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Brandon was very helpful, courteous and took all the time needed to answer all of our questions. Chad did everything he could to make our experience easy and smooth. I would recommend Metro Toyota to others. More

by KFHARRIS260
Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider, Brandon Sutton

Jul 22, 2023

Metro Toyota responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

July 06, 2023

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My husband does not remember interacting with Christopher Lombardo, but he does remember working with Chad. More

by JUDILW
Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim Greenfield, Ryan Schneider

Jul 08, 2023

Metro Toyota responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Jim will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

June 27, 2023

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The aim to please, pain free, no hassles or fast talking. Great crew to deal with. More

by leovi
Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

Metro Toyota responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

June 12, 2023

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What can I say, Chris and the team did a great job to get me the vehicle I wanted and delivered at a good price. They expedited the process without unnecessary hassle. Will consider them again for a car purc More

by GWAGNER0
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Ollar, Ryan Schneider

Jun 19, 2023

Metro Toyota responded

Repeat and referral business means so much to us, Thank you! I'm sure that if you need any help Chris will be glad to get it for you. Please stop by and say hello when you're in for the complimentary Toyota Care maintenance program! We'll see you soon

May 12, 2023

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Ryan and Chad were extremely helpful and efficient. They went above and beyond to help! More

by TOMMY.HOPSON
Price Transparency
Purchase Time
Recommend Dealer
Yes
May 13, 2023

Metro Toyota responded

Tommy, Thank you so much for the positive review! The fact that our Team went above and beyond to make sure your experience was memorable is so rewarding to us. I look forward to hearing from you again, and please do not hesitate to get in touch with us for any vehicle-related needs!

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