Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.
Read moreDealership Experience
19 yrs, 5 mos
Industry Experience
22 yrs, 6 mos
Languages Spoken
English
290 Reviews
Write a Review290 Reviews of Mike Ferrett
August 22, 2026
Every one was especially helpful. Thanks for Sam and Mike and the above service they provided Thanks for Sam and Mike and the above service they provided More
Other Employees Tagged: Sam Dakdouk
August 21, 2026
Anastasia is great to work with. She kept me informed about the timing of my car being built and I was most appreciative of that. She's very comfortable to work with. I also worked w She kept me informed about the timing of my car being built and I was most appreciative of that. She's very comfortable to work with. I also worked with "English"--Mike--who was also very friendly and took time to meet my financial needs. I look forward to working with the service department in the future and I am very thankful I had Anastasia as my car sales person. More
Other Employees Tagged: Anastasia Kaluszyk
January 30, 2026
Victory Toyota was very helpful and easy to work with. The salesman (Big Mike) worked to find the truck we wanted and worked to get us an amazing deal. The salesman (Big Mike) worked to find the truck we wanted and worked to get us an amazing deal. More
Other Employees Tagged: Mike Chermonitz
January 19, 2026
Ken was very friendly and knowledgeable! He exceeded our expectations, made the process smooth for us, and was a pleasure to work with. He exceeded our expectations, made the process smooth for us, and was a pleasure to work with. More
Other Employees Tagged: Ken Konopka
December 22, 2025
Kara was a very friendly and knowledgeable sales person and helped me with the choices and options I had. She even put a big red bow on my car for me - which was so very thoughtful! and helped me with the choices and options I had. She even put a big red bow on my car for me - which was so very thoughtful! More
Other Employees Tagged: Jeremy McClish
October 26, 2025
This dealership was awesome! From the first interaction over the phone, to the moment we walked out with keys. Thank you Seth and Michael for a pleasant experience. We will defin From the first interaction over the phone, to the moment we walked out with keys. Thank you Seth and Michael for a pleasant experience. We will definitely be bringing our business here again as well as refer our friends and family. Thank you guys ! More
Other Employees Tagged: Seth!!!
October 18, 2025
Excellent service, they were the first dealer I went to and after seeing four to five other places they were the dealer I ended up going with. Loved working with Sam, he answered all our questions and brok and after seeing four to five other places they were the dealer I ended up going with. Loved working with Sam, he answered all our questions and broke down the numbers for us. Also enjoyed working with Mike when it came time to close. Great folks and would recommend to family and friends. More
Other Employees Tagged: Sam Dakdouk
October 11, 2025
narrowed down my vehicle choices and made final decisions w victory. morgan was great. sam was great. mike finance was great. vehicle is wonderful. glad that i came in. keep up the great work. no pressure. n w victory. morgan was great. sam was great. mike finance was great. vehicle is wonderful. glad that i came in. keep up the great work. no pressure. no fussing. just streamlined and a great experience More
Other Employees Tagged: Anastasia Kaluszyk, Sam Dakdouk , morgan!
October 06, 2025
The sales person was very friendly and the dealership was trustworthy. I was very happy.. Thank you trustworthy. I was very happy.. Thank you More
Other Employees Tagged: Sam Dakdouk

