Mike Ferrett
Mike Ferrett at Victory Toyota of Brook Park

Mike Ferrett

Used Car Sales

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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5.0
291 Reviews

Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.

Dealership Experience

19 yrs, 7 mos

Industry Experience

22 yrs, 8 mos

Languages Spoken

English English

5.0

291 Reviews

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291 Reviews of Mike Ferrett

September 22, 2026

Dealership Rating
Employee Rating

Buen servicio brego Bien eselente el vendedor Me concigui aprobacion Sin problema 😉☺️☺️ porta car rental More

by PORTASCARRENTAL
Sales Price Transparency
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Recommend Dealer
Yes
Sep 22, 2026

Victory Toyota of Brook Park responded

Knowing that the approval process went smoothly and without any issues means a lot to our sales team. We’re glad our team could help you drive home in your new Corolla Hybrid with ease. Joe Puzza joe.puza@victorytoyota.com

August 22, 2026

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Every one was especially helpful. Thanks for Sam and Mike and the above service they provided More

by sharol216
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Recommend Dealer
Yes

Other Employees Tagged: Sam Dakdouk

Aug 22, 2026

Victory Toyota of Brook Park responded

Guiding you through your new Toyota Corolla purchase was a pleasure, and we’re glad Sam and Mike could be especially helpful. Your feedback about their assistance means a great deal to our team. Joe Puza General Manager joe.puza@victorytoyota.com

August 21, 2026

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Anastasia is great to work with. She kept me informed about the timing of my car being built and I was most appreciative of that. She's very comfortable to work with. I also worked w More

by mcdargh
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Recommend Dealer
Yes

Other Employees Tagged: Anastasia Kaluszyk

Aug 21, 2026

Victory Toyota of Brook Park responded

We’re glad you felt informed about the build timeline of your new Highlander Hybrid and comfortable working with Anastasia. Knowing that Anastasia and Mike provided the friendly, attentive support you needed means a lot to our team. We look forward to working with you in our service department. Joe Puza General Manager joe.puza@victorytoyota.com

March 26, 2026

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Gabe made the process quick and seamless. Mike made sure we were comfortable with the financial side of things. More

by j75staley
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Gabe Hasan

Mar 26, 2026

Victory Toyota of Brook Park responded

Thank you for rating us 5 stars. We’re pleased the purchase was smooth and that Mike guided you through the financial details. Enjoy your new Toyota Corolla Hatchback! Joe Puza General Manager joe.puza@victorytoyota.com

January 30, 2026

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Victory Toyota was very helpful and easy to work with. The salesman (Big Mike) worked to find the truck we wanted and worked to get us an amazing deal. More

by TODDANDJENK
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Recommend Dealer
Yes

Other Employees Tagged: Mike Chermonitz

January 19, 2026

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Ken was very friendly and knowledgeable! He exceeded our expectations, made the process smooth for us, and was a pleasure to work with. More

by ake
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Recommend Dealer
Yes

Other Employees Tagged: Ken Konopka

December 22, 2025

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Employee Rating

Kara was a very friendly and knowledgeable sales person and helped me with the choices and options I had. She even put a big red bow on my car for me - which was so very thoughtful! More

by grendow502
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy McClish

October 26, 2025

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This dealership was awesome! From the first interaction over the phone, to the moment we walked out with keys. Thank you Seth and Michael for a pleasant experience. We will defin More

by KAITLYN_PEGUERO
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Seth!!!

October 18, 2025

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Excellent service, they were the first dealer I went to and after seeing four to five other places they were the dealer I ended up going with. Loved working with Sam, he answered all our questions and brok More

by jomayramontalvo
Recommend Dealer
Yes

Other Employees Tagged: Sam Dakdouk

October 11, 2025

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Employee Rating

narrowed down my vehicle choices and made final decisions w victory. morgan was great. sam was great. mike finance was great. vehicle is wonderful. glad that i came in. keep up the great work. no pressure. n More

by IENS_BK
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Anastasia Kaluszyk, Sam Dakdouk , morgan!

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