Mike Ferrett
Mike Ferrett at Victory Toyota of Brook Park

Mike Ferrett

Used Car Sales

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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5.0
288 Reviews

Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.

Dealership Experience

19 yrs, 1 mo

Industry Experience

22 yrs, 2 mos

Languages Spoken

English English

5.0

288 Reviews

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288 Reviews of Mike Ferrett

March 26, 2026

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Employee Rating

Gabe made the process quick and seamless. Mike made sure we were comfortable with the financial side of things. More

by j75staley
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Recommend Dealer
Yes

Other Employees Tagged: Gabe Hasan

Mar 26, 2026

Victory Toyota of Brook Park responded

Thank you for rating us 5 stars. We’re pleased the purchase was smooth and that Mike guided you through the financial details. Enjoy your new Toyota Corolla Hatchback! Joe Puza General Manager joe.puza@victorytoyota.com

January 30, 2026

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Victory Toyota was very helpful and easy to work with. The salesman (Big Mike) worked to find the truck we wanted and worked to get us an amazing deal. More

by TODDANDJENK
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Recommend Dealer
Yes

Other Employees Tagged: Mike Chermonitz

January 19, 2026

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Ken was very friendly and knowledgeable! He exceeded our expectations, made the process smooth for us, and was a pleasure to work with. More

by ake
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Recommend Dealer
Yes

Other Employees Tagged: Ken Konopka

December 22, 2025

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Kara was a very friendly and knowledgeable sales person and helped me with the choices and options I had. She even put a big red bow on my car for me - which was so very thoughtful! More

by grendow502
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy McClish

October 26, 2025

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This dealership was awesome! From the first interaction over the phone, to the moment we walked out with keys. Thank you Seth and Michael for a pleasant experience. We will defin More

by KAITLYN_PEGUERO
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Recommend Dealer
Yes

Other Employees Tagged: Seth!!!

October 18, 2025

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Excellent service, they were the first dealer I went to and after seeing four to five other places they were the dealer I ended up going with. Loved working with Sam, he answered all our questions and brok More

by jomayramontalvo
Recommend Dealer
Yes

Other Employees Tagged: Sam Dakdouk

October 11, 2025

Dealership Rating
Employee Rating

narrowed down my vehicle choices and made final decisions w victory. morgan was great. sam was great. mike finance was great. vehicle is wonderful. glad that i came in. keep up the great work. no pressure. n More

by IENS_BK
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Recommend Dealer
Yes

Other Employees Tagged: Anastasia Kaluszyk, Sam Dakdouk , morgan!

October 06, 2025

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The sales person was very friendly and the dealership was trustworthy. I was very happy.. Thank you More

by Huymnguyen72
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Recommend Dealer
Yes

Other Employees Tagged: Sam Dakdouk

September 24, 2025

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Employee Rating

Everyone was very helpful and it was a enjoyable purchase of my new vehicle. I was given an amazing deal for my new Kia telluride SUV. I love it highly recommend this place. They do not look down on you as a More

by KGSMILES2004
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Recommend Dealer
Yes

September 18, 2025

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Mike in Finance was Awesome very professional and informative and Anastasia was great very personable and very knowledgeable. Thank you to them both!!!! More

by caroleg621
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anastasia Kaluszyk

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