Chad Higgins
Chad Higgins at Victory Toyota of Brook Park

Chad Higgins | Page 54

New Car Sales Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
4.8
570 Reviews

I'm the proud father of 2 wonderful girls. Happily married for 20 years. I've been part of the Metro Toyota family for over 24 years, I'm very lucky to have an employer that is as wonderful as they are!

Dealership Experience

26 yrs, 11 mos

Industry Experience

26 yrs, 11 mos

Specialties & Trainings

Toyota Platinum certified

4.8

570 Reviews

Write a Review

570 Reviews of Chad Higgins

June 20, 2018

Dealership Rating
Employee Rating

Quick and easy experience My goal when I walked into the dealership was turn in my leased car and walk out with a new car in a relatively short period of time. I was greeted b More

by Dede
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy McClish, Sam Ibrahim

Jun 20, 2018

Victory Toyota of Brook Park responded

Thank you so much for your kind words. We are delighted everything was smooth sailing with Sam & Jeremy. Enjoy your new C-HR!

June 15, 2018

Dealership Rating
Employee Rating

Trustworthy, knowledgeable service Every employee I dealt with was helpful and professional. Sam patiently helped me narrow down my choices, and we found a car that I am extremely happy More

by CarollaKing
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy McClish, Sam Ibrahim

Jun 20, 2018

Victory Toyota of Brook Park responded

Thank you for taking the time to share your positive experience with us. We sincerely appreciate your kind words and are delighted you had such a pleasant visit and easy purchase with Sam, Jeremy & Chad. We are happy to hear you love your new car!

June 13, 2018

Dealership Rating
Employee Rating

2018 CHR After visiting another dealer hoping to purchase this specific CHR, and being told it didn’t exist any closer than the Carolinas, and not offered the More

by RMK2018
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Barry Greenfield , Elivelisse Delgado

Jun 20, 2018

Victory Toyota of Brook Park responded

This is Awesome! Thank you so much for the amazing review! We are delighted we could assist you in getting exactly what you wanted! Enjoy your new C-HR!

June 04, 2018

Dealership Rating
Employee Rating

Routine car maintence process was quick & everyone was nice Every one was nice & professional they were able to answer questions about car we had. & were able to give us an estimate. On future maintence we nee More

by JACKSON-SARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anastasia Kaluszyk, Joe Rogers , Jake Donnelly

Jun 22, 2018

Victory Toyota of Brook Park responded

Thanks for your kind words. We are delighted you were satisfied with our Service Department. We look forward to helping you again!

May 30, 2018

Dealership Rating
Employee Rating

Toyota RAV4 Elivelisse is friendly & very helpful . She answered all our questions. I'll recommend her to my family & friends too .. keep up the good job. Thank y More

by Toyota RAV4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright , Elivelisse Delgado

Jun 25, 2018

Victory Toyota of Brook Park responded

Thank you so much for your excellent, 5-star review! Elivelisse is great, we're glad you think so too! We hope you are enjoying your new RAV4.

May 17, 2018

Dealership Rating
Employee Rating

From totaled to totally awesome I was unfortunate to be in an accident. I came to metro Toyota to get me new wheels. Ken k my sales man and Chad the manager took those Tim to get More

by Cghjr44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Konopka

Jun 30, 2018

Victory Toyota of Brook Park responded

We hope you love your new Tacoma!! Thanks so much for your kind review!

May 07, 2018

Dealership Rating
Employee Rating

Purchasing a car Edgar was my salesman for my 2018 Toyota Camry SE. He was easy to work with. Super nice guy and was able to find what I was looking for. I’d recommend More

by mclay625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edgar Arevalo

Jul 07, 2018

Victory Toyota of Brook Park responded

Thank you for your nice review! Edgar is great to work with and we are delighted you had a good experience. We hope you are enjoying your new Camry SE and as always, thank you for choosing Metro Toyota!

May 07, 2018

Dealership Rating
Employee Rating

From 2 Lexus’s to 1 Rav4 Double check terms when they try to redo the deal by selling additional extended fancy warranty programs. Almost lost my 0% financing. Other than that More

by Fran
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright , Jake Donnelly, Miguel Rojas

Jul 11, 2018

Victory Toyota of Brook Park responded

Thank you, Fran, for the feedback, we appreciate you sharing your experience with us.

May 03, 2018

Dealership Rating
Employee Rating

Professionalism in every single matter The person who help us was very professional,helpful no hurry at all answer every single? In detail so much knowledge and experience,very nice persona More

by Dorota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy McClish, Sam Ibrahim

Jun 28, 2018

Victory Toyota of Brook Park responded

Thank you, Dorota, for your friendly review! We appreciate you!

May 02, 2018

Dealership Rating
Employee Rating

2018 Camry LE This is my third lease from Metro Toyota. Each time has been a quick and efficient transaction. They have all the paperwork ready, they go over the ne More

by JANOIRSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy McClish , Jake Donnelly

Jun 28, 2018

Victory Toyota of Brook Park responded

Thank you for such a kind hearted review! We are happy to hear of your experience with Pat, Chad, and Jeremy. We look forward to assisting you again when the time arrives.

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