Chad Holland | Page 3

fantastics car ownership experieneve Justin and Chad were excellent work with and made the overwhelming process seamless. I would recommend Land Rover of Lake Bluff to anyone interested Justin and Chad were excellent work with and made the overwhelming process seamless. I would recommend Land Rover of Lake Bluff to anyone interested in a used or new Range Rover HSE. Also, awesome support and follow-up...this means a lot to me. Best Mike G. More

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Sets the Standard for Customer Experience Everyone at Knauz Land Rover went out of their way to find us the car we wanted and at a fantastic deal. It is no wonder we are repeat customers (4 B Everyone at Knauz Land Rover went out of their way to find us the car we wanted and at a fantastic deal. It is no wonder we are repeat customers (4 BMW's, 4 MB's, 2 LR's and 1 Chrysler over the years). This most recent experience involved a Range Rover Sport purchase but we have had the same first class customer experience with their service and collision departments. Clearly, the leadership of this organization has set and maintained very high standards. We'll be back. More

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New car purchase We purchased a new Land Rover. We were happy with the negotiations and service. We would recommend this dealership to other potential customers. The We purchased a new Land Rover. We were happy with the negotiations and service. We would recommend this dealership to other potential customers. The car has many great features! More

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A Class Act . . . all the way around! All I can say, from the beginning it was nothing, but a pleasure to do business with Land Rover of Lake Bluff (Knauz). My first contact was Jack Iberl All I can say, from the beginning it was nothing, but a pleasure to do business with Land Rover of Lake Bluff (Knauz). My first contact was Jack Iberle, who was extremely helpful in explaining the various options available on the Sport model and took me on a test ride in both a Discovery and Sport models. After my visit I did my research and later a week or so later I dropped by to just check things out. It was Jack'a day off, so Chad Holland graciously offered to assist me. When I gave him the pdf link containing all the features I wanted in my new RR Sport, he said me see what I can do. He found a model with all those features for which I was looking. He gave me a very nice price and and good value for my trade-in. I was sold. The only thing he couldn't find was the black contrasting top. So, he suggested that they have it painted in their body shop. It would only would cost me their dealer cost. EXCELLENT . . . BIG SCORE!! Everything I wanted, plus outstanding customer service!! Chad arranged with Jack to pick the new car up in the city, and I came back that evening to meet with Jamie Johnson, to close the deal. She was wonderful, very low key and helpful with a nice sense of humor. That evening before driving home with my new wheels, Jack stayed quite a while after closing to explain and make sure I understood all the features. Oh, one other thing, Jack came out to my house to program the garage door opener into the new car!! Like I said, everything I wanted, plus outstanding customer service!! More

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Very Impressed w/ Knauz Land Rover Just want to compliment all the people at Knauz Land Rover. I recently purchased a new vehicle and couldn't be more impressed with Chris, Chad, Matt a Just want to compliment all the people at Knauz Land Rover. I recently purchased a new vehicle and couldn't be more impressed with Chris, Chad, Matt and everyone else at the dealership. Thank you, David Waxman More

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Wonderful Experience Leasing a LR4 My LR4 purchase with Chad, Erik, and Matt could not have been easier or more enjoyable! I found the perfect vehicle online, they were quick to get in My LR4 purchase with Chad, Erik, and Matt could not have been easier or more enjoyable! I found the perfect vehicle online, they were quick to get in touch and answer all of my questions. When I arrived, they had the paperwork ready and the car washed and filled with gas. Beautiful facility & complex, nice professional people to do business with, what more could you ask for? I would highly recommend their team & the Land Rover product, thank you to Land Rover Lake Bluff for a wonderful experience! More

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Always a GREAT experience! We Have owned 5 vehicles from Knauz Lake Bluff Landrover. Kevin SanHamel is always our Salesperson. He treats us like we are special every time we wal We Have owned 5 vehicles from Knauz Lake Bluff Landrover. Kevin SanHamel is always our Salesperson. He treats us like we are special every time we walk in the door or call. The cars we have purchased have been great! The service dept is top notch and take care of our every need the minute we need it!!! Jamie is great help with the financing if you need it too. They don't ever pressure you to buy but bend over backwards to make sure you have everything you need or want. I highly recommend Kevin and Knauz Lake Bluff Land Rover!!! More

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Excellent Our experience at this dealership was nothing less of excellent. We purchased a 2015 Range Rover Evoque. The salesman we dealt with, Chris Johnson, wa Our experience at this dealership was nothing less of excellent. We purchased a 2015 Range Rover Evoque. The salesman we dealt with, Chris Johnson, was very helpful in navigating us, especially my son, through all of the features of the vehicle. Justin Harris was the first person we dealt with over the phone and he was extremely helpful. Sam Falbo was very helpful with talking to us about all of the servicing needs of the car. Our experience at Land Rover Lake Bluff was fantastic, and I would highly recommend purchasing your next vehicle through them. More

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Surprise & Delight I stopped in at Knauz LR on 11/26 just prior to closing. I did not have an appointment and definitely not the intent to buy that night. Upon entering I stopped in at Knauz LR on 11/26 just prior to closing. I did not have an appointment and definitely not the intent to buy that night. Upon entering the showroom I was warmly greeted by the Sales Manager Chad who then introduced me to Sales Guide Chris Johnson. Chris took the time to show me around and go for a test drive in one of the vehicles I was interested in. It was such a laid back non pressuring approach, to be honest I was a bit worried. Chris listened to what I wanted, answered all of my questions and found the exact car I was looking for. After completing the test drive I was set on getting it, no pressure or coercion needed. Being so late in the evening we made plans that Chris would hold the car for me & I would come back that Saturday to pick it up. After meeting Jamie Johnson & signing a few papers, Chris gave me a tutorial on all of the wonderful feature my 2015 RR Evoque has to offer. I was ready to hit the road, the entire process was probably less than 90 min. I could go on about the vehicle or customer service I received but to get to the point I had an amazingly delightful experience. Chad, Chris, Jamie & the Knauz team no how to do it right. I was so ready to be pushed and pressured that I was reluctant to even go car shopping, thankfully I went. I would HIGHLY recommend at least stopping in at Knauz when you are shopping for your next vehicle, their selection of luxury vehicles is truly impressive. I drove out from the city and its well worth it. Once you experience how they treat there customers you will recommend this dealership to anyone in the market for a vehicle. Its refreshing to know class and dignity still exist in the auto sales industry. Thank you Team Knauz Gary Rogner More

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