Chad Kozumplik | Page 2

They falsely advertised the Jeep I bought. They advertised with the VIN. Number that the car I bought had Sirius xm radio. I tried to connect it, while I still in the parking lot. After spendi They advertised with the VIN. Number that the car I bought had Sirius xm radio. I tried to connect it, while I still in the parking lot. After spending two days trying to figure it out, I took the car in and was told it did not have the option advertised, nor the capability. The manager and Jerrod told me “ just steam through your phone” I said that was false advertising and the manager said the dealership isn’t responsible for the false advertising. When I called Jeep Corporate, they said the dealership is clearly responsible, And I needs to make good on the advertised sale. They also said my jeep has a corrosion warranty which I clearly stated was a deal breaker. I was given false appointments and false information . I completely disgusted with this dealership. I’ve made reports to the FTC and BBB. I’m contacting my state representative as it applies to used car sales scams as well. Jerrod has no conscious and lied straight to my face. Nobody should buy anything from a company who will not stand by their advertised product. Save yourself the nightmare I’m living just to get what you paid for. I can’t even put into words the stress this whole thing has caused me. More

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I purchased a gmc sierra from this dealership and I had an awesome experience, chad and Joshua were both very helpful and seemed pretty knowledgeable. Would highly recommend going to Chad and Joshua for an an awesome experience, chad and Joshua were both very helpful and seemed pretty knowledgeable. Would highly recommend going to Chad and Joshua for any purchases, they stayed late to help my purchase and we’re still very nice whilst doing that. More

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Jake is simply Awesome has a great personally and gets all your questions answered ASAP he is the best ! all your questions answered ASAP he is the best ! More

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Joshua was a pleasure to deal with! Great communication and very responsive during the entire sales process. He also went the extra mile after the sale was complete to make sure I was c Great communication and very responsive during the entire sales process. He also went the extra mile after the sale was complete to make sure I was completely satisfied. The loan qualification and approval process was extremely easy and fast. Same with the loan closing process. Suburban CJDR was able to take care of the registration, title, and plates so I didn’t even have to visit the Secretary of State branch. The whole process was efficient and customer- friendly and will have me coming back to Suburban CJDR and Joshua for repeat business. More

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Josh made the process of buying our Jeep fast and painless. Will absolutely go back for our next car purchase. painless. Will absolutely go back for our next car purchase. More

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We appreciated the quick service and clear communication at Suburban Dodge Jeep Ram. Thank you! at Suburban Dodge Jeep Ram. Thank you! More

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Maria made the process easy from the beginning to the end. Very knowledgeable and answered my questions in a very timely manner. The best sales consultant I have ever had in all my years of driving. E end. Very knowledgeable and answered my questions in a very timely manner. The best sales consultant I have ever had in all my years of driving. EXCELLENT CUSTOMER SERVICE!! More

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Maria made the process of my lease of a Compass easy from Beginning to end. She is very knowledgeable, and answered all my my questions very quickly. She is the best sales consultant I have ever had in all Beginning to end. She is very knowledgeable, and answered all my my questions very quickly. She is the best sales consultant I have ever had in all my years of driving. EXCELLENT CUSTOMER SERVICE! More

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The dealership was clean and super busy in a good way. Everyone was quick to help and answer any questions. Everyone was quick to help and answer any questions. More

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Very friendly, clean, professional. Very inviting atmosphere. Lot was well organized and the showroom was very well set up for the consumer experience. One of the nicest dealers I ha Very inviting atmosphere. Lot was well organized and the showroom was very well set up for the consumer experience. One of the nicest dealers I have been too. More

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