Chad Schmitz
Chad Schmitz at Zeigler Hyundai of Racine

Chad Schmitz

Service Advisor

Zeigler Hyundai of Racine

13313 Washington Ave
Mount Pleasant, WI 53177

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4.6
210 Reviews
4.6

210 Reviews

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210 Reviews of Chad Schmitz

August 19, 2026

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Employee Rating

The last 2 trips there. I was very disappointed. First trip they tried to sell me a new car with outrageous terms. Then second trip. They couldn’t pop in my back quarter pa More

by jean.leoris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ron Stewart, Ed Rodriguez

Aug 20, 2026

Zeigler Hyundai of Racine responded

Hello Jean, We value your satisfaction and appreciate you taking the time to share your experience. I would like the opportunity to discuss your recent visit to our Service Department regarding the customer care you encountered and the quote you received for your vehicle repairs. Please email me with your preferred contact details at a time that is best for you. Thank you, John Kokkalis General Manager jk@zeigler.com

August 07, 2026

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Employee Rating

Chad went above and beyond to get my Hyundai Tucson covered under warranty. I didn't think it was going to be able to get done but he pulled it off and I couldn't be more grateful. You have a gem and C More

by d.coady1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Zeigler Hyundai of Racine responded

We appreciate your feedback about our team’s efforts with your Hyundai Tucson warranty. Thank you for sharing your experience with Zeigler Hyundai of Racine.

July 29, 2026

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Employee Rating

It was easy to make the appointment, the service time was fair, and the staff is always kind. More

by VictorM
Recommend Dealer
Yes

Other Employees Tagged: Chad Schmitz

July 25, 2026

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Employee Rating

Me and my family decide to don't make more business with Hyundai Thank you Don't call back More

by TITOELINMORTAL
Recommend Dealer
No

Other Employees Tagged: Chad Schmitz

July 23, 2026

Dealership Rating
Employee Rating

Polite, efficient service. Got done what needed done for recall. In and out as estimated More

by bhunt16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 22, 2026

Dealership Rating
Employee Rating

I have an appointment at 7:30 am. It was very busy when I arrived. He got me in on time. Took care of all my items and got me out really fast. More

by mosa.h.hammad
Recommend Dealer
Yes

Other Employees Tagged: Chad Schmitz

July 22, 2026

Dealership Rating
Employee Rating

Chad was very good at communicating thr process from start to finish. Quality work was done to my car and I was out in good time. More

by heckelc
Recommend Dealer
Yes

Other Employees Tagged: Chad Schmitz

July 15, 2026

Dealership Rating
Employee Rating

Took me coming back 3 separate times for them to diagnose the problem. The first 2 they didn’t believe me and charged me 400 dollars for an oil change. More

by slatterysam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 15, 2026

Zeigler Hyundai of Racine responded

Hello, Your feedback regarding your experience with our Service Department is important to us. I would appreciate the opportunity to speak with you about your recent visits regarding the diagnosis process and the cost of the services performed. Please email me with your preferred contact information. Thank you, John Kokkalis General Manager jk@zeigler.com

July 11, 2026

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Employee Rating

Very informative and very honest and respectful. They actually took there time to see what the problem was More

by Jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2026

Zeigler Hyundai of Racine responded

Thank you for recognizing our team's effort to be thorough and respectful. We appreciate your feedback at Zeigler Hyundai of Racine.

July 09, 2026

Dealership Rating
Employee Rating

what happened to the thing I just wrote I explained my tire story in detail More

by chrisgetsfitlegit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2026

Zeigler Hyundai of Racine responded

Thank you for sharing your tire story with us. We appreciate your feedback at Zeigler Hyundai of Racine.

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