Chad Smeets

Professional, patient and knows how to put his customer at ease. Allow for time to consider and not pressure. Good experience and would recommend him and Hawk Subaru. It was lengthy process but no fault of at ease. Allow for time to consider and not pressure. Good experience and would recommend him and Hawk Subaru. It was lengthy process but no fault of Chad. Thank you More

by VTIKASINGH Verified Customer Verified Customer

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Chad was a pleasure to work with, I came in knowing exactly what car I required but I didn't want to wait for the green crosstrek wilderness so he sold me on the black one! And overall enjoyable experi exactly what car I required but I didn't want to wait for the green crosstrek wilderness so he sold me on the black one! And overall enjoyable experience. More

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Mark the GM was very helpful in getting this deal done. We had been to 5 other dealers and found out his team was very good at getting this deal done We had been to 5 other dealers and found out his team was very good at getting this deal done More

by TENKC2175 Verified Customer Verified Customer

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Chad sold me my Crosstrek hybrid. I was debating between that and a Forester hybrid. He was very patient. He didn’t rush me. I test drove both cars and made my decision. The deal I was debating between that and a Forester hybrid. He was very patient. He didn’t rush me. I test drove both cars and made my decision. The deal was great and everything moved quickly. Couldn’t be more satisfied with the customer service or the car. More

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Chad went above and beyond in locating the car my husband wanted. He was able to locate it in Wisconsin and have it delivered to Joliet in hours. He kept us well informed on its progress and whereabouts. wanted. He was able to locate it in Wisconsin and have it delivered to Joliet in hours. He kept us well informed on its progress and whereabouts. Added options were installed in a couple of days. We can’t say enough about the customer service and deal we received. More

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I contacted the dealership, made an appointment for Saturday morning. Arrived at 8:45am picked out a vehicle and was approved by 9:00am. Went home asked them to contact me when the vehicle and paperwor Saturday morning. Arrived at 8:45am picked out a vehicle and was approved by 9:00am. Went home asked them to contact me when the vehicle and paperwork were ready. Received a call about an hour and a half later. Told them I’d be there shortly after noon. Very easy and painless process, courteous and very professional. Actually listened to my needs as well. More

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I was treated with respect. There was no pressure. Chad was amazing. He was informative and explained everything clearly. I will definitely recommend Hawk Subaru to family and f There was no pressure. Chad was amazing. He was informative and explained everything clearly. I will definitely recommend Hawk Subaru to family and friends. More

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Chad and Mark were awesome to deal with. No silly dealer games, just upfront and professional throughout the whole process. No silly dealer games, just upfront and professional throughout the whole process. More

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Chad is so professional and got us exactly what we wanted and no pressure to purchase. This is the 3rd car we purchased with Chad. Top notch dealership!! and no pressure to purchase. This is the 3rd car we purchased with Chad. Top notch dealership!! More

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Always a great experience with Hawks Joliet! Angelo is amazing!!! Definitely feels like family over there! :) Angelo is amazing!!! Definitely feels like family over there! :) More

by CDERUCKI Verified Customer Verified Customer

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