38 Reviews
Write a Review38 Reviews of Chad Smeets
August 30, 2026
Mark the GM was very helpful in getting this deal done. We had been to 5 other dealers and found out his team was very good at getting this deal done We had been to 5 other dealers and found out his team was very good at getting this deal done More
Other Employees Tagged: Sean McDermott
July 30, 2026
Chad sold me my Crosstrek hybrid. I was debating between that and a Forester hybrid. He was very patient. He didn’t rush me. I test drove both cars and made my decision. The deal I was debating between that and a Forester hybrid. He was very patient. He didn’t rush me. I test drove both cars and made my decision. The deal was great and everything moved quickly. Couldn’t be more satisfied with the customer service or the car. More
Other Employees Tagged: Luis Figueroa
July 30, 2026
Chad went above and beyond in locating the car my husband wanted. He was able to locate it in Wisconsin and have it delivered to Joliet in hours. He kept us well informed on its progress and whereabouts. wanted. He was able to locate it in Wisconsin and have it delivered to Joliet in hours. He kept us well informed on its progress and whereabouts. Added options were installed in a couple of days. We can’t say enough about the customer service and deal we received. More
Other Employees Tagged: Luis Figueroa
July 19, 2026
I contacted the dealership, made an appointment for Saturday morning. Arrived at 8:45am picked out a vehicle and was approved by 9:00am. Went home asked them to contact me when the vehicle and paperwor Saturday morning. Arrived at 8:45am picked out a vehicle and was approved by 9:00am. Went home asked them to contact me when the vehicle and paperwork were ready. Received a call about an hour and a half later. Told them I’d be there shortly after noon. Very easy and painless process, courteous and very professional. Actually listened to my needs as well. More
Other Employees Tagged: Mark Catuara , Mark Catuara
July 15, 2026
I was treated with respect. There was no pressure. Chad was amazing. He was informative and explained everything clearly. I will definitely recommend Hawk Subaru to family and f There was no pressure. Chad was amazing. He was informative and explained everything clearly. I will definitely recommend Hawk Subaru to family and friends. More
July 04, 2026
Chad and Mark were awesome to deal with. No silly dealer games, just upfront and professional throughout the whole process. No silly dealer games, just upfront and professional throughout the whole process. More
Other Employees Tagged: Mark Catuara
May 22, 2026
Always a great experience with Hawks Joliet! Angelo is amazing!!! Definitely feels like family over there! :) Angelo is amazing!!! Definitely feels like family over there! :) More
Other Employees Tagged: Luis Figueroa, Angelo Cassineri, Mark Catuara
May 18, 2026
Came in the evening, and the team was willing to stay back to provide support and wrap up the deal. Overall super friendly team. Great experience. back to provide support and wrap up the deal. Overall super friendly team. Great experience. More
Other Employees Tagged: Mark Catuara

