Chad Smith | Page 3

Excellant service as always 5th vehicle we have purchased from Milton Martin through the years. Always a pleasureable experience. I appreciate the fact that they value my time an 5th vehicle we have purchased from Milton Martin through the years. Always a pleasureable experience. I appreciate the fact that they value my time and that it isn't a all day ordeal. More

by CatchinBass Verified Customer Verified Customer

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Bought a new vehicle Had a great experience from the salesman to the finance department.everything was easy and smooth.A great experience.very friendly you want find a bet Had a great experience from the salesman to the finance department.everything was easy and smooth.A great experience.very friendly you want find a better place. More

by esosebee51 Verified Customer Verified Customer

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My car experience Came in after my car broke down, and I didn’t know what to do. As soon as I walked in Josh Griggs welcomed me and my roommate with a warm greeting and Came in after my car broke down, and I didn’t know what to do. As soon as I walked in Josh Griggs welcomed me and my roommate with a warm greeting and helped me out tremendously. Cut me a great deal on my corolla and that was it. Great customer service and recommend josh exclusively. More

by aaronh1927 Verified Customer Verified Customer

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Exceptional service from Brandon Martin and several others From the minute I walked in the door of the dealership, Brandon Martin, the Car Salesman, was professional, informative and didn't pressure me to buy From the minute I walked in the door of the dealership, Brandon Martin, the Car Salesman, was professional, informative and didn't pressure me to buy a car before I was ready! Chad Smith, the New Car Manager there called me personally after my visit to the dealership and helped me get to a monthly payment that beat out the other dealerships I was shopping at. Brandon Martin was able to locate and deliver to me a unique exterior / interior combination that I really wanted but very few were made that way. I was impressed that he was listening to my needs and then he figured out a way to make that leather color happen! I ended up buying a 2015 Toyota Highlander XLE that was beautiful on the inside and out! I was also looking at the Buick Enclave Leather FWD and Chevy Traverse LTZ but the Highlander XLE was the best value with the most bells and whistles for the money. Lastly, the Finance Manager, Mario Lugo, was also fantastic! I got 1.99% financing because of my awesome credit score!! That was so helpful on the budget! The team of these 3 men really earned my trust and my business! I would highly recommend this high class dealership to anyone and would strongly suggest your Toyota purchase starts with Brandon Martin!! More

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Chad will try and sneak in an extended warranty and maintenance contract at a cost (in my case) of $1950.00 without asking. I purchased a 2011 Certified vehicle from this dealership and while I was in maintenance contract at a cost (in my case) of $1950.00 without asking. I purchased a 2011 Certified vehicle from this dealership and while I was in Chad's office he never mentioned the 2 separate but pricey contracts. The maintenance contract cost $750.00 and included 5 oil changes at their dealership and nothing more. (although Chad told me that the contract was good at any Toyota dealership, this was not true) and an extended warranty for $1200.00. As I was about to sign the paperwork I noticed the added charges and had to convince Chad that I was not going to take them. Be careful, watch what you sign! More

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He did not rush us about test driving or discussing prices until we were ready. He was very informative and easy to O talk with. I would recommend this sales person. prices until we were ready. He was very informative and easy to O talk with. I would recommend this sales person. More

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