Chad Staab
Chad Staab at Robert Brogden's Hays GMC

Chad Staab

General Manager

Robert Brogden's Hays GMC

108 E 13th St
Hays, KS 67601

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4.8
41 Reviews
4.8

41 Reviews

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41 Reviews of Chad Staab

May 24, 2025

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Employee Rating

We found just the right vehicle online and spoke to Ethan on the phone about what our trade would be worth. We drove two hours to the dealership and when we got there, everything was just as we talked about More

by Mattdavis780
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ethan McLaughlin

May 24, 2025

Robert Brogden's Hays GMC responded

Thank you for your wonderful review, Matt! I'm thrilled to hear that you found the perfect vehicle online and that your experience with Ethan was seamless. At Robert Brogden's Hays GMC, we strive to ensure everything aligns with your expectations. We appreciate your two-hour drive to see us, and we hope you enjoy your new car! Please visit us again in the future! Regards, Chad Staab, Sales Manager

May 20, 2025

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Do not communicate very well with customers. Had to continually call to check on status of our vehicle that was in for repairs. More

by JHCROPCARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cade Gerhard

May 21, 2025

Robert Brogden's Hays GMC responded

Thank you for sharing your experience with us. I understand that consistent communication is important, especially regarding your vehicle repairs at Robert Brogden's Hays GMC. We value your feedback and we'll use this information to improve our communication going forward. Our team appreciates your input and hope to serve you better in the future. Regards, Scott Wasinger, Service Manager

May 08, 2025

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Employee Rating

I got to work with Cade. I thought I knew what I wanted but he helped me realize what I liked the most and then found exactly what I wanted! All the gentlemen were very helpf More

by DAWNH1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kalor Moore, Cade Gerhard

May 08, 2025

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We're thrilled to hear that Cade was able to help you find exactly what you wanted. At Robert Brogden's Hays GMC, we pride ourselves on our dedicated team and excellent customer service. We appreciate your kind words and hope to see you again for your future vehicle needs! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

May 07, 2025

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Very pleased with the service, easy and quick to get an appointment, parts were ordered in a timely manner and installed, Staff very helpful and friendly. Thank you More

by westco20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Pflaum , Trish assisted with getting the correct parts that were wanted

May 07, 2025

Robert Brogden's Hays GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our service at Robert Brogden's Hays GMC. Our team takes pride in providing helpful and friendly service, and we're glad to know that your appointment and parts installation went smoothly. We appreciate your support and look forward to seeing you again! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

April 25, 2025

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Good experience! Friendly staff with professional techs and would recommend to others. Were very accommodating! More

by DAGREEN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Robert Brogden's Hays GMC responded

Thank you for your kind words! We're thrilled to hear you had a good experience with our friendly staff and professional technicians at Robert Brogden's Hays GMC. Your recommendation means a lot to us! We look forward to welcoming you back in the future. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

April 08, 2025

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Employee Rating

Everything was just fine besides 383. 00 for a stupid keyfob and program. I think that is the stupidest thing I've ever heard. More

by AUGUSTINE0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 10, 2025

Robert Brogden's Hays GMC responded

Thank you for your feedback. I understand your concerns regarding the cost of the key fob and programming. At Robert Brogden's Hays GMC, I strive to provide quality service and transparency in our pricing. If you have further questions or would like to discuss this matter, please feel free to reach out to me directly. I appreciate your input and hope to serve you better in the future. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

February 11, 2025

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I won't be rushing back to this dealership. I think I bought a decent vehicle but the experience was lousy. I was a cash buyer and after agreeing to a price I was still at the dealership for a More

by dlwarner_82
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Aaron Pflaum, Kalor Moore

Feb 12, 2025

Robert Brogden's Hays GMC responded

Thank you for sharing your experience with us, Dustin. We appreciate your feedback regarding your recent purchase at Robert Brogden's Hays GMC. Your time is valuable, and we strive to make the car buying process as efficient and enjoyable as possible. We appreciate your insights and hope to improve your experience in the future. Please feel free to contact us if there's anything else you would like to discuss. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 08, 2025

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Employee Rating

They were Awesome to work with and so friendly! They definitely will continue to have our business! The service department gets a thumbs up as well!!! More

by nyarmer21
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Aaron Pflaum

Feb 10, 2025

Robert Brogden's Hays GMC responded

Thank you so much for your kind words! We at Robert Brogden's Hays GMC truly appreciate your positive feedback and are thrilled to hear that you had such a great experience with our team. It’s wonderful to know that you plan to continue doing business with us and that you were pleased with our service department as well. We look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 05, 2025

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Melanie was very shy, timid, and not very knowledgeable about the sale of the vehicle. In which made it very hard to communicate with her. The sale was pretty much done thru the manager Chad. Bravo and Hig More

by Alyssa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Melanie Vargas

Feb 07, 2025

Robert Brogden's Hays GMC responded

Thank you for sharing your experience with us, Alyssa. I appreciate your feedback regarding your interaction with Melanie and your positive remarks about my assistance during your vehicle purchase at Robert Brogden's Hays GMC. I am disappointed to hear about the delay in getting back to you regarding the spare tire. This is important to us, and I encourage you to reach out to me directly so we can provide you with the information you need. We strive to ensure all our customers are fully informed, and your input helps us improve. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 02, 2025

Dealership Rating
Employee Rating

The service center is always easy to work with. They are knowledgeable and informative every time. More

by EMFLECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Robert Brogden's Hays GMC responded

Thank you for your kind words! We truly appreciate your feedback about our service center at Robert Brogden's Hays GMC. It's great to hear that you find our team knowledgeable and informative. We look forward to assisting you again in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

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