Chad Warren

It's not so much the service department we are unhappy with, it's the Ford Company. We can't even list all the things the company kept wanting looked at and some of it by a specialist before they finally with, it's the Ford Company. We can't even list all the things the company kept wanting looked at and some of it by a specialist before they finally decided to put a new motor in our car. Which after we were told would be done the following week it was still a month later before the car was ready. Our car was in the shop for 5 months and not once were we offered a loaner car. We told our salesman and the manager we were buying the car because our son had recently gotten his license and we needed another vehicle. There were times we wouldn't hear from anyone for a couple weeks and would have to call to find out what was going on with the car. More

by Renee Verified Customer Verified Customer

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Dustin and Chad went the extra mile to get the Ford Escape I wanted. They kept me informed during the process and always had a positive courteous attitude. All of the staff I encountered were pleasant Escape I wanted. They kept me informed during the process and always had a positive courteous attitude. All of the staff I encountered were pleasant and welcoming. Thank you Ford of Galesburg! Rose W More

by rosewetterling5626 Verified Customer Verified Customer

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I've purchased several vehicles from Ford of Galesburg and the entire group is always personable and work hard to get me into the vehicle of my choice. The service department is always efficient and tim and the entire group is always personable and work hard to get me into the vehicle of my choice. The service department is always efficient and timely. More

by mcmurlcindy Verified Customer Verified Customer

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I bought my third vehicle in less than a year. Dealing with Dustin and Chad is always a pleasure. They both go out of their way to take care of my problems and concerns. The service department and Dealing with Dustin and Chad is always a pleasure. They both go out of their way to take care of my problems and concerns. The service department and all of the other people I have contact with are great too. More

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Didn't quit until they found us our truck. Great job guys! Thanks for your hard work Great job guys! Thanks for your hard work More

by tcbeck53 Verified Customer Verified Customer

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I was quoted for 140 some odd dollars then ended up charging me nearly 400 dollars.. very un pleased charging me nearly 400 dollars.. very un pleased More

by Tido1919 Verified Customer Verified Customer

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I knew I wanted a Bronco and Dylan and Chad were able to find one that had the accessories I wanted find one that had the accessories I wanted More

by Amesave8 Verified Customer Verified Customer

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Everyone was very helpful and accommodating. Very nice and clean dealership. Greg Stacey was very helpful! Would deal with him and others again. Very nice and clean dealership. Greg Stacey was very helpful! Would deal with him and others again. More

by M Verified Customer Verified Customer

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Super helpful , easy to talk with and deal with, would definitely buy here again . Eddie was fantastic definitely buy here again . Eddie was fantastic More

by Kdillard92263 Verified Customer Verified Customer

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My car went in for a detail and it came out shiny and new. Their pickup and delivery service is amazing! new. Their pickup and delivery service is amazing! More

by Lmavis Verified Customer Verified Customer

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