Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Chad Zastrow
Chad Zastrow at Rapids Honda

Chad Zastrow | Page 16

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

not yet
rated
412 Reviews
not yet
rated

412 Reviews

Write a Review

412 Reviews of Chad Zastrow

July 22, 2021

Dealership Rating
Employee Rating

Great service Great people! I would definitely recommend this dealer to anyone who wants quality service and friendly staff. I will be back for all my automotive service! More

by kimwerk65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jul 22, 2021

Rapids Honda responded

Kim, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 21, 2021

Dealership Rating
Employee Rating

I have had a wonderful experience from sales to service at this dealership. I am very pleased with my Honda and will continue to use this dealership! More

by kims_2212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jul 22, 2021

Rapids Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 19, 2021

Dealership Rating
Employee Rating

Rapids Honda is a wonderful dealership. I have owned Honda’s since 1999 and Rapids Honda shines way above the rest in customer service. Chad in service is top notch and always goes the extra mile. We to More

by karenkiley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jul 19, 2021

Rapids Honda responded

It's great to hear that Chad is always willing to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 14, 2021

Dealership Rating
Employee Rating

Customer need to be given one time resolution, so they don’t have to come twice for the same issue and pay twice. Thank you. More

by kungas18
Customer Service
Friendliness
Price
Recommend Dealer
No
Report | Print
Jul 31, 2021

Rapids Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact me directly or let me know the best way to contact you, and I will reach out. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 14, 2021

Dealership Rating
Employee Rating

Chad was very patient and did a great job explaining why the recall couldn’t be done!! He got things fixed and got me going again!! Thanks!! More

by ADIETZJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jul 14, 2021

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chad to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 13, 2021

Dealership Rating
Employee Rating

As always, I had a very good experience at Rapids Honda where Chad Zastrow and his team performed the maintenance and repairs on my Honda CRV. Thanks for the service and attention to details! More

by eugene.pisarenko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jul 14, 2021

Rapids Honda responded

Thank you, Eugene! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chad and the team met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 10, 2021

Dealership Rating
Employee Rating

Very happy with my service . Had an appointment and the work was done in a very timely manner. Chad Zastrow is always very pleasant and friendly. Thank you More

by Kevin_ng
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jul 10, 2021

Rapids Honda responded

It's fantastic to hear that Chad provided you with great customer service during your recent visit! We truly appreciate the opportunity to do business with you. Thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 07, 2021

Dealership Rating
Employee Rating

Chad in service is great and answered all my questions. He kept me advised all long my service appointment. Got my car in and out quick. More

by CS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jul 07, 2021

Rapids Honda responded

Thanks for sharing your thoughts about your service experience working with Chad here at Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 29, 2021

Dealership Rating
Employee Rating

Chad Z was great to work with, super friendly and thorough. They got my car in and out quickly and sent me on my way. More

by halldc3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jun 29, 2021

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience here with Chad. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 27, 2021

Dealership Rating
Employee Rating

Great service! Great customer service! Very friendly and respectful staff. More

by skyblue78a
Customer Service
Friendliness
Recommend Dealer
Yes
Report | Print
Jun 28, 2021

Rapids Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

1
...
15
16
17
...
42

Dealership Inventory (211 Vehicles)

new 2027 Honda HR-V car, priced at $30,355
2027 Honda HR-V
new
Platinum White exterior
Automatic
All-wheel Drive
$30,355
View Details
new 2026 Honda Ridgeline car, priced at $43,351
2026 Honda Ridgeline
new
Radiant Red exterior
Automatic
All-wheel Drive
$43,351
View Details
used 2024 GMC Sierra 3500 car, priced at $79,601
2024 GMC Sierra 3500
used
Onyx Black exterior
Automatic
Four-wheel Drive
$79,601
View Details
used 2025 Lexus ES 350 car, priced at $48,005
2025 Lexus ES 350
used
Cloudburst Gray exterior
Automatic
Front-wheel Drive
$48,005
View Details
used 2026 GMC Sierra 1500 car, priced at $56,737
2026 GMC Sierra 1500
used
Downpour Metallic exterior
Automatic
Four-wheel Drive
$56,737
View Details
used 2023 Lexus RX 350 car, priced at $49,336
2023 Lexus RX 350
used
Iridium exterior
Automatic
All-wheel Drive
$49,336
View Details
View All Inventory