Chad Zastrow
Chad Zastrow at Rapids Honda

Chad Zastrow | Page 15

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

not yet
rated
412 Reviews
not yet
rated

412 Reviews

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412 Reviews of Chad Zastrow

August 05, 2021

Dealership Rating
Employee Rating

So far I worked with all different service advisors and they were all great. Shoutouts to service technicians too. I totally forgot their names. Will recognize them next time ☺️ More

by Danny
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Richter , Luke “Smith” from service advisor.

Aug 05, 2021

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 04, 2021

Dealership Rating
Employee Rating

I needed to have minor adjustments to some trim and Chad and his crew did a great job getting it fix and get me on my way. Mr. Zastrow is great at providing excellent service More

by JRFREE1945
Recommend Dealer
Yes
Aug 04, 2021

Rapids Honda responded

Thank you so much for your kind words for Chad and our service team. We appreciate you taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 04, 2021

Dealership Rating
Employee Rating

I took my 2019 CR-V in for service (oil change and transmission fluid change) and everything went as expected. The work was done promptly with no issues. I was treated by Chad in a respectful manner More

by richardjkeller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2021

Rapids Honda responded

Thank you for taking the time to leave us this five-star review. It's fantastic to hear that Chad provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 03, 2021

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Employee Rating

Everyone was very kind and helpful. My salesman even took the time to speak with my son on the phone. The whole process went well. More

by elaine.k.kipp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joel Bringle , Kristina Andriyesh, Katie Young, Christiana

Aug 04, 2021

Rapids Honda responded

Elaine, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 02, 2021

Dealership Rating
Employee Rating

Friendly service writer and fast service. Casual waiting room with access to snacks/popcorn. Sales agents came over periodically to ask if I needed anything More

by ssplanter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

Rapids Honda responded

Thanks for sharing your thoughts about your experience working with Chad here at Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 30, 2021

Dealership Rating
Employee Rating

Quick and easy appointment with no upsale pressure. Chad walked me through what was needed during my visit and what items were not needed at this time. More

by kyle.lamb.1025
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2021

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to work with you and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 28, 2021

Dealership Rating
Employee Rating

The folks there at Rapids Honda go over and above to keep me informed and up to date on my vehicle. They are rapid with the drop off and pick up. More

by info90
Recommend Dealer
Yes
Jul 28, 2021

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let Chad know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 27, 2021

Dealership Rating
Employee Rating

Jorge was very professional and easy to work with. Made certain that all of my questions/concerns were answered Was very helpfu and answered questions pretty promptly More

by wiidgel2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge "Jorch" Espinosa

Jul 28, 2021

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Jorge and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 26, 2021

Dealership Rating
Employee Rating

My service advisor Chad Zastrow was great. He explained and answered all my questions. My vehicle was serviced and returned to me at the time it was promised. More

by Chuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2021

Rapids Honda responded

Thank you so much for your excellent review, Chuck! We are so glad that Chad had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 25, 2021

Dealership Rating
Employee Rating

Fast, friendly service! Beautiful facility too. Rapids Honda Rocks! Did you know they offer a lifetime warranty on most of their vehicles? Pretty cool! I highly recommend this store! More

by sanderson16
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Stegeman , Scott Andrews, Natalie Cherne, Katie Young

Jul 26, 2021

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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