Chad Zastrow
Chad Zastrow at Rapids Honda

Chad Zastrow | Page 18

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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rated
412 Reviews
not yet
rated

412 Reviews

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412 Reviews of Chad Zastrow

May 20, 2021

Dealership Rating
Employee Rating

Chad set up the needed repairs on my 2013 Honda Pilot with the extended warranty company. Price of my other scheduled maintenance issues were fair and comparable to other dealer estimates. Repairs incl More

by dflarson1946
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 21, 2021

Rapids Honda responded

Thanks for your feedback on your recent service visit to Rapids Honda. I'm glad to hear that Chad was able to assist you and that you had such a positive experience. We hope you will visit us again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 17, 2021

Dealership Rating
Employee Rating

very helpful and resourceful. explained things very well. the brake work they did was done well. they explained my noise use with the tires being cuppef More

by Tim Walker
Customer Service
Friendliness
Recommend Dealer
Yes
May 17, 2021

Rapids Honda responded

Tim, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 15, 2021

Dealership Rating
Employee Rating

Excellent service was efficient and professional, everyone was friendly my vehicle came out very clean, I was greeted and treated very friendly. I plan to keep coming back to RapidsHonda. Am very imp More

by gree0119
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chase Hollenbeck

May 16, 2021

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 14, 2021

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Employee Rating

My service was very professional. Everybody I dealt with was friendly and knowledgeable. My car was ready when they said it would be. I was able to go on my normal day with a my great rental car! More

by bec.141929
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 14, 2021

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 13, 2021

Dealership Rating
Employee Rating

Rapids Honda helped me find the best price for my lease. It was a seamless process and I love my CRV! Everyone was so friendly and answered all my questions. Couldn't have had a better experience! More

by roder12alyssa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristina Andriyesh, Katie Young

May 14, 2021

Rapids Honda responded

Thank you, Alyssa, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Congratulations on your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 11, 2021

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Employee Rating

I visited Rapids Honda to get my fourth oil change and tire rotation. I was able to get in very quickly for this service , which was appreciated. The price was decent More

by art1966
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 11, 2021

Rapids Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 10, 2021

Dealership Rating
Employee Rating

I've had nothing but pleasant experiences with the Rapids Honda service staff. I've dealt with Chad, Marlin and Lucas, and all are very friendly, professional, and they get the job done right, and in a timel More

by armst22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marlin Haney , Lucas Smith

May 10, 2021

Rapids Honda responded

Thank you for your review and kind words for Chad and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 28, 2021

Dealership Rating
Employee Rating

Everything went well. Shane found what we needed and Chad got the project done with his team. Additional service was handled to our satisfaction. Great people. More

by dstephan8278
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Stegeman

Apr 28, 2021

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 27, 2021

Dealership Rating
Employee Rating

Chad Z is fantastic in the service department..... second to none! Always on top and things and laying out your options with no pressure....just fantastic! More

by kropacek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2021

Rapids Honda responded

Thank you so much for your kind words about Chad, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 22, 2021

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Employee Rating

They were great and quick. Also very accommodating. Chad talked me through everything when it came to my car and the services that were done. More

by katherinebarcenas98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2021

Rapids Honda responded

Katherine, thank you for your feedback on your recent visit to Rapids Honda. It is great to hear that Chad was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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