Dealer Reviews
Cars for Sale
Dealer Log In
Chad Zastrow
412 Reviews
412 Reviews of Chad Zastrow
Verified Customer
April 18, 2021
I brought my '16 Pilot in for a large preventative maintenance project - a new timing belt and water pump. It would be over a one day project, so I was given a free loaner to use. I was kept up to d maintenance project - a new timing belt and water pump. It would be over a one day project, so I was given a free loaner to use. I was kept up to date on the progress, and the work was down early the second day. No complaints, no problems. More
by kirbyp42
April 18, 2021
The service department took great care of me like they always do! I was able to get a timely appointment, and get the work done that I needed. always do! I was able to get a timely appointment, and get the work done that I needed. More
by normanjeremy
Other Employees Tagged: Shawn Richter
April 18, 2021
Chad is an awesome service advisor. We can always count on him! Since the opening of Rapids Honda and buying my first van (2019 Odyssey), Chad has been my go to guy when it comes to servicing the vehicle. on him! Since the opening of Rapids Honda and buying my first van (2019 Odyssey), Chad has been my go to guy when it comes to servicing the vehicle. Kevin Kue is awesome too! He initially worked in Sales and helped us with the purchase of our van, now he is in Finance. Laid back guy!! More
by jhang24
Other Employees Tagged: Shane Stegeman , Kevin Kue
April 16, 2021
Chad Z. is professional, friendly and has a great smile. He has always been able to answer questions that we have. Rapids Honda is now our go to dealership. Great Job! He has always been able to answer questions that we have. Rapids Honda is now our go to dealership. Great Job! More
by grhill0
April 14, 2021
Chad Z was friendly and professional. He was able to get me in easily without appointment. The facility was clean and the work was done as specified in a timely manner. me in easily without appointment. The facility was clean and the work was done as specified in a timely manner. More
by heather.m.guyer
April 13, 2021
I was under the impression that the car I had purchased had been from a non smoking former owner. I did not detect the smell of smoke when we test drove it , However after buying it and driving it home a had been from a non smoking former owner. I did not detect the smell of smoke when we test drove it , However after buying it and driving it home and keeping it in the garage without driving for a couple days we detected the smell. I attempted cleaning and using a spray odor remover but there was still a lingering . The service department took the car in and cleaned the carpet and did a odor removing process with a Ozone treatment. This helped somewhat. We still have a faint smell of smoke in the vehicle. We were happy with the purchasing process, the finance department was very thorough with explaining details. We have been very happy with the Service departments fast and efficient service. More
by jdprow8
Other Employees Tagged: Natalie Cherne, Roger Thomas
April 13, 2021
Excellent customer service! Chad was friendly, knowledgeable, and communicated everything to me. The whole process couldn't have been any smoother or more professional. Will continue my patronage knowledgeable, and communicated everything to me. The whole process couldn't have been any smoother or more professional. Will continue my patronage and recommend Rapids Honda to friends. More
by jrneuswanger
Dealership Inventory (230 Vehicles)
