Chad Zastrow
Chad Zastrow at Rapids Honda

Chad Zastrow | Page 25

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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412 Reviews
not yet
rated

412 Reviews

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412 Reviews of Chad Zastrow

December 22, 2020

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Employee Rating

Service Department is doing good job. I like how their customer service treats their customers :) Always ask for help and I am satisfied with them More

by Danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2020

Rapids Honda responded

Thank you, Danny! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 21, 2020

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Employee Rating

Made my appointment online for an oil change. Showed up at the time I selected and had no problems. Happy with the service and plan to go back. More

by dmonet85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2020

Rapids Honda responded

Thank you for the kind words for our service department. We are happy to hear that we met your expectations. We appreciate you choosing Rapids Honda and look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 16, 2020

Dealership Rating
Employee Rating

As always, a great service experience. The team at Rapids Honda knows how to take care of their customers. They explain what services they are performing and always answer my questions. Chad Zastrow i More

by RG.HANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2020

Rapids Honda responded

Thank you for your feedback on your recent visit to Rapids Honda, it's great to hear that Chad delivered such a positive experience. We look forward to seeing you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 15, 2020

Dealership Rating
Employee Rating

Chad Zastrow took care of us and was very pleasant and courteous. Everything went as planned. The location of Rapids Honda is very convenient for us. More

by pnyland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2020

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chad to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 09, 2020

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Employee Rating

Courteous, kept me well informed of how were things were going sometimes two or three times a day and how the warranty was coming along with the company More

by Bjn
Recommend Dealer
Yes

Other Employees Tagged: Luke Khilans

Dec 09, 2020

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Dec 09, 2020

Bjn responded

It’s not new it’s 6 1/2 years old with 72,000 on it, I had it in for service warranty as the timing belt timing sensor was acting up

December 03, 2020

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Employee Rating

Making the appointment online was easy and everything was completed in a timely manner. I don’t recall who I worked with in the service dept but he was very friendly and efficient. Looking at the pictures (w More

by easonmichelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2020

Rapids Honda responded

Michelle, thank you for sharing your experience with us! We're happy to hear it went well, and we look forward to assisting you with any future automotive needs. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 02, 2020

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Employee Rating

I got an oil change and other services done. Chad Zastrow was friendly and explained what was going to be done and approximately how long it would take. It actually took less time than estimated so I was ple More

by cjoyfitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2020

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Chad here at Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 01, 2020

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Employee Rating

Chad made the process very simple and in a timely matter. I would definitely recommend servicing your car at Rapids Honda. I will be going back. More

by ryanmickelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2020

Rapids Honda responded

Thank you so much for your excellent review, Ryan! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chad to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 30, 2020

Dealership Rating
Employee Rating

Good work. Quick in and out. Amazing customer service, went over everything they did. Showed what needed to be done and what didn’t need to be done. More

by austintelander1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2020

Rapids Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 30, 2020

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Employee Rating

Given these unique times with the pandemic, my service appointment was easy to schedule and the people were friendly and professional. I was kept informed throughout the entire appointment. More

by s.zierden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2020

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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