Chad Zastrow
Chad Zastrow at Rapids Honda

Chad Zastrow | Page 28

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

not yet
rated
412 Reviews
not yet
rated

412 Reviews

Write a Review

412 Reviews of Chad Zastrow

October 12, 2020

Dealership Rating
Employee Rating

The service is what I have come to expect. The team has always provided the best in care and delivered the vehicle in a timely manner when service has been performed. More

by RyderGP
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson

Oct 13, 2020

Rapids Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 12, 2020

Dealership Rating
Employee Rating

I own two CRVs and have owned others over the years. I just transferred my business from brookdale Honda to Rapids Honda & came in for routine maintenance. Chad was excellent. More

by gretchenwink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2020

Rapids Honda responded

It's fantastic to hear, Gretchen, that Chad provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 11, 2020

Dealership Rating
Employee Rating

Got an oil change at a good price. Plan on coming back next year. Was shown I had damage to a tire I did not know about. More

by bcasmuss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2020

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 08, 2020

Dealership Rating
Employee Rating

I have always received excellent treatment and quick service from the Service Department at Coon Rapids Honda. I plan on staying with Coon Rapids for future service and will call on them when I'm ready More

by pilotman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 08, 2020

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that Chad was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 07, 2020

Dealership Rating
Employee Rating

I always get great service from Chad Zastrow. He is friendly, knowledgeable, and always goes over the work that was performed. I highly recommend Rapids Honda and Chad! More

by xxxxxxxxxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2020

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Chad here at Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 07, 2020

Dealership Rating
Employee Rating

Chad was terrific. I was in there for an oil change, tire rotation and recall. He was very good at explaining what service we needed and following up afterwards. More

by kphonthipsavath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2020

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 07, 2020

Dealership Rating
Employee Rating

They have always been good to us. It was a welcome change when we started going there. They are prompt about appointment times and get the work done quickly. A huge improvement over Luther, where yo More

by dtmunson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marlin Haney

Oct 07, 2020

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 04, 2020

Dealership Rating
Employee Rating

At the end felt pressure from mechanic to rate him high on survey. Somewhat tacky. I've interacted with him several times before. He presents as somewhat arrogant to me. Happy that they washed my car witho More

by Fretobeme65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge "Jorch" Espinosa , Kevin Kue

Oct 05, 2020

Rapids Honda responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, but please reach out to me if you would like to discuss your visit further. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 01, 2020

Dealership Rating
Employee Rating

Chad was friendly, professional and kind. I don't mind spending my money here, because I'm treated with respect and dignity. The waiting area is clean as well. More

by mrbrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2020

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Congratulations on your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 30, 2020

Dealership Rating
Employee Rating

Fast appointment, easy process, courtesy car, work completed as promised and on time, and friendly service. I love Rapids Honda and will continue to buy and service my vehicles through them. Thank you More

by lillianderung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2020

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

...
28
...

Dealership Inventory (211 Vehicles)

new 2027 Honda HR-V car, priced at $30,355
2027 Honda HR-V
new
Platinum White exterior
Automatic
All-wheel Drive
new 2026 Honda Ridgeline car, priced at $43,351
2026 Honda Ridgeline
new
Radiant Red exterior
Automatic
All-wheel Drive
used 2024 GMC Sierra 3500 car, priced at $79,601
2024 GMC Sierra 3500
used
Onyx Black exterior
Automatic
Four-wheel Drive
used 2025 Lexus ES 350 car, priced at $48,005
2025 Lexus ES 350
used
Cloudburst Gray exterior
Automatic
Front-wheel Drive
used 2026 GMC Sierra 1500 car, priced at $56,737
2026 GMC Sierra 1500
used
Downpour Metallic exterior
Automatic
Four-wheel Drive
used 2023 Lexus RX 350 car, priced at $49,336
2023 Lexus RX 350
used
Iridium exterior
Automatic
All-wheel Drive