The service is what I have come to expect. The team has
always provided the best in care and delivered the vehicle in a timely manner when service has been performed.
always provided the best in care and delivered the vehicle in a timely manner when service has been performed.
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by RyderGP
Verified Customer
Verified Customer
Other Employees Tagged:
Adam Johnson
Oct 13, 2020 -
Rapids Honda responded
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I own two CRVs and have owned others over the years. I
just transferred my business from brookdale Honda to Rapids Honda & came in for routine maintenance. Chad was excellent.
just transferred my business from brookdale Honda to Rapids Honda & came in for routine maintenance. Chad was excellent.
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by gretchenwink
Verified Customer
Verified Customer
Oct 12, 2020 -
Rapids Honda responded
It's fantastic to hear, Gretchen, that Chad provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Got an oil change at a good price. Plan on coming back
next year. Was shown I had damage to a tire I did not know about.
next year. Was shown I had damage to a tire I did not know about.
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by bcasmuss
Verified Customer
Verified Customer
Oct 12, 2020 -
Rapids Honda responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I have always received excellent treatment and quick
service from the Service Department at Coon Rapids Honda. I plan on staying with Coon Rapids for future service and will call on them when I'm ready
service from the Service Department at Coon Rapids Honda. I plan on staying with Coon Rapids for future service and will call on them when I'm ready to buy. I did usually have Chad as my service rep, but I had someone else on my last visit who was excellent, but I can't remember his name.
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by pilotman
Verified Customer
Verified Customer
Oct 08, 2020 -
Rapids Honda responded
Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that Chad was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I always get great service from Chad Zastrow. He is
friendly, knowledgeable, and always goes over the work that was performed. I highly recommend Rapids Honda and Chad!
friendly, knowledgeable, and always goes over the work that was performed. I highly recommend Rapids Honda and Chad!
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by xxxxxxxxxxx
Verified Customer
Verified Customer
Oct 08, 2020 -
Rapids Honda responded
Thanks for sharing your thoughts about your experience with Chad here at Rapids Honda. We appreciate your business and hope to see you again soon!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Chad was terrific. I was in there for an oil change,
tire rotation and recall. He was very good at explaining what service we needed and following up afterwards.
tire rotation and recall. He was very good at explaining what service we needed and following up afterwards.
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by kphonthipsavath
Verified Customer
Verified Customer
Oct 08, 2020 -
Rapids Honda responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
They have always been good to us. It was a welcome
change when we started going there. They are prompt about appointment times and get the work done quickly. A huge improvement over Luther, where yo
change when we started going there. They are prompt about appointment times and get the work done quickly. A huge improvement over Luther, where you can wait for as long as a half hour before ever even drop your keys off. One of their technicians even stayed late to fix the shifter in my car when it broke on my way home. Great place!
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by dtmunson
Verified Customer
Verified Customer
Oct 07, 2020 -
Rapids Honda responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
At the end felt pressure from mechanic to rate him high
on survey. Somewhat tacky. I've interacted with him several times before. He presents as somewhat arrogant to me. Happy that they washed my car witho
on survey. Somewhat tacky. I've interacted with him several times before. He presents as somewhat arrogant to me. Happy that they washed my car without me requesting. Disappointed that there is no loaner available during these maintenance appts. I paid for additional warranty coverage.
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by Fretobeme65
Verified Customer
Verified Customer
Oct 05, 2020 -
Rapids Honda responded
Hello,
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, but please reach out to me if you would like to discuss your visit further.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Chad was friendly, professional and kind. I don't mind
spending my money here, because I'm treated with respect and dignity. The waiting area is clean as well.
spending my money here, because I'm treated with respect and dignity. The waiting area is clean as well.
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by mrbrooks
Verified Customer
Verified Customer
Oct 01, 2020 -
Rapids Honda responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Congratulations on your new vehicle!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Fast appointment, easy process, courtesy car, work
completed as promised and on time, and friendly service. I love Rapids Honda and will continue to buy and service my vehicles through them. Thank you
completed as promised and on time, and friendly service. I love Rapids Honda and will continue to buy and service my vehicles through them. Thank you!!
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by lillianderung
Verified Customer
Verified Customer
Sep 30, 2020 -
Rapids Honda responded
Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com