Chad Zastrow
Chad Zastrow at Rapids Honda

Chad Zastrow | Page 27

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

not yet
rated
412 Reviews
not yet
rated

412 Reviews

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412 Reviews of Chad Zastrow

November 09, 2020

Dealership Rating
Employee Rating

Mr. Zastrow is very detail orientated, every thing is always done right and in short order. Chad is very good at making assessments when given information about the cars problem(s) More

by JRFREE1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2020

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chad met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Nov 09, 2020

JRFREE1945 responded

Just like to add, Chad always exceeds my expectations :)

November 07, 2020

Dealership Rating
Employee Rating

I bought my Honda CRV 1 year ago. I LOVE that I can just pull in anytime for a free car wash for the life of my vehicle. It is so nice to have a dealership that is always ready to keep my Honda looking gre More

by terry.ward123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Richter

Nov 09, 2020

Rapids Honda responded

Thank you, Terry, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 07, 2020

Dealership Rating
Employee Rating

I always have a positive experience here and it’s the reason I always choose Rapids. Great service! I appreciate that even when I am with my husband, I am treated as the customer and all discussions are More

by meganalwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2020

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 03, 2020

Dealership Rating
Employee Rating

The service writer, Chad was pleasant and efficient. He made sure that my vehicle was serviced as quickly as possible. It was returned clean and within the promised time frame. More

by alan.nees
Recommend Dealer
Yes
Nov 04, 2020

Rapids Honda responded

Thank you, Alan, for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad that Chad was able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 03, 2020

Dealership Rating
Employee Rating

Chad Zastrow was very accommodating when I needed to get my 4-Runner in for a last minute oil change before my hunting trip! Five Star! More

by bills10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2020

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 03, 2020

Dealership Rating
Employee Rating

Chad Zastrow was extremely helpful in diagnosing an unexpected problem with my car and had it fixed in time for me to return the rental. Very pleased with the result. More

by carol.luhmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2020

Rapids Honda responded

Hello Carol, Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 27, 2020

Dealership Rating
Employee Rating

Was a great experience - I'll be back. Chad was very helpful and I appreciate his attention to detail. It was very helpful to have access to a rental as well. More

by Kdiluzio100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Braun

Oct 27, 2020

Rapids Honda responded

Hello, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chad met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 22, 2020

Dealership Rating
Employee Rating

first time there, Chad did an outstanding job taking care of me, excellent customer service. will be back. very nice looking dealership. you need to make the minimum amount of words less or people will not r More

by markseman5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2020

Rapids Honda responded

Thank you for your business and for this review. We're happy to hear that Chad and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 21, 2020

Dealership Rating
Employee Rating

Chad was a superb human. Very friendly, asked if I had any questions. Easy to work with. Very good at what he does. Highly recommend him. More

by tberg03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2020

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Congratulations on your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 13, 2020

Dealership Rating
Employee Rating

Great service as always. Glad to have them in our area, I did same day oil change and the customer experience was great, in and out in a few hours. More

by jcoe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2020

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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