Chad Zastrow
Chad Zastrow at Rapids Honda

Chad Zastrow | Page 37

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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rated
412 Reviews
not yet
rated

412 Reviews

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412 Reviews of Chad Zastrow

March 08, 2020

Dealership Rating
Employee Rating

Chad is the best service manager I have ever known!He Chad is the best service manager I have ever known! He took personal interest in on ongoing problem and followed thru every step of the way to includ More

by ceskoog
Recommend Dealer
Yes
Mar 09, 2020

Rapids Honda responded

Hello, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Chad and the rest of our service department team. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 04, 2020

Dealership Rating
Employee Rating

Great experience Always treated very well, and work is completed in a timely manner. Prior to Rapids Honda opening I worked with Chad Zastrow and Shane Stegeman at Br More

by sullivd991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2020

Rapids Honda responded

Thank you for sharing your thoughts! We are happy to hear that you enjoyed working Chad and hope to see you again here at Rapids Honda. Best, Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 04, 2020

Dealership Rating
Employee Rating

Simple Oil Change - Tire rotation I made a same day appointment for an oil change. Service was immediate upon my arrival and completed in a timely fashion. I guess I'm spoiled by my More

by kirbyp42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2020

Rapids Honda responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer and we hope to see you again soon. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 01, 2020

Dealership Rating
Employee Rating

Wonderful dealership with great people. The buy was easy without pressure, always felt comfortable stating my needs. Would recommend to anyone without hesitation. Love the car! More

by gchend
Recommend Dealer
Yes

Other Employees Tagged: Wade Gilbertson , Roy Lacey, Nick Mcdonald

Mar 01, 2020

Rapids Honda responded

We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 26, 2020

Dealership Rating
Employee Rating

The employees on the phone and in the service department were courteous and helpful. The work was done on time and I really appreciated the car wash. More

by jldavis18
Recommend Dealer
Yes
Feb 26, 2020

Rapids Honda responded

Thank you, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 24, 2020

Dealership Rating
Employee Rating

I made an appointment for an oil change and tire rotation. Took 90 minutes. Way too long, though personnel were friendly. After 60 minutes they asked me if I wanted a light bulb changed. Would'v More

by R T
Recommend Dealer
No
Mar 12, 2020

Rapids Honda responded

Hi, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Thank you, Ken Grantwit (952) 207-7887 kgrantwit@rapidshonda.com

February 23, 2020

Dealership Rating
Employee Rating

Chad Zastrow was great to work with. He provided an honest evaluation of the cars immediate needs. The service was completed in timely fashion and is driving smoothly. Would highly recommend Rapids Hon More

by johnnriley
Recommend Dealer
Yes
Feb 24, 2020

Rapids Honda responded

Thank you, John, for taking the time to write this review and let us know how we are doing. Our customers are top priority and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 23, 2020

Dealership Rating
Employee Rating

Great visit. Chad was awesome as usual Fantastic oil Great visit. Chad was awesome as usual Fantastic oil change experience Will definitely return with all of my vehicles and recommend highly to my f More

by brian
Recommend Dealer
Yes
Feb 23, 2020

Rapids Honda responded

Hi Brian, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Chad! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 23, 2020

Dealership Rating
Employee Rating

Was thorough with the issue I had been experiencing and helped me with that getting pinpointed. It turned out to be an aftermarket issue with the remote start but he also referred me to an installer that h More

by hvandy27
Recommend Dealer
Yes
Feb 23, 2020

Rapids Honda responded

Thank you for taking the time to share your feedback! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 23, 2020

Dealership Rating
Employee Rating

They kept us apprised of the service that needed to be done, I appreciated that. The car works much better after the service done. Thank you. More

by jim.meyer4970
Recommend Dealer
Yes
Feb 23, 2020

Rapids Honda responded

Thank you, Jim, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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