Chad is the best service manager I have ever known!He
Chad is the best service manager I have ever known!
He took personal interest in on ongoing problem and followed thru every step of the way to includ
Chad is the best service manager I have ever known!
He took personal interest in on ongoing problem and followed thru every step of the way to include calling me on a regular basis to give me updated
A true professional to be emulated!!
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by ceskoog
Verified Customer
Verified Customer
Mar 09, 2020 -
Rapids Honda responded
Hello,
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Chad and the rest of our service department team. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great experience
Always treated very well, and work is completed in a timely manner. Prior to Rapids Honda opening I worked with Chad Zastrow and Shane Stegeman at Br
Always treated very well, and work is completed in a timely manner. Prior to Rapids Honda opening I worked with Chad Zastrow and Shane Stegeman at Brookdale Honda with my 2006 Civic and have always been very happy.
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by sullivd991
Verified Customer
Verified Customer
Mar 04, 2020 -
Rapids Honda responded
Thank you for sharing your thoughts! We are happy to hear that you enjoyed working Chad and hope to see you again here at Rapids Honda.
Best,
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Simple Oil Change - Tire rotation
I made a same day appointment for an oil change. Service was immediate upon my arrival and completed in a timely fashion. I guess I'm spoiled by my
I made a same day appointment for an oil change. Service was immediate upon my arrival and completed in a timely fashion. I guess I'm spoiled by my previous dealership's amenities for people waiting for service. This isn't quite as fancy.
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by kirbyp42
Verified Customer
Verified Customer
Mar 04, 2020 -
Rapids Honda responded
Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer and we hope to see you again soon.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Wonderful dealership with great people. The buy was easy
without pressure, always felt comfortable stating my needs. Would recommend to anyone without hesitation. Love the car!
without pressure, always felt comfortable stating my needs. Would recommend to anyone without hesitation. Love the car!
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by gchend
Verified Customer
Verified Customer
Mar 01, 2020 -
Rapids Honda responded
We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
The employees on the phone and in the service department
were courteous and helpful. The work was done on time and I really appreciated the car wash.
were courteous and helpful. The work was done on time and I really appreciated the car wash.
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by jldavis18
Verified Customer
Verified Customer
Feb 26, 2020 -
Rapids Honda responded
Thank you,
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I made an appointment for an oil change and tire
rotation. Took 90 minutes. Way too long, though personnel were friendly. After 60 minutes they asked me if I wanted a light bulb changed. Would'v
rotation. Took 90 minutes. Way too long, though personnel were friendly. After 60 minutes they asked me if I wanted a light bulb changed. Would've worked better to ask me that earlier in the appointment to get out of there earlier
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by R T
Verified Customer
Verified Customer
Mar 12, 2020 -
Rapids Honda responded
Hi, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly.
Thank you,
Ken Grantwit
(952) 207-7887
kgrantwit@rapidshonda.com
Chad Zastrow was great to work with. He provided an
honest evaluation of the cars immediate needs. The service was completed in timely fashion and is driving smoothly. Would highly recommend Rapids Hon
honest evaluation of the cars immediate needs. The service was completed in timely fashion and is driving smoothly. Would highly recommend Rapids Honda.
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by johnnriley
Verified Customer
Verified Customer
Feb 24, 2020 -
Rapids Honda responded
Thank you, John, for taking the time to write this review and let us know how we are doing. Our customers are top priority and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great visit. Chad was awesome as usual Fantastic oil
Great visit. Chad was awesome as usual
Fantastic oil change experience
Will definitely return with all of my vehicles and recommend highly to my f
Great visit. Chad was awesome as usual
Fantastic oil change experience
Will definitely return with all of my vehicles and recommend highly to my friends and family
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by brian
Verified Customer
Verified Customer
Feb 23, 2020 -
Rapids Honda responded
Hi Brian,
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Chad! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Was thorough with the issue I had been experiencing and
helped me with that getting pinpointed. It turned out to be an aftermarket issue with the remote start but he also referred me to an installer that h
helped me with that getting pinpointed. It turned out to be an aftermarket issue with the remote start but he also referred me to an installer that has knowledge of the particular remote start I have. Was appreciative of all his help and getting this figured out and me back on the road
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by hvandy27
Verified Customer
Verified Customer
Feb 23, 2020 -
Rapids Honda responded
Thank you for taking the time to share your feedback! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
They kept us apprised of the service that needed to be
done, I appreciated that. The car works much better after the service done. Thank you.
done, I appreciated that. The car works much better after the service done. Thank you.
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by jim.meyer4970
Verified Customer
Verified Customer
Feb 23, 2020 -
Rapids Honda responded
Thank you, Jim,
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com