Chad Zastrow
Chad Zastrow at Rapids Honda

Chad Zastrow | Page 38

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

not yet
rated
412 Reviews
not yet
rated

412 Reviews

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412 Reviews of Chad Zastrow

February 18, 2020

Dealership Rating
Employee Rating

Everything went well the day.of this most recent visit. The vehicle had an oil change and tire rotation. The air filter and cabin air filter were changed. Is that normal at 20, 000 miles? More

by judy.svenddal
Recommend Dealer
Yes
Feb 18, 2020

Rapids Honda responded

Hello Judy, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive service experience If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 13, 2020

Dealership Rating
Employee Rating

"Great staff" I've had both of my vehicles in for an oil change and various repairs, and each time the whole staff I have dealt with has been friendly and courteous More

by armst22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Stegeman , Amy Tovar, Moua Xiong

Feb 13, 2020

Rapids Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority so we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda and for being a loyal customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 11, 2020

Dealership Rating
Employee Rating

I was in to get an oil change. Chad greeted me and was very friendly! Waiting area was welcoming and timing was great! Everything went well. More

by mrahn84
Recommend Dealer
Yes
Feb 11, 2020

Rapids Honda responded

Thank you so much for your five star review. Here at Rapids Honda, customer satisfaction is our #1 priority. We always do your best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Chad. It was a pleasure having you at the dealership. Sincerely, Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 06, 2020

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Employee Rating

Dropped my car off for warranty appt, shuttle brought me home and pick up in a timely fashion service was on time and done well. More

by malloryL
Recommend Dealer
Yes

Other Employees Tagged: Austin Chandara, Shuttle driver

Feb 06, 2020

Rapids Honda responded

Hi Mallory, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. If we can be of further assistance, don't hesitate to let us know! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 05, 2020

Dealership Rating
Employee Rating

Oil change I got my oil changed, bought a tire, had tires rotated. They did what they said in an appropriate amount of time. Love the car wash. More

by nanan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2020

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 05, 2020

Dealership Rating
Employee Rating

Great service this oil change and the last, also very quick and efficient. Love the coffee machine and popcorn in the waiting room every time More

by maria_gardinier
Recommend Dealer
Yes

Other Employees Tagged: Austin Chandara

Feb 05, 2020

Rapids Honda responded

Hi Maria, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 03, 2020

Dealership Rating
Employee Rating

Service was goodPeople were pleasant Pricing was Service was good People were pleasant Pricing was fair Location was easy to access They service my make of vehicle, and so I’m happy they are now More

by tjb_web
Recommend Dealer
Yes
Feb 03, 2020

Rapids Honda responded

Hi, Thank you so much for your kind words, and for taking the time to leave us your feedback! We will share your comments with the rest of our team. We look forward to seeing you again in our new location! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 03, 2020

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Employee Rating

This dealership really cares and focuses on the customer. The employee, who works as customer consigere,, was awesome. She made my wait time go by quicker. About the only thing that is a nuisance, is all of More

by tommyarland
Recommend Dealer
Yes

Other Employees Tagged: Austin Chandara, Kevin Kue, Ryan Mickelson, Amanda Molitor

Feb 03, 2020

Rapids Honda responded

Hi Tommy, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 02, 2020

Dealership Rating
Employee Rating

The team is great to work with. They are very friendly and bend over backwards to meet your needs. I would recommend this dealership to any and all people. More

by lmchambl
Recommend Dealer
Yes

Other Employees Tagged: Isaac Lee, Nick Mcdonald, Katie Young

Feb 02, 2020

Rapids Honda responded

Wow! Thank you so much for this great 5-star review. Thanks for choosing Rapids Honda and helping to share the word about us. We’re here for you anytime! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 29, 2020

Dealership Rating
Employee Rating

I brought my 2019 Passport in to diagnose and fix the reason the rear hatch would not open with my foot sweeping under the rear bumper. This is the 2nd time I have had it with the service dept for the sa More

by ceskoog
Recommend Dealer
Yes

Other Employees Tagged: Shane Stegeman

Jan 29, 2020

Rapids Honda responded

It's fantastic to hear that our staff provided you with great customer service while assisting you with your 2019 Passport service appointment! We truly appreciate the opportunity to try to work out any issue with your vehicle. Thanks for choosing our dealership! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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