Chandra Hamilton | Page 3

Poor customer service I have spent a lot of money on service over the past several years on all my vehicles Ford, Pontiac, and Chevy. Never have bought a car from Mel Hamil I have spent a lot of money on service over the past several years on all my vehicles Ford, Pontiac, and Chevy. Never have bought a car from Mel Hamilton. My Chevrolet needed AC repair and I knew it would need a new system. I called the week of 18-22 July 16 and got an appointment for the service on 25 July 16. When I told the young lady that I would need a ride back home (I live in Derby), she wanted to know if I bought my car there, I told her no, then she said that they could not provide a ride for me because it was outside of Wichita. Needless to say, I cancelled the appt and will never go back. Plus, I will never consider buying a car there now. There are plenty of service centers who do want my business. My AC replacement also led to a fan clutch replacement and the customer service was excellent ! More

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