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Chapman Honda
Tucson, AZ
532 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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532 Reviews of Chapman Honda
November 07, 2025
After two trips to Chapman Honda I found the vehicle my wife and I wanted, a 2019 Honda Ridgeline RTL- E. On Tuesday morning I advised my salesman Sam Arquit that we wanted the Ridgeline and received a c wife and I wanted, a 2019 Honda Ridgeline RTL- E. On Tuesday morning I advised my salesman Sam Arquit that we wanted the Ridgeline and received a confirmation from him that it would be ready for us later in the afternoon. I then advised Sam I would be in with the money in full. At noon I called and advised Sam that I had A Dr. appt and would be there about 3:30 with the money. At 3:15pm I called and advised I was still in heavy traffic, as the dealership was over an hr. and 30 min drive from my appt. location. I advised I should be there at 3:45 pm. About 10 minutes later Sam called me to advise it had just gotten sold and the Ridgeline was no longer available for me to pick up. I then met with Sam's Sales Manager whose best advice for my loss was to sell me a higher priced Ridgeline, at full price and split the cost of a bed cover....WOW !!! What a complete lack of professionalism and integrity for getting stabbed in the back and losing the vehicle to which I had been promised . I can't picture myself ever saying or writing anything complimentary or positive about Chapman Honda. I hope the ownership team will "enjoy" the letters I will be sending explaining our displeasure with their sales 'practices' Which are unethical to say the least ! More
by akbp10
Employees Worked With
Sam Arquit
October 11, 2025
I worked with Colten to purchase my new Honda Passport. He was very helpful, and was able to get my car from a different dealership. I loved my Honda Civic, and I expect to have a great experience with my He was very helpful, and was able to get my car from a different dealership. I loved my Honda Civic, and I expect to have a great experience with my new car! More
by Jmquezada
Employees Worked With
Colten McMaster
October 07, 2025
At Chapman Honda I would recommend working with Sam. He is passionate about his work, and extremely knowledgeable about their inventory. The buying process was smooth and straight forward! A pleasant re He is passionate about his work, and extremely knowledgeable about their inventory. The buying process was smooth and straight forward! A pleasant relief from the typical car salesman experience. Thanks Sam! More
by Jamie J
Employees Worked With
Sam
October 05, 2025
We had a great experience with Ryan Valenzuela, he was very helpful, patient and professional. I had looked over 4 used vehicles prior to settling for 22 Chevy Colorado. Ryan had answered all of our quest very helpful, patient and professional. I had looked over 4 used vehicles prior to settling for 22 Chevy Colorado. Ryan had answered all of our questions and was never pushy. I would certainly recommend anyone to contact him or Chapman Honda for their next purchase. More
by Billfholland
Employees Worked With
Ryan Valenzuela
September 16, 2025
First time buying a car and I had such a good experience. Colten made the experience very easy and advocated for me to get a warranty on my car. Please consider him for any car buying needs Colten made the experience very easy and advocated for me to get a warranty on my car. Please consider him for any car buying needs More
by kassandraDiaz
Employees Worked With
Colten
September 08, 2025
We had the pleasure of dealing with Ryan Valenzuela from Chapman Honda when buying our new Odyssey. A little background. We rarely buy new vehicles. Our last Odyssey we purchased in 2002 and it has 320 Chapman Honda when buying our new Odyssey. A little background. We rarely buy new vehicles. Our last Odyssey we purchased in 2002 and it has 320,000 miles on it. Our previous purchase was a “bait and switch” operation. They sold us one vehicle and tried to give us another. When we first spoke with Ryan around August 15, we made a deal for a white Odyssey LX. The next day Ryan called and said that the vehicle we bought had already been sold, but not taken out of inventory. I thought here we go again. “bait and switch”, I could not have been more wrong. Ryan went out of his way to locate a 2025 Odyssey. We usually buy a year-end model because they are the same age as the 2026, but for a lower price. We were not the only ones trying to do that. Added to this I had a doctor’s appointment for surgery on September 5th and needed the new vehicle to drive the 200 miles to that appointment. Ryan kept us up to date on his search efforts and finally found a silver Touring model, which is exactly what we wanted. The next effort was to get it and deliver it to us in Silver City, NM on or before September 4, so I could go to the doctor the next day. Ryan was as good as his word. He promised that we would have the Odyssey no later than September 4th . At 5:00 PM on the 4th, the Odyssey was delivered to us and, even though it was his day off, Ryan called to be sure everything was OK. Ryan is a credit to Chapman Honda and if we should need another vehicle we will be sure to go to Chapman Honda to get it. Well done. Tom and Elaine Kondrat More
by tom
Employees Worked With
Ryan
August 29, 2025
Samuel Arquit was the main reason we bought the car. He was eager to help, no hyperbole, honest and has great enthusiasm. A pleasure to do business with ! Thank you Sam for going above and beyond, Jim He was eager to help, no hyperbole, honest and has great enthusiasm. A pleasure to do business with ! Thank you Sam for going above and beyond, Jim & Becky More
by jamesmokler
Employees Worked With
Samuel Arquit
