Charlene Britt
Charlene Britt at Lake City GMC

Charlene Britt

Parts

Lake City GMC

508 E Duval St
Lake City, FL 32055

4.2
21 Reviews
4.2

21 Reviews

Write a Review

21 Reviews of Charlene Britt

October 03, 2026

Dealership Rating
Employee Rating

Very professional service department Answer all questions takes time with customers does not make you feel like bothering them.Will definely have all my work done in Lake City GMC. More

by lrayburn0519
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 19, 2026

Lake City GMC responded

Thank you for your review! We are glad the service team takes time to answer your questions and makes you feel welcome. We appreciate your confidence in trusting Lake City GMC with your future service needs.

July 31, 2026

Dealership Rating
Employee Rating

Walked in and talked to Mitch and he put the computer on my car. Agreed to fix the problem at no cost to me. Appointment day was great friendly people in the shop and had my car back to me within a few hour More

by TERESA88INGA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 19, 2026

Lake City GMC responded

Teresa, thank you for sharing your experience with Mitch and the service team. We are glad the concern was resolved and your appointment went smoothly. We appreciate your trust in Lake City GMC.

April 05, 2026

Dealership Rating
Employee Rating

Everyone tried to help and got my GPS back to working and now I can get around and Lake City and Live Oak without much trouble. Thank you. More

by 266VINCE
Recommend Dealer
Yes

Other Employees Tagged: Mitch Ronsonet, Dave Polvere, Kodie Mercer , Helping service is what we need and this place will give them and I’m happy with my GMC

Oct 19, 2026

Lake City GMC responded

Vince, thank you for sharing your experience! We are glad the team helped get your navigation working again. We appreciate your trust in Lake City GMC.

December 29, 2025

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Sales process was nothing wo factor about it. I had to make a second trip because there was not a finance person their the first time I went. I bought the car but nobody did a detailed walk throu More

by docpas2828
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 19, 2026

Lake City GMC responded

Thank you for sharing your experience. We are sorry for the extra trip and that you left without a thorough vehicle walkthrough. Please contact our sales manager if you would like help reviewing your vehicle features. We appreciate your feedback about the handover process.

September 20, 2025

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Great customer service everything was in a timely manner. It was very concern they made sure I was satisfied before I left a lot. Thank you Lake City GMc I will return. More

by BRINSONDOROTHY
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 19, 2026

Lake City GMC responded

Dorothy, thank you for your kind feedback. We’re pleased our team respected your time and made sure you were happy with your visit. We appreciate your continued support of Lake City GMC.

August 20, 2025

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great customer service fast in and out listening to my concerns much appreciated and i will always come back even though i live in Valdosta but a love the lake city location More

by BRINSONDOROTHY
Service Price Transparency
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Recommend Dealer
Yes
Oct 19, 2026

Lake City GMC responded

Dorothy, thank you for making the trip to Lake City GMC and for your continued support. We’re glad our team listens to your concerns and provides the efficient service you value. We appreciate your loyalty.

July 05, 2025

Dealership Rating
Employee Rating

Best Experience at this Dealership… Al… Ross… Anthony… Tanner… and all the staff including Parts Dept… was very friendly and helpful!!! Great Team!!! Enjoying my 2025 Terrain… Thanks!!!! More

by vickiestock
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Al,Ross,Anthony,Tanner

Jul 07, 2025

Lake City GMC responded

Thank you so much for taking the time to leave us a review! We’re thrilled to hear you had a great experience and truly appreciate your support. Your feedback means a lot to us, and we look forward to seeing you again soon! Best regards, Lake City GMC Your Car Dealership Near Me Your GMC Dealership Near Me

May 10, 2025

Dealership Rating
Employee Rating

Everyone at the dealership was a pleasure to work with throughout the entire process. Had the truck I was looking for and made me a deal I couldn't resist. Highly recommend purchasing from Lake City GMC. More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 19, 2026

Lake City GMC responded

Paul, thank you for recommending Lake City GMC. We’re delighted you found the truck you wanted and enjoyed working with our team throughout the purchase. We appreciate your business.

December 27, 2024

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Employee Rating

Everyone was professional. We had an appointment and they were on time. Excellent service! I would highly recommend them to family and friends. More

by BJACOBSON0813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Ronsonet

Oct 19, 2026

Lake City GMC responded

Thank you for your recommendation. We are glad the team honored your appointment time and provided professional service. We appreciate you sharing your experience with friends and family.

November 26, 2024

Dealership Rating
Employee Rating

Great! ! Service guys at desk were great, quick service and car looked fantastic when I got it back! More

by rp_445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2026

Lake City GMC responded

Thank you for choosing Lake City GMC. We are glad the service desk team made your visit easy and that your car was returned promptly and looking great.

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