Charlene Britt
Charlene Britt at Lake City GMC

Charlene Britt | Page 2

Parts

Lake City GMC

508 E Duval St
Lake City, FL 32055

4.2
21 Reviews
4.2

21 Reviews

Write a Review

21 Reviews of Charlene Britt

November 14, 2024

Dealership Rating
Employee Rating

Does not care about service after the sale. Lost replacement parts after scheduling appointment and I took off work to bring truck in More

by BROWNLEE0
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mitch Ronsonet , Dino

Oct 19, 2026

Lake City GMC responded

We appreciate your feedback. We are sorry to hear that parts were unavailable when you brought your truck in after taking time off work. We understand the frustration and inconvenience. Please contact our service manager if you would like to discuss the appointment and follow-up you needed.

October 30, 2024

Dealership Rating
Employee Rating

I’m really satisfied with the service I received on my Buick Rendevous recently. The service manager, Mitch, was so helpful and professional. He makes doing business at Lake City Buick and GMC pleasant More

by MSKEITER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Ronsonet

Oct 19, 2026

Lake City GMC responded

We appreciate your feedback. We are glad your Buick is performing well after service and that Mitch and the technician provided helpful, professional care. Thank you for your recommendation and continued trust.

March 23, 2024

Dealership Rating
Employee Rating

Terrific, knowledgeable people who care about what you actually need in a vehicle and don't try to take advantage of their customers. More

by blginger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Ronsonet, Norbie Ronsonet

Oct 19, 2026

Lake City GMC responded

Thank you for your review. We are glad the team’s knowledge and attention to your needs have earned your trust. We appreciate your kind words.

March 05, 2024

Dealership Rating
Employee Rating

Great people to work with Charli in the parts department is the greatest sales people were good More

by lilmac1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eli Parrish, Luke West

Oct 19, 2026

Lake City GMC responded

Thank you for recognizing Charli in parts and the sales team. We are glad they were helpful and easy to work with.

March 01, 2024

Dealership Rating
Employee Rating

I have always had very good customer service here. They are friendly and will answer all your questions. I have been taking my vehicles to them since we moved here seven years ago. More

by DONALDBOHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Ronsonet, Norbie Ronsonet

Oct 19, 2026

Lake City GMC responded

Thank you for bringing your vehicles to us over the years. We are glad the team stays friendly and takes time to answer your questions.

February 02, 2024

Dealership Rating
Employee Rating

Could vehicle on internet. Drive from Ocal and was greeted by Angus and he was great, took us as real buyers and made things happen. Tony checked in on us and made requested ad More

by tdsmith2297
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitch Ronsonet , Eli Parrish, Tony Turner, Mike, Charlie,ANGUS

Oct 19, 2026

Lake City GMC responded

Thank you for choosing Lake City GMC. We are glad your purchase experience was welcoming and the paperwork and needed part were handled helpfully. Thank you for making the trip and sharing your feedback.

January 12, 2024

Dealership Rating
Employee Rating

I feel that the service from this service department is very good! I feel that they care about me and my car! I am not just a number! Good people!! More

by Celia Evitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Ronsonet, Vickie Harry, Harleigh Hoffman, Dave Polvere, Kodie Mercer , James (Jim) Parker, Tony Turner, Robbie 5 Stars

Oct 19, 2026

Lake City GMC responded

Thank you for your review. We are glad our service team makes you feel valued and gives your car attentive care. Your trust means a lot.

December 25, 2023

Dealership Rating
Employee Rating

Great service with minimal wait time. My sales person, Eli, took care of everything for the visit More

by terri
Recommend Dealer
Yes

Other Employees Tagged: Mitch Ronsonet, Vickie Harry, Harleigh Hoffman, Dave Polvere, Kodie Mercer , James (Jim) Parker, Tony Turner, Eli Parrish

Oct 19, 2026

Lake City GMC responded

Thank you for choosing Lake City GMC. We are glad Eli helped arrange your visit and that the wait was short. We appreciate your feedback.

December 21, 2022

Dealership Rating
Employee Rating

It was a great dealership, but I feel they could’ve been a little better on the trade in price. More

by SPRINGHILLSILAGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khurram Khan, Luke West

Oct 19, 2026

Lake City GMC responded

Thank you for choosing Lake City GMC. We are glad you had a positive dealership experience and appreciate your feedback about the trade-in offer. We understand that value is an important part of the purchase.

June 14, 2022

Dealership Rating
Employee Rating

Professional staff from sales to financing to service whose goal is customer satisfaction with a quality product. More

by kITTYmcelhaney
Recommend Dealer
Yes

Other Employees Tagged: Mitch Ronsonet, Norbie Ronsonet , Shana Cheney, Khurram Khan, Terry Minor, Tamichael Redding

Oct 19, 2026

Lake City GMC responded

Thank you for your review. We are glad you found the sales, finance, and service teams professional and focused on your needs.

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