Hi! I'm Charlene. I am extremely energetic which makes it hard for me to not have a smile on my face. 🙂 I enjoy talking and getting to know my customers and fellow employees. I have worked for Freeman for almost two years and can't imagine being anywhere else. When I'm not at work I can be found off-roading with my family, cooking up a great meal for them, or vacationing all around.
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September 08, 2021
I went in for a routine oil change. Left the dealership and the next day noticed a huge oil spot under my vehicle when I left work. Took it back to the dealership and they said they put the wrong oil filte and the next day noticed a huge oil spot under my vehicle when I left work. Took it back to the dealership and they said they put the wrong oil filter on. I requested the engine to be steam cleaned. Left the dealership and when I got home I opened the hood and still noticed oil at the bottom of the engine. I will not be returning to Freeman in the future. More
September 06, 2021
Excellent customer service. Charlene Gee was great - explained work that needed to be done and pricing. Wait time for maintenance service and parts replacement was reasonable. Wait area was clean and co explained work that needed to be done and pricing. Wait time for maintenance service and parts replacement was reasonable. Wait area was clean and comfortable. More
September 03, 2021
The service employee helped me with everything my car needed, and applied discounts that were available. Everyone is nice that works there. Dealership has reasonable prices for vehicle maintenance. needed, and applied discounts that were available. Everyone is nice that works there. Dealership has reasonable prices for vehicle maintenance. More
August 26, 2021
from buying my pick up from Freeman Toyota , and with all the service , I have been treated very well. The service people treat you like we are a friend who has come back for help. This is why I keep going the service , I have been treated very well. The service people treat you like we are a friend who has come back for help. This is why I keep going to see them, and pass by a couple of other dealers to get to them More
July 30, 2021
Recall, oil and filter change and inspection. Charlie Recall, oil and filter change and inspection. Charlie took care of us and quick! Always quick and friendly service when we use Freeman service for a Recall, oil and filter change and inspection. Charlie took care of us and quick! Always quick and friendly service when we use Freeman service for all of our company vehicles. More
July 28, 2021
I like the ease of the online appointment system. On my most recent trip the service rep was fantastic. She kept me informed and her information was accurate. She let me know how many miles were on my ti most recent trip the service rep was fantastic. She kept me informed and her information was accurate. She let me know how many miles were on my tires and what I should keep an eye out for on wear but did not press me to get the tires done now. More
July 13, 2021
Great service in a timely manner. My service tech was polite and explained everything well. Shuttle service was easy, though I wish the driver had less trips to do as it took quite awhile to get home. He polite and explained everything well. Shuttle service was easy, though I wish the driver had less trips to do as it took quite awhile to get home. He was super nice, however! More