Charlene Mooney | Page 2

The team at the dealership did an amazing job assisting me with the purchase of my Kia Seltos. The vehicle was exactly as described online, and their transparency made the whole buying process a breeze. Ev me with the purchase of my Kia Seltos. The vehicle was exactly as described online, and their transparency made the whole buying process a breeze. Every staff member I interacted with was helpful and courteous, setting a high standard for customer service. I'm very grateful for their support and would highly recommend them to anyone looking for a reliable car dealership. More

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This dealer couldn't be worse. When I texted them to ask a question, the phantom guy set up an appointment and when I went there, they never heard of him. So saw some chick named K When I texted them to ask a question, the phantom guy set up an appointment and when I went there, they never heard of him. So saw some chick named Kim. I was looking for a used Kia Soul, but she tried to convince me to lease their only new one, I would save a lot of money. Well, after checking out my trade-in, she came back with some outrageous figures that were almost $500 a month. After 48 months, I would be paying $21,000 which was the list price for the car. Oh, no, she said, you have to add $5000 on top of that. Okay, I understand the market (although Danbury Kia is only adding $1,000). But then, here's the kicker. When she came back, she didn't mention my trade-in. That was already built in to the lease price. Their business manager didn't have the courtesy of giving a trade in number. When I asked her what it was, she said she didn't know. She went to ask and the number was $1500--$5000 BELOW what it was worth. So they were screwing me on both ends!!! Unfortunately, I frequent a restaurant right across the street and have to see their ugly shop. More

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Read the Yelp reviews. Bought a pre owned Sorento. Good price but had to put new brake immediately. No response them by registered mail! Bad! price but had to put new brake immediately. No response them by registered mail! Bad! More

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Dishonest Dealer Purchased a car through the internet within one day after listed at list price. Called next business day and was informed the car had been sold from Purchased a car through the internet within one day after listed at list price. Called next business day and was informed the car had been sold from under me. Gave me a phony song and story offering to find me another car. More

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