Charlene Salyers | Page 4

0903785623 Zach Glutz is a true salesman. He has wonderful communication skills, is knowledgeable about the cars, and makes me feel comfortable getting behind th Zach Glutz is a true salesman. He has wonderful communication skills, is knowledgeable about the cars, and makes me feel comfortable getting behind the wheel. More

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Cla250 4-matic I've bought three new MB's over the last 8 years, all from this dealership. All from Carlos. I have no complaints! Way better service than I ever got I've bought three new MB's over the last 8 years, all from this dealership. All from Carlos. I have no complaints! Way better service than I ever got from Other dealerships. Maintenance can be costly. But when you get your car I believe they'll make you happy 4 and a half out of 5 times. More

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First, I have had an on-and-off relationship with MB Cincy for about 15 years. We have previously owned a C Class and SLK Mercedes. Charlene from Service and Carlos from Sales have always been best-in- Cincy for about 15 years. We have previously owned a C Class and SLK Mercedes. Charlene from Service and Carlos from Sales have always been best-in-class as far as I am concerned. I had the same good experience with my most recent used car purchase this week. As we consider replacing yet another car in the near term, we will certainly consider MBCincy. More

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Zach Glutz was a pleasure to work with on the purchase of a new Mercedes. No hassle, no bull, just a good feeling that I bought what I wanted at the right price. Zach is an excellent salesman. Best I have e a new Mercedes. No hassle, no bull, just a good feeling that I bought what I wanted at the right price. Zach is an excellent salesman. Best I have ever dealt with in 50+ years of buying cars. Charlene Salyers has been maintaining and fixing my two Mercedes for years and is honest and fair and fast. She does excellent diagnostic work and is a great communicator giving you the options and consequences of each. Really, she is the only reason I get all of my Mercedes work accomplished at the dealer. More

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Had to replace a wiper motor on my Mercedes. My car is under a third party warranty and Charlene spoke directly with the warranty company and made the transaction seem very seamless. Will bring my car bac under a third party warranty and Charlene spoke directly with the warranty company and made the transaction seem very seamless. Will bring my car back to Cincy Mercedes for future repairs if needed. E. Potter More

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The team at Mercedes Benz of Cincinnati is the BEST!!! They have a top notch team that works in concert to deliver an excellent customer experience. In my recent visit to Service for an oil change, I wand They have a top notch team that works in concert to deliver an excellent customer experience. In my recent visit to Service for an oil change, I wandered over into the show room and found an awesome gift for my wife (a new E350A Convertible). The team headed up by Jack Hoffman is so easy to work with that it made the purchase super easy. Zach Glutz is the best Sales Executive on the planet and he really knows his products! This is my 6th car from Zach and he makes picking up a new ride pure fun!!! More

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Both Zach Glutz and Charlene Salyers have exceeded our expectations for customer service in dealing with automotive dealers. Charlene always gives the impression that your problem or service issue is the expectations for customer service in dealing with automotive dealers. Charlene always gives the impression that your problem or service issue is the most important task she has that day. Most recent experience was September 6 when my wife's E350 would not start and Charlene expedited the bureaucratic process of my phoning in the problem to a number in New Jersey. I went to the dealership to report the problem and Charlene hooked me up with the service man who immediately drove me to the disabled car to start it. More

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Very pleased with personal care and made an unpleasant experience a very positive one. Have purchased 3 cars from Thad in past 6 months because of the way I've been treated experience a very positive one. Have purchased 3 cars from Thad in past 6 months because of the way I've been treated More

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Charlene as usual took excellent care of the car's problems. She is extremely competent and makes the explanation both complete and coherent. Each time I come in I marvel at her expertise and efficien problems. She is extremely competent and makes the explanation both complete and coherent. Each time I come in I marvel at her expertise and efficiency. In addition she is empathetic with the woes of the car and the expenses involved. She is a person who relieves the anxiety of car problems through her genuine and honest solutions. What a gem ...please let her know how very much we appreciate her . More

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I love dealing with MB of Cinn. There is never any pressure during the sales process. My wife is pretty hard to deal with when buying a new car and Zach was great and was very patient working with her pressure during the sales process. My wife is pretty hard to deal with when buying a new car and Zach was great and was very patient working with her. Having an assigned service tech is great. Charlene keeps both our Mercedes in top working order. And while I am usually in a hurry to get going when I drop my car off for service, she always takes time to explain what needs to be done and answer my questions. More

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