I am on my 4th Mercedes, all from this dealership. I have had nothing but a positive, easy, seamless experience every time. If you are someone who appreciates your time, you will greatly appreciate all of the work this dealership does to get you in and out with a good value. I worked with Melanie Parsons most recently and she took the time to have everything ready and organized. She really recognized that I was a loyal customer and worked to make sure that everything from beginning to end was a positive experience. Charlene Salyers in the service department is also excellent. I have 3 family members who also have cars from Mercedes in Montgomery and they feel the same as I do and will continue to be repeat customers!