Our first Mercedes Benz purchase / experience and it could not have been better. We met Jordan Moore the first time months before we actually purchased. He knew we were just looking and inquiring, but sat down and spent considerable time with us detailing the vehicle which we were interested in. He was in no way pushy, just informative, creating a very relaxed atmosphere. We left with all of the information we needed to process financial, warranty and technical issues of concern. Months later, we reconnected with Jordan and within an hours time built, negotiated and ordered our C-43 Cabriolet Benz with all the bells and whistles just as planned. The process was seamless and the delivery was ahead of time. We had a comprehensive and complete review of the car with Brandon and off we went. Follow up e-mails with Jordan for clarification on a few issues regarding maintenance protocol, "Mercedes Me" and care were answered within hours. Our overall experience has been nothing less than perfect and all of the staff and personal interactions have been nothing less than professional. I would highly recommend Mercedes Benz of Cincinnati and particularly Jordan Moore for professional, honest and reliable service. His enthusiasm for, knowledge of and experience with the product he sells, as well as the organization of MB and particularly MB of Cincinnati are outstanding.