Charles Barnette | Page 2

In/out service in record.time, professional and courteous st I’m new to the area and travel frequently. The staff was professional, courteous, and friendly. Basic service was completed in record time. I will con I’m new to the area and travel frequently. The staff was professional, courteous, and friendly. Basic service was completed in record time. I will continue to use East Tennessee Nissan while I’m in the area. Thank-you for making me feel at home., More

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Very good service I always get great service here but I think the wait time was a little long this morning. All in all it was a good experience. I always get great service here but I think the wait time was a little long this morning. All in all it was a good experience. More

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Good service Everyone is always helpful and friendly. We service 2 vehicles at this dealership regularly and we will continue to do business with in the future. Everyone is always helpful and friendly. We service 2 vehicles at this dealership regularly and we will continue to do business with in the future. More

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Tire replacement They help in anyway they can and go the extra mile to make sure your taken care of. Friendly service and great people. Best all around. They help in anyway they can and go the extra mile to make sure your taken care of. Friendly service and great people. Best all around. More

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Great service team Fast oil change and fuel injection service. The staff always helpful. The waiting area always clean and comfortable. Will continue to do business w Fast oil change and fuel injection service. The staff always helpful. The waiting area always clean and comfortable. Will continue to do business with in the future. More

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Oil change Received oil change and inspection in about an hour. Watched tv in the waiting room. Car needed nothing but the oil changed. Tires and brakes checked Received oil change and inspection in about an hour. Watched tv in the waiting room. Car needed nothing but the oil changed. Tires and brakes checked out good More

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Bumper to bumper warranty not honored I took my 2016 Frontier Pro4X to the service department for warranty work on my fog lights. I was informed by service they would not honor my bumper t I took my 2016 Frontier Pro4X to the service department for warranty work on my fog lights. I was informed by service they would not honor my bumper to bumper. They said my truck had sustained a frontal impact. When I told them my truck has NEVER been wrecked and that they could pull the Carfax, I was told the Carfax didn't mean anything and that I was being dishonest. An experienced service tech could see my truck has NEVER been in a frontal impact. The parts to the fog lights are defective and that is why they fell out and were rolling around in my bumper. Nissan USA told me that the issue is under warranty and that I need to take it to the dealership that I bought it from... over an hour away. I called that dealership and they said they would fix it under warranty without question. Thank you Bill Hatton Nissan for helping when the dealership 7 minutes from my house wouldn't honor the warranty. More

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Outstanding Service Service is always outstanding. I have been with East TN. Nissan since 2005. I have owned 4-Titans, 1-Maxima and now 1-370Z. Nissan has been very good Service is always outstanding. I have been with East TN. Nissan since 2005. I have owned 4-Titans, 1-Maxima and now 1-370Z. Nissan has been very good to me over the last 10 years and I have nothing but praise for them. More

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service I always get personal service from East Tennessee Nissan. I bought my truck from them and always return to them for service. Great people, very frie I always get personal service from East Tennessee Nissan. I bought my truck from them and always return to them for service. Great people, very friendly. Nice waiting area with coffee water and snacks More

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First visit was a plus! I received excellent care and exceptional service from friendly and courteous people from the moment I arrived until the visit ended. I would recomme I received excellent care and exceptional service from friendly and courteous people from the moment I arrived until the visit ended. I would recommend this dealership to anyone looking for a positive experience. More

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