Charles Camp | Page 15

Very friendly environment. I discovered Valley Subaru through Truecar when looking to buy a new wrx and can say that I am extremely pleased that I went to them. I dealt with Cha I discovered Valley Subaru through Truecar when looking to buy a new wrx and can say that I am extremely pleased that I went to them. I dealt with Charles through email and he was extremely receptive and helpful in finding me my new car, went so far as to find the car I wanted that was being shipped from the factory to a different dealership. When I first walked in their building it was just a different environment from any other dealership I've been to, very friendly and welcoming. When it came down to sales time, i worked with Frank Smith, very nice guy and easy to work with. He answered all my questions and provided everything i needed. Even the financial guy Kevin Hahne was friendly and easy to work with in getting an excellent price to fit my budget. In the end i would say i am very satisfied with the experience and would absolutely recommend going there for your car buying needs. I also drove 80 miles and away from several other Subaru dealers and would do it again when i got to buy another car in the future, More

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Very pleasant experience! I must say, the atmosphere at Valley Subaru is different from other dealerships I have visited recently, in that I was made to feel that satisfying my I must say, the atmosphere at Valley Subaru is different from other dealerships I have visited recently, in that I was made to feel that satisfying my needs was a high priority. And, Patrick, Kevin and Charles demonstrated that they are competent professionals who know how to treat potential buyers. There was absolutely no pressure from any of the staff. I will definitely recommend Valley Subaru to my family and friends. Thank you! More

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Best car buying experience I've had. Period. This was definitely the best car buying experience I’ve had over the last 28 years. I bought my first new car back in 1989 and have bought at least 10 This was definitely the best car buying experience I’ve had over the last 28 years. I bought my first new car back in 1989 and have bought at least 10+ vehicles since then from dealers in San Francisco, Marin County, Pennsylvania and Virginia. This was the easiest, most straight-forward and pleasant car buying experience yet. It was also the best deal I found anywhere on the Outback. When we first started considering a Subaru, our inclination was to stick with the local dealer up the road and we probably would have bought there if they had had the car we wanted on the lot. But the process was a bit high pressure and" sale-sy. So, when I started looking at other dealers’ inventory, Valley had exactly what we were looking for, were so pleasant and easy to deal with, held the car for us while we were traveling and made the financing super easy and affordable. The finance team was able to beat my long-time bank’s best offer by more than a whole percentage point. We’re thrilled that we made the effort to check out Valley Subaru. Jessi Pletcher, Christian McFarland and Charles Camp made our buying experience wonderful. Can't recommend them highly enough. More

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10th Subaru in the family! We had a wonderful experience finding just the right new-to-us Outback and really appreciated everyone at Valley Subaru who helped along the way! We had a wonderful experience finding just the right new-to-us Outback and really appreciated everyone at Valley Subaru who helped along the way! More

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Best Dealer Experience Ever This is my 8th Subaru. The customer service at Valley Subaru was the best I have experienced to date. They worked with me on price, prepared the vehic This is my 8th Subaru. The customer service at Valley Subaru was the best I have experienced to date. They worked with me on price, prepared the vehicle for delivery in an outstanding manner, spent time showing me all of the features, and stayed late in the evening to accommodate my schedule for pick up. More

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Very professional salesman Patrick Hecht was very helpful with locating just the right Subaru Forester for us! He was polite and friendly. We placed the order with his very pr Patrick Hecht was very helpful with locating just the right Subaru Forester for us! He was polite and friendly. We placed the order with his very professional guidance and assistance...were called within the week to notify us that our car was at the dealer and ready for pickup. He guided us through using all of the dashboard and electronic items before we drove off the lot. Thanks very much, Patrick! The amazing thing that happened was that we "found" a mutual relative and were able to learn more about the relative and our possible relation. What a small world! More

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Great Dealership, Awesome sales staff!!!! This was our 4th Subaru purchase from the same dealership. Our salesperson Frank Smith was very knowledgable and offered great service. Charles Camp w This was our 4th Subaru purchase from the same dealership. Our salesperson Frank Smith was very knowledgable and offered great service. Charles Camp was our initial contact while looking online and he was very attentive and knowledgable also of all the inventory and all the features Subaru vehicles had to offer. There was never any high pressure to buy. They wanted to make sure we were comfortable and satisfied with our selection. The finance manager made the process quick . They have worked to form a relationship that would last for a long time. And this dealership has our loyalty. Great job, Frank,Charles and Patrick. We will definitely recommend this dealership to everyone who needs a vehicle. Proud owners of a 2015 Subaru Outback Limited!! More

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An easy experience! Great service and communication, without much sales pressure when test driving and considering options. Valley tracked down the specific model we were Great service and communication, without much sales pressure when test driving and considering options. Valley tracked down the specific model we were looking for (first from another dealer, then factory direct), which came in a week earlier than anticipated. We ended up leasing, negotiations over which were straightforward and clear. A good experience all around, and very happy to be dealing with a local dealership for the 2 years of free oil changes and tire rotations. More

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I had a great experience They helped me get the car I wanted all in one day and they've been very helpful since I contacted them the first time. They helped me get the car I wanted all in one day and they've been very helpful since I contacted them the first time. More

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Outstanding experience All initial contacts were made online with this dealership as I live over a hundred miles away. My inquiries were addressed promptly and in a very st All initial contacts were made online with this dealership as I live over a hundred miles away. My inquiries were addressed promptly and in a very straightforward manner. There were not attempts to sell me anything that I did not want. I was offered the vehicle, exactly as I wanted it equipped, at a very fair price. A similarly fair price was also offered for the vehicle that I traded in. When I went to the dealership to pick up the vehicle, I was treated courteously. There were absolutely no surprises in the purchase process and it was handled in an efficient manner, The salesman who handled the sale was through and could not have been more pleasant. This was definitely how a car-buying experience should be...thoroughly enjoyable! I have not used the dealership's service department due to the long distance that I live from it. However, were I closer, I would do so. More

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