Charles Coleman
Charles Coleman at Fort Worth Mitsubishi
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Charles Coleman | Page 2

Sales Manager

Fort Worth Mitsubishi

8000 West Fwy
Fort Worth, TX 76108

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4.3
23 Reviews
4.3

23 Reviews

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23 Reviews of Charles Coleman

May 16, 2023

Dealership Rating
Employee Rating

Awesome people and excellent service and in special to Katherine Portillo she's the best More

by martjac388
Recommend Dealer
Yes

Other Employees Tagged: Ellis Castaneda , Katherine Portillo

May 11, 2023

Dealership Rating
Employee Rating

They sold me a vehicle with a check engine light on told me they would fix it I have returned it eight times with the same problem now they refuse to work on it More

by Melindamin0313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Hampton, Joel Martinez

May 17, 2023

Melindamin0313 responded

My review of the service department has nothing to do with my sales man, James has been very helpful to even when I could not get the service department to respond, James always called me back and got someone to return my call

May 05, 2023

Dealership Rating
Employee Rating

I wish there was an option for negative stars after dealing with what we have been through for 2 months now. This dealership, as well as one of the sales associates Josabeth, are now under investigatio More

by kjr0524
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Josabeth Granados , Kris Glasgow, Larry (new General Manager)

April 22, 2023

Dealership Rating
Employee Rating

Awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome I can't say it enough More

by Lady trina62
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

April 16, 2023

Dealership Rating
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Very good customer service very quick you take your car in the place is very clean employees a very friendly I'll give it a five star More

by IRMAORTINEZ0224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 12, 2023

Dealership Rating
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The dealership needs to consider customer time. Checking in on the customer more keeping them in the loop of the purchasing process. Make sure the customer feels important even when your assistin More

by cathyhndrsn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josabeth Granados

April 12, 2023

Dealership Rating
Employee Rating

Few minor hiccups but overall it was great. Houston made sure I was good and made sure to answer any questions I may have had. More

by Rswc30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Houston Nunez

Apr 12, 2023

Rswc30 responded

That’s accurate

April 09, 2023

Dealership Rating
Employee Rating

Neat, clean, well organized, friendly environment. Owner and staff were wonderful and provided customer service second to none. We got the car we wanted at a price we can afford. The entire process w More

by woodsonca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis M.

Apr 10, 2023

woodsonca responded

Thank you!

April 08, 2023

Dealership Rating
Employee Rating

It was amazing especially for the first time I ever bought a car from a dealership I wish I could buy another car just to see them ! More

by Cauzell1313
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 08, 2023

Dealership Rating
Employee Rating

Fort Worth Mitsubishi was there when I needed them and very spontaneous about the repair that my vehicle needed. Fort Worth Mistsubishi is a team of CHAMPIONS in every sense of the word! Thank You ALL, so More

by tldean0927
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes