23 Reviews
Write a Review23 Reviews of Charles Coleman
May 16, 2023
Awesome people and excellent service and in special to Katherine Portillo she's the best Katherine Portillo she's the best More
Other Employees Tagged: Ellis Castaneda , Katherine Portillo
May 11, 2023
They sold me a vehicle with a check engine light on told me they would fix it I have returned it eight times with the same problem now they refuse to work on it me they would fix it I have returned it eight times with the same problem now they refuse to work on it More
Other Employees Tagged: James Hampton, Joel Martinez
May 05, 2023
I wish there was an option for negative stars after dealing with what we have been through for 2 months now. This dealership, as well as one of the sales associates Josabeth, are now under investigatio dealing with what we have been through for 2 months now. This dealership, as well as one of the sales associates Josabeth, are now under investigation by TX DMV, as well as a few of the banks and companies they do business with after they committed fraud on a bank contract and asked me to lie about it. Then when the bank unwound the deal because of the fraud, and I brought the car back, Larry and Charles tried their best to get me to sign a voluntary repossession letter, and then threatened to sue me. I would check out any other dealer in the metroplex before buying a new or used car here. And Dealer Rater needs to reconsider this award. They aren’t deserving of it. More
Other Employees Tagged: Josabeth Granados , Kris Glasgow, Larry (new General Manager)
April 22, 2023
Awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome I can't say it enough awesome awesome awesome awesome awesome awesome awesome awesome I can't say it enough More
Other Employees Tagged: Houston Nunez, Josabeth Granados, Ellis Castaneda, James Hampton, Joel Martinez
April 12, 2023
The dealership needs to consider customer time. Checking in on the customer more keeping them in the loop of the purchasing process. Make sure the customer feels important even when your assistin Checking in on the customer more keeping them in the loop of the purchasing process. Make sure the customer feels important even when your assisting more than one customer. My overall experience was okay. More
Other Employees Tagged: Josabeth Granados
April 12, 2023
Few minor hiccups but overall it was great. Houston made sure I was good and made sure to answer any questions I may have had. Houston made sure I was good and made sure to answer any questions I may have had. More
Other Employees Tagged: Houston Nunez
April 09, 2023
Neat, clean, well organized, friendly environment. Owner and staff were wonderful and provided customer service second to none. We got the car we wanted at a price we can afford. The entire process w Owner and staff were wonderful and provided customer service second to none. We got the car we wanted at a price we can afford. The entire process was great! They have a very nice inventory as well. Thanks! More
Other Employees Tagged: Alexis M.
April 08, 2023
It was amazing especially for the first time I ever bought a car from a dealership I wish I could buy another car just to see them ! bought a car from a dealership I wish I could buy another car just to see them ! More
Other Employees Tagged: Houston Nunez, Josabeth Granados, Ellis Castaneda, James Hampton, Joel Martinez
April 08, 2023
Fort Worth Mitsubishi was there when I needed them and very spontaneous about the repair that my vehicle needed. Fort Worth Mistsubishi is a team of CHAMPIONS in every sense of the word! Thank You ALL, so very spontaneous about the repair that my vehicle needed. Fort Worth Mistsubishi is a team of CHAMPIONS in every sense of the word! Thank You ALL, so very much!!! More
Other Employees Tagged: Houston Nunez, Josabeth Granados, Ellis Castaneda, James Hampton, Joel Martinez , Car Service Dept.