Charles Griffin

Charles and Erica were great in that they found me a car to replace a recently leased car, EQE 350 sedan, I had taken ownership of 8 weeks ago. They were professional, courteous and worked hard to find me t to replace a recently leased car, EQE 350 sedan, I had taken ownership of 8 weeks ago. They were professional, courteous and worked hard to find me the SUV version. I am grateful to them for their persistence. I couldn't recommend either of them highly enough. On the other hand, a version of the aforementioned first vehicle, EQE 350 sedan, was shown to me at my home, prior to purchase, where it had the requisite clearance to enter my driveway without touching the driveway itself. The new version of the vehicle I leased, EQE 350 sedan, did not have sufficient clearance. Hence the need to change cars and opt for an SUV version with a higher profile. I was charged over $27,000 for breaking the lease on my previous car, the EQE 350 sedan. I feel abused by the system. More

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Excellent experience finding a new car. Technology is excellent but will require a learning curve. Technology is excellent but will require a learning curve. More

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First class facilities and outstanding personnel Sales rep responsive and knowledgeable. No pressure throughout the buying process. rep responsive and knowledgeable. No pressure throughout the buying process. More

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Jared took great care of me. Thanks Mercedes Benz of Georgetown for awesome service. You always come through. Thanks Mercedes Benz of Georgetown for awesome service. You always come through. More

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The cars sell themselves, but the sales staff, Charles Griffin specifically, made the car buying experience great! Griffin specifically, made the car buying experience great! More

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Excellent experience All of the staff was helpful and creative I would highly recommend this dealership creative I would highly recommend this dealership More

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Charles is amazing! He’s like the next superman or something. He kept his word and delivered. I’ll be working with him again. He’s like the next superman or something. He kept his word and delivered. I’ll be working with him again. More

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Charles was absolutely fantastic- he should promoted at first opportunity. The customer service was top quality from the initial contact to walking out. The entire team was extremely professional and help first opportunity. The customer service was top quality from the initial contact to walking out. The entire team was extremely professional and helpful! We will be returning customer! More

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Great service and wonderful staffs I will definitely visit again Charles was a amazing guy visit again Charles was a amazing guy More

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Charles helped us from the very beginning to end and was amazing! He made what was a stressful process for us into something that was so easy. amazing! He made what was a stressful process for us into something that was so easy. More

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