Charles Griffin

Friendly and helpful sales team. Tim was very helpful. Closing with F&I was clumsy. Friendly but very talkative agent. She talked so much that she forgot several documents that w Tim was very helpful. Closing with F&I was clumsy. Friendly but very talkative agent. She talked so much that she forgot several documents that were not signed and had to be FedEx’d to me to be signed. Disappointing that sales tax was charged on a vehicle that was solely purchased for handicapped use. They were not sure on who to contact with the state to get a refund. More

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Everyone was friendly from the moment I walked in. Charles accommodated me without hesitation and once I agreed on pricing, the paperwork was fast and efficient. Charles accommodated me without hesitation and once I agreed on pricing, the paperwork was fast and efficient. More

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Awesome great experience especially being from out of town. Great hospitality from Charles and everyone who attended to us. town. Great hospitality from Charles and everyone who attended to us. More

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Very polite and very helpful in guiding me to make my decision easier. Came for service and left with a new car. decision easier. Came for service and left with a new car. More

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Charles was wonderful and had excellent attention to detail. The service was top notch and I will be using the dealership and Charles again. detail. The service was top notch and I will be using the dealership and Charles again. More

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Working with Charles was a breeze and we landed on a solid deal on both our purchase and trade-in. We’re very happy with our new GLE! We had a little hiccup in the F&I department as they kept us wai solid deal on both our purchase and trade-in. We’re very happy with our new GLE! We had a little hiccup in the F&I department as they kept us waiting more than once, but ultimately Erica got us financed with a low rate and fair pricing on most of the add-ons. Be weary, the ResistAll add-on is nothing more than a spray on paint sealant put on with little to no prep - calling it a ceramic coating is a bit disingenuous. Overall, we are happy with our new GLE 450 and would recommend anyone looking for a Mercedes Benz talk to the nice folks at Mercedes Benz of Georgetown. More

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All I can say is great customer service from Charles and all the crew. thank you! all the crew. thank you! More

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Charles is awesome to work with. He does not pressure you. Very understanding and very friendly. He does not pressure you. Very understanding and very friendly. More

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My experience at Mercedes-Benz was outstanding thanks to Charles. From the moment I walked in, he treated me with genuine kindness, patience, and professionalism. He listened to exactly what I wanted, ex Charles. From the moment I walked in, he treated me with genuine kindness, patience, and professionalism. He listened to exactly what I wanted, explained everything clearly, and made the entire process smooth and stress-free. You can tell her truly cares about his customers and takes pride in what he does. I left with a beautiful car and complete confidence in my purchase. Charles is the reason I'll be returning and recommending this dealership to everyone. More

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The Dealership overall experience was pretty good. As soon as I got out my vehicle one of the sales rep that was outside greeted an offered his help. As soon as I got out my vehicle one of the sales rep that was outside greeted an offered his help. More

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