Charles J. Wiseman

I worked with Charles Wiseman on the purchase of my 2025 RAV4 XLE. He was very friendly and helpful and helped me get a great deal on my new car. After the sale, he was responsive in letting me know when I RAV4 XLE. He was very friendly and helpful and helped me get a great deal on my new car. After the sale, he was responsive in letting me know when I could pick up my vehicle and on the day of pickup, he also took the time to walk me through all the new features of the Toyota app and my car. Thank you Charles! More

Report | Print

This is my fifth Toyota lease over the past eight years, all through Parkway Toyota, and the reason I keep coming back is simple: trust. That trust creates real peace of mind throughout the entire process. all through Parkway Toyota, and the reason I keep coming back is simple: trust. That trust creates real peace of mind throughout the entire process. Scott Bregnard, as Sales Manager, sets a transparent, proactive, and professional tone that makes the experience consistently smooth year after year. That leadership and consistency matter, especially when making long-term decisions. David Mendez has been outstanding to work with directly — highly responsive, proactive, and consistently available by text or call, including nights, weekends, and even holidays. This is not a passive or reactive sales experience; real effort is clearly put into making the right deal happen. Their combined knowledge spans vehicle specs and engine options, as well as the financial side of the market — leasing, financing, depreciation, residual values, and real-world pricing — all explained clearly, with no pressure and no last-minute surprises. Just as important, every member of my family who has been involved — my wife, son, and daughter — has always been welcomed warmly. Every visit and every question was handled with patience, respect, and genuine attention. Trust is the key to peace of mind, and that’s exactly why I’ve kept coming back with my family for more than eight years. You will walk out with a smile about the deal you made — I can confidently say that based on years of experience. More

Report | Print

Charlie is the best purchased several cars very professional and closes the deal always! Everyone is kind professional and closes the deal always! Everyone is kind More

Report | Print

Charles Wiseman made the entire car-buying process quick, smooth and enjoyable. He was extremely professional and patient throughout the entire process. He took the time to answer all our questions and gui smooth and enjoyable. He was extremely professional and patient throughout the entire process. He took the time to answer all our questions and guided us through every step with clarity which made the experience stress-free. He patiently explained all the features of our new car RAV4 and made sure my son and I were completely comfortable and understood before driving off the lot. His dedication to customer satisfaction, he went above and beyond to make sure we were happy with our purchase. His professionalism, knowledge, and friendly demeanor earned him a five stars. I would highly recommend Charles Wiseman to anyone looking for a great car-buying experience. Thank you for outstanding service! More

Report | Print

Charles is amazing and makes car buying easy. The dealership is amazing! The only dealership I went to where I felt 100% comfortable! The dealership is amazing! The only dealership I went to where I felt 100% comfortable! More

Report | Print

Drove 40 min was awesome Charles wiseman was awesome , should be a manager for sure great person cared and understood the assignment .mike in finance awesome Love parkway thank you so much again should be a manager for sure great person cared and understood the assignment .mike in finance awesome Love parkway thank you so much again More

Report | Print

I typically don’t write product review, but would like to share my purchase experience this time. Overall, it is very satisfying to buy a new Toyota Sienna from Parkway. Particularly, my sale agent, Charles share my purchase experience this time. Overall, it is very satisfying to buy a new Toyota Sienna from Parkway. Particularly, my sale agent, Charles W. did a great job to take care my purchase. I have been waiting for more than 1.5 years for getting a Sienna from another dealer, but they seems can’t get enough allocations, so I contact Parkway and got an allocation within a couple of months. During this process, Charles is very helpful and professional. Under current seller market situation, it becomes rare that a salesperson would spend time introducing car and its features…Charles did a great job for that in our initial conversation. And, he kept me updated until my Sienna is allocated. Then, he helped me to customize the port installed accessories timely without putting pressure on customers to buy more. I asked his recommendations and he explained if it is worth to have. After my Sienna arrived, we closed the deal as it was agreed. No additional fees and surprising charges from the sale side, which makes my purchase experience very pleasant. He got my car registered and was kind to plan to deliver it to my house. Through I picked it up, I do want to thank his offer and kindness. After I got my car in hand, I had a few questions and texted him, he was always responsive and willing to help. Particularly, somehow my home link cannot be connected with my garage door, and he offered to stop by to help. Overall, Charles is very good and I have already recommended him to my friends. Additionally, I also want to thank the client manager Sue and sale manager Thomas for their initial help to set the deal, which let me get a new Sienna 2024 at MSRP. Again, I highly recommend Parkway Toyota and sale agent Charles W. for any potential buyers. More

Report | Print

After buying 2 cars from Charles in 6 months. My wife was in a accident and the Rav 4 was totaled. After I reached out to him and explained what happened. Charles again went above and beyond. We My wife was in a accident and the Rav 4 was totaled. After I reached out to him and explained what happened. Charles again went above and beyond. We even upgraded the wife's vehicle to a hybrid. I know it's hard these days to find a honest dealer and sales rep. But Parkway Toyota and Charles is a must. I drive an hour just because how well they treat my family. I highly recommend Charles. Now we got 3 vehicles from Charles in 9 months that's all the proof anyone needs. It's people like Charles that change my mind about buying a car. More

Report | Print

When reaching out to an online chat the woman on the other end said she would have a client adviser reach out. I received an auto generated message from a client advisor. I've been on the hunt for a car other end said she would have a client adviser reach out. I received an auto generated message from a client advisor. I've been on the hunt for a car and all dealerships I have chatted with was an actual person. I had some questions that needed to be answered so the " make and appointment " button in the automated email was not what i needed. Called the dealership 2 days later and was told car had a deposit and then it was sold but not sure and idk 100%.. so asked for Manger to call me. Rudest person I have ever spoken to. Said client advisor reached out via email. Actually no HE didn't.. an auto generated email did. So he said we'll at the end of the day car is sold. HORRIBLE CUSTOMER SERVICE. More

Report | Print

Charlie was great through the whole process. Made sure he covered all information and was able to get my car in an outstanding time frame. Great sales rep! Made sure he covered all information and was able to get my car in an outstanding time frame. Great sales rep! More

Report | Print