Charles Reynolds | Page 7

I am extremely disappointed and outraged that your service dept would approach a 16 yo minor for upgrades for expensive services. How dare you take advantage of a young lady who has limited knowledge service dept would approach a 16 yo minor for upgrades for expensive services. How dare you take advantage of a young lady who has limited knowledge of her vehicle and scare her into getting a service she does not need! It cost her $100 for something she didn’t need because your service agent scared her into thinking it might be dangerous to drive her vehicle without the service. Outrageous! And we have paid for a 4 year service plan so she didn’t have to worry about it. This is unacceptable More

by tommy.perez Verified Customer Verified Customer

Print

The service overall was completed to satisfactory on my vehicle. However, I do believe there could be improvement in customer interactions. I would have appreciated a face to face conversation about the st vehicle. However, I do believe there could be improvement in customer interactions. I would have appreciated a face to face conversation about the status of a vehicle rather than just text. Making connection with the customer builds repor. More

by ANDRESCAM2005 Verified Customer Verified Customer

Print

Charles was professional and pleasant. He was thorough in explaining services. Great to work with. He was thorough in explaining services. Great to work with. More

by CHRISTINEB831 Verified Customer Verified Customer

Print

They always take care of me and my cars needs! I was running a little late and arrived as soon as they closed! I felt a bit rushed, I know we all want to get out on time and that’s my apologies! A I was running a little late and arrived as soon as they closed! I felt a bit rushed, I know we all want to get out on time and that’s my apologies! A customer who comes often just doesn’t want to feel that, happy customer will always be around! More

by TDOBRINDT2001 Verified Customer Verified Customer

Print

I received great customer service. Any questions I asked were answered. I would recommend my family and friends. Any questions I asked were answered. I would recommend my family and friends. More

by TOYYA24 Verified Customer Verified Customer

Print

Wonderful customer service he kept me informed about my vehicle. He cared enough to ask me about my day!!! vehicle. He cared enough to ask me about my day!!! More

by EATMON_T14 Verified Customer Verified Customer

Print

I came in late on Friday for service and Charles had no problem helping me . I was in and out . problem helping me . I was in and out . More

by A.DENISEBROWN Verified Customer Verified Customer

Print

Amazing work. Second oil change fast & nice staff. Will be back again for next service. Second oil change fast & nice staff. Will be back again for next service. More

by JAZMINAGUIRRE2011 Verified Customer Verified Customer

Print

Associate communicated everything thoroughly, My vehicle was taken care of quickly and on time. Satisfied with the experience. was taken care of quickly and on time. Satisfied with the experience. More

by JEFFPRO98 Verified Customer Verified Customer

Print

Son muy atentos siempre que voy hacer mi cambio de aceite o cualquier otro chequeo que necesita mi carro . o cualquier otro chequeo que necesita mi carro . More

by BOLONASO4526 Verified Customer Verified Customer

Print